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    Ft Collins, CO

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    LensCrafters

    2.7 (12 reviews)
    Open 10:00 am - 6:00 pm

    Services - LensCrafters

    Eye exams

    Eyewear fitting

    Retinal imaging

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    2 years ago

    Helpful 3
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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    6 years ago

    I got my lenses here with all the upsells. Supposedly scratch resistant and they've scratched faster than any lenses I've ever purchased.

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    7 years ago

    If you have a problem they won't care and won't help. Find a different place to buy your glasses, one that prioritizes customer service.

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    20/20 Vision Center

    20/20 Vision Center

    3.1(31 reviews)
    1.1 mi
    $$$

    Really excellent office!…read more There's all the usual friendly staff and doctors. Expected that. I also expected the professionalism. I did not expect the candor and no-salesmanship. Dr Vosseteig told me straight up what I needed and what I should not waste my money on. He was extremely thorough and very patient. My whole family now goes there and will keep on doing so. It's great to have such a good provider available to us. p.s. The methods that they use to measure your eyes (e.i. wavefront) is the better way to go and I do see the difference at night. Well worth it IMO.

    I have been a patient of this office in the past and had another appointment scheduled for today…read more When I arrived for my 2:30 appointment, the receptionist informed me that she had checked my insurance that morning and discovered that I was out of network. I was then told the appointment would cost me $170 out of pocket. What I find particularly disappointing is that no one had the courtesy to call or notify me earlier in the day. Had I known that morning, I could have made an informed decision rather than arranging my afternoon and driving to the office only to learn this when I arrived. For an office that promotes exceptional customer care, this was anything but exceptional. A simple phone call would have been both professional and considerate. Instead, I found the way the situation was handled dismissive and discourteous. I will not return to this practice, and based on my experience today, I would encourage prospective patients to consider the level of communication and customer service they expect before choosing this office.

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    Optical displays.

    Foothills Vision and Eye Care

    Foothills Vision and Eye Care

    4.2(13 reviews)
    1.4 mi
    Certified professionals
    Offers payment plans

    For the last 6 months or so, I have been having trouble with my right eye. It just ACHES on…read moreoccasion. I went to a Doctor of Optometry in Ft. Collins, who referred me to a clinic in The Republic of Bouldah. Well, I made that drive (Twice!) in the course of 10 days, because the OD in FC *thought* she saw a problem with my retina. To make a long story short (yeah, I know . . . too late!), there was NO problem. After cold calling Dr. Matthew Skrdla, mainly because of 350 5-star reviews on Google, I was able to get in today, Monday the 20th. Dr. Skrdla is an OD as well, in an office in The Landings. His office has been there for around five years, if I remember my conversation with "Zoey" correctly. He took all the time he needed to look at my eyes, moving me from specialty machine to specialty machine, designed to look into the depths of my eyes, if not my soul. In the end, he came up with several versions of exactly WHY my eye might be aching. I asked him to tell me in layman terms what they were, but even his "dumbed down" version was more than I can follow. Not really, but it is certainly more than I can repeat. After the exam, Zoey took over the process, showing me different frames for lenses. As a first-time customer, as she said, they offered me a 40% DISCOUNT on my first pair of glasses. The same discount will apply to the second pair as well, when *if* the first pair works out. She gave me a time frame to buy the second pair with the same discount, which, as I recall, was 90 days. I certainly felt as if it was plenty of time to evaluate the first pair. It will take a few weeks to get my new glasses in. In the meanwhile, I will make do with my 1.75 diopter "readers", which have gotten me this far. As it turns out, my right eye has an astigmatism, and BOTH eyes need 2.25 diopter correction lenses! Zoey will be in touch when it's time to move forward with my new eyes. I can hardly wait!

    Friendly, helpful, and attentive staff. I appreciated that all of my questions were answered with…read moredetails and felt I had comprehensive care from both Dr. Skrdla and Jonathan, one of the opticians. I have dry eye and with my previous Kaiser insurance, really struggled to find a provider that knew what they were doing and what products to recommend. It was clear to me that Dr. Skrdla is very knowledgeable about treatments and options for this.

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    Mountain View Eye Specialists

    Mountain View Eye Specialists

    3.3(31 reviews)
    2.1 mi
    Certified professionals
    Offers payment plans

    I have been a patient of Mountain View Eye Specialists for over 12 years and I am extremely pleased…read morewith their care and professionalism. Support staff has always been friendly and they complete their assigned tasks efficiently. Dr. Greg is extremely competent and compassionate and understands my special eye care needs. He takes the time to address any questions or concerns I may have. Eyewear is competitively priced and professionally fitted. I highly recommend Mountain View Eye Specialists for all of your vision care needs.

    After more than 25 years as a loyal patient, I never imagined I would be leaving this practice, but…read morethe decline in customer service has been impossible to ignore. The front desk consistently sounds irritated when patients call, as if answering questions or helping people is an inconvenience. Every interaction has left me feeling like I'm bothering them rather than being a valued patient. The most frustrating part was spending nearly $900 on contact lenses and eyeglasses with an incorrect prescription. Instead of standing behind their work and correcting the issue, I was told I would need to pay for another exam to have the prescription reevaluated. Charging a patient additional fees to address a prescription that wasn't working is unacceptable. Everyone makes mistakes, including doctors. What separates a great practice from a poor one is how those mistakes are handled. Rather than taking ownership and working toward a reasonable solution, I felt dismissed and treated like another billable appointment. It's especially disappointing because I had trusted this office with my eye care for over two decades. The previous level of care and customer service is gone. The new doctors and staff seem far less invested in their patients' experience, and that has cost them a loyal customer. Losing a patient of 25 years over a preventable issue says a lot. I will be taking my eye care elsewhere and cannot recommend this practice based on my experience.

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    LensCrafters - optometrists - Updated September 2026

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