Today I took our 9-year-old son who is severely affected by autism to see Dr. Abby. We are new to…read moreFort Collins and needed to find a doctor who could get us in for an appt quickly, because our son (who is nonverbal) popped out one of the lenses on his glasses and can't tell us where to find it :) Our son is a busy little guy who will smile at you one minute, while trying to escape whatever room he's contained in--in the next minute. And while he is normally quite joyful, our little man is terrified of doctors and will chant "Nope, Nope, Nope" as soon as we enter any sort of medical office. Dr. Abby and the team at Rocky Mountain Family Vision were truly incredible and exceeded all my expectations. When we first entered the lobby, the staff didn't mind when my son quickly grabbed a leaf off a plant and ate it, while I was attempting to fill out paperwork. Seriously, the staff didn't even flinch. Then, I was especially impressed with how the staff honored my request to not move us into the exam room until the doctor was ready to see us. You'd be surprised how rarely this request is accommodated. When my son wouldn't cooperate with the fancy equipment (to get a good picture of his eyes), the team wasn't frustrated and opted for a traditional eye exam, where Dr. Abby very patiently would shine a light near our son's eyes to evaluate his vision. It took at least 20 minutes, but she did it and we left the office with an updated prescription and a new set of glasses ordered. Other parents of children with autism can probably relate to this when I say it's super challenging when a doctor announces the appt over, when it's really not--because as parents, we have to checkout with the front desk etc. Then comes the confusion and tantrums because our kids have an especially difficult time waiting. Dr. Abby and her team let us wait in the exam room while the front desk did the checkout paperwork, so when it was time for us to leave, we walked right out the door. I would wholeheartedly recommend Rocky Mountain Family Vision and will be back. And even if the next visit doesn't go as well as today's did, I'm confident the team is up to the task.

I got my glasses from here. They are professional and I am happy with the service!…read moreRecommend for your eye check and glasses purchase!

This is the absolute best place to get your glasses Gas that I have found in Fort Collins! I love…read morethem

I popped in today to look at frames and was "helped" by Melanie - it was a horrible experience. She…read morewas condescending and rude right away. Seemed upset that I went right to the men's frames (I'm a woman but I like the mens designs better). This really felt like discrimination as I am visibly queer. Didn't help me at all when I tried to ask abut a certain kind of frame, just waived in the direction of the women's plastic frames. When I asked about measurements (there should be 3 numbers, but they conveniently put the price stickers over them), she said you only need one the other two are obsolete. This is an outright lie. I would have bought frames here but no way with treatment like that. I want to note that about a month ago, I went into the same location. Had a wonderful experience with the optometrist at poudre valley eye care. Then was helped by Latisha (?) to find prescription sunglasses. she was wonderful, super helpful and pleasant. Helped select frames for me and didn't rush me at all. If you do go here, get help from her, she will take great care of you. I bought two sets of frames that time.

These guys are great! I've used other eye clinics in the past and been less satisfied with the…read morehelp. But Dr. Kram did a detailed workup on me that couldn't have been improved in any way. I'll definitely go back to them next year.

Terrible customer service. Put me on hold but didn't really put me on hold then started talking to…read moreme - I had no idea the tried to hand me off to a manager while smack talking about me. She might have been new but she lacks some basic skills.

Dr. Wiardo is quite gifted at his job. My eyeglasses came out great. I had been to another place…read morethat tried 6 times to get my glasses right. Dr. Wiardo knows what he's doing and I had no problems at all there. It's really nice to see a professional who is good at what he does and cares about results. Thank you to the Doc and his pleasant, friendly staff.

Been going to the Doc for about 7 years now. He's studious, has an engineering-like…read more precision, good bedside manner, explains everything. Took me awhile to find him. Have never had a complaint nor concern. About me: been blind (I exaggerate, well - sort of?) since I was 4. I have a high script with astigmatism. Seriously, the number I went through to find him.... (ask me about a good general! :) )

with everybody here they are so welcoming and they serve really good fitting when we're a little…read moretoo big and they also have really fun little lollipop items. I wanna bring my kids otherwise there's a bunch of yummy things.

I have been going to Edge optics for a few years for my eye exams and glasses. This was my first…read moretime since they moved to a new location, and my experience was incredible! Dr. Szuba did my appointment, and I was struck by how professional and kind she was. Trevor helped me afterwards navigating the process of choosing frames and selecting appropriate materials etc. for the glasses themselves. He was super helpful and friendly; I particularly appreciate the effort he went through to help me get my new glasses before I had to travel out of state. Thank you both! Definitely coming back again :D

Friendly, professional, and quick service. From online scheduling, check-in, waiting room,…read morepre-exam, and exam with the optometrist I had an excellent experience! They had a great deal for two pairs and were so amenable to my budget goals. Thank you for your care and advice, Donna. Pro tip: Check in early and grab a coffee at Dazbog next door. Parking: Because they're conveniently located on Tree Council, parking can be unpredictable. As encouraged by the team while there they kindly shared that customers may find it convenient to park in the lot just north or "behind" their building... then it's just a brief walk through "the arches" to Council Tree.

Loved the doctor who did the eye exam. I had miscommunication issue about my glasses with the front…read moredesk, but Emily was great and helped me figure out the issue.

The worst customer service !!! I really need to get my glasses readjusted because they are in…read moreserious need of help. When I explained to the lady that an optical shop had not adjusted them properly she immediately dismissed me. She obviously doesn't want business because or she would have readjusted them. I was going to pay for it and possibly get some other things too. but NO WAY now!

Walked in during lunch 6/25/25. Rudest customer service ever!! I found the shades I wanted but…read morerefused to buy because the old lady's attitude was the worst I have seen!! She obviously hates her job and we were ruining her day by walking in the store and disturbing her! Whoever owns this store needs to get rid of this rude woman. She is running off customers and needs a hard lesson on customer service.