In 2021 we had to make the hard decision to find a place for my mom who is dealing with dementia…read more We toured a few larger facilities in Bend but felt they weren't what we were looking for. My mom's occupational therapist at the time mentioned her sister was with High Lakes Care Home so we set a date to take a tour. It was so different than previous places. It being a smaller facility there is a more personal and homey feel. I like that each person has their own room yet they have a shared living room, a beautiful backyard (with a porch that is used a lot during nice weather) and its in a quaint neighborhood. I feel that there is a great amount of interaction and activities throughout the day. They also provide varied and delicious homemade meals as well as snacks/beverages as needed throughout the day. The house is also kept in good order. The staff does a great job with each of the residents room as well as the common areas. We have had a wonderful experience interacting with Holly the owner. She is so kind, responsive and has been extremely helpful in navigating the changes happening with my mom. She is very thorough in hiring staff that is caring and capable. My interaction with all the staff has been great. Everyone I've met has been so nurturing and patient with my mom. I stop by often and at different days/times and have always felt comfortable and at ease having my mom there. Its never easy having to find a home for a loved one but High Lakes has made the transition easier for us. I would highly recommend this home if you are looking for a caring, safe, engaged and clean home for your loved one. (My mom is currently at the Sisters location.)

Liz Rupar: She is highly knowledgeable and professional. Her advice and work with us has been…read moreextremely helpful and has improved our quality of life. She is also a wonderful and caring friend. Doug Morton

My in-laws lived there and my wife's grandmother's both lived there for years and I can't enough…read moreabout this place. We would go on the special occasions and eat with gramma. I always liked the choices and especially the salad bar. The staff were always professional, kind and would answer just about any questions you might have. They are truly invested in their work and it shows. I also love the facility and outside surroundings. It's always so peaceful.

We met Pam Sessions when she worked at a different facility where my brother lived. We are so…read moregrateful to her personally. She always had a way with him. She could always take away his anxiety. She was easy to work with, matter of fact and deliberate. She cares and it shows. You are fortunate to have her. matter-of-fact

We moved my dad to Brookside Place a few months ago. He is so happy and content there! The exec…read moredirector Pam is wonderful and very knowledgeable, as is the RN Joyce. Their staff is also amazing - the sweetest, most patient and caring people. They seem genuinely fond of my dad which is such a relief and a blessing! The food is consistently very good as well which I think is unusual based on what I hear about other facilities. The activities director is great - she has live music events with dancing, happy hours with nice appetizers, games, movies, manicures, outings, etc. - so many fun and engaging activities. Highly recommend this place!

I have been working with Mt. Bachelor Memory Care as an outside provider with Heart 'n Home Hospice…read moreand Palliative Care for over 2 years. I am so impressed by this residence and the staff whom are not only knowledgeable, but put so much love into their care. Residents are treated as individuals and the focus is always on affirming life, which is also our motto. Thank you all for what you bring to this community!!

I know there is a stigma for people who place their loved ones in retirement homes. (I assure you…read moremy family and I make monthly visits to see her. We didn't just dump her in a home and leave like some families do). But some situations such as my grandma's advancing Alzheimer's made my family question whether or not hospice would be a good fit for her. I'm so glad we put her in Mt. Bachelor. They have done an excellent job taking care of her and making sure she gets all the medical treatment and assistance that she needs. This place works with you on payment plans and are very understanding about financial accommodations. My Grandma and my family love the med aides, guest speakers, and doctors that help make this place what it is. Understandably Alzheimer's is a frustrating and painful experience to live through and for your loved ones to watch, and yet the staff here is nothing but compassionate and understanding with her. These are difficult attributes to come by in retirement homes, but my family has the utmost faith and respect in the staff here at Mt. Bachelor and know our Grandma will spend her final days in the care of people who truly want to make a difference and help the elderly in any way they can. Not to mention what a beautiful place it is, not your typical run down retirement home, Mt. Bachelor is truly upscale and the women at the front desk are always so warm and inviting. My family and I are so happy we moved my Grandma out of the crappy hole in a wall CLAIRE BRIDGE and moved her into this classy beautiful facility instead.

My mother in-law stayed there in 2024. We loved having her there. Staff was always welcoming…read more Kirsten was incredibly thoughtful and caring to us and Mom. Thank you, Kirsten!

My 98-year-old grandfather stayed at the Leisure Club for two weeks and we couldn't have been more…read morepleased with their facility. Their care goes beyond what assisted living provides. They do hands-on activities to promote stimulation, enhancing their fine motor skills, exercising their brains to remain sharp. My grandfather painted, played games, cards, and had so much fun and I was never once worried about his well being. Kirsten, one of the owners, sent us pictures and updates. She deeply cared for our grandfather and spent hours upon hours getting to know him, his hobbies, his likes and dislikes. I cannot recommend  the Leisure Club enough!! They will love your loved ones like they are family. There is no higher compliment I can give than that!

The team at this community is really lovely. When I arrived I was greeted warmly and by name. The…read moreexecutive director has been there a long time and you can tell she really loves what she does. The building seems to have had a recent refresh and looks very nice and welcoming. The location is perfect! It seems they are full often, which can only mean they have excellent care. The only bummer is that they don't have memory care. Assisted living only.

All around awful care home…read more Worst part is their housekeep Yolanda refusing to clean the bottom floor because "it nasty".

Staff and administrators are so kind and caring here. Both my parents are 94 years of age and…read morerequire a little more care than they did in 2020 when they moved in. The food here is fairly consistent with generous full and half portions.

Not sure why my review was deleted? My Dad received awesome care. There were challenges in his…read morecare along the way and Cam and his team handled those like a champ. Highly recommend!

My Mom came from a horrible place to this business for the last 10 months of her life. She was…read morehappy, very well cared for and our family had quality time with her, until her passing in 2020. I can't say enough good about the owner. Honest to a fault, a fellow biker and a darn good human being all around!