I haven't used all their services, but I've gone floating multiple times at the Hudson location…read more I've always been very happy with my experience there. The various staff I've interacted with were all friendly and knew a lot about float therapy. The vibes of the building are clean and peaceful. I'm happy with the amount of options you have with regards to floating -- music off or on, lights off or on (in the water and in the room), etc. The building is pretty quiet, except one time I think they were doing maintenance or something down the hall and it was a bit noisy so I just turned on the fan to mask the noise and it solved the issue. The water is sometimes a little on the cooler side, but they have heaters by the mirror in the room when you get out so that helps you warm back up. I haven't used any of their other services yet, but I plan on it.

I had a few trips here for the float tank, sauna, and massages, I was a huge fan…read more We're in the midst of the pandemic, I paid for the 3 pass massages. It's not that great of a deal when you calculate it, but I thought it would help them as these types of business have been hit hard by the pandemic. One morning I woke very ill, I had a massage scheduled. I've never canceled an appt before. I called to reschedule and was told about the cancellation fee, I was surprised they would have this during a pandemic when people should be encouraged to protect others and practice caution. I asked if they would consider waiving it since it's a pandemic, I don't know what I am sick with. I got an earful, basically it's the owners policy and that I could come in or pay the fee. I asked if it mattered to them if I got anyone sick, the response was they shouldn't be out of the money for the therapist. I explained I felt bad about that but it seems irresponsible as a business when you have a sick client. She then asked me if I would pay for the FULL massage and they would not charge the fee on top, and not come since I felt bad about canceling, WHAT?? I already paid hundreds upfront to try to support this business in the first place. I couldn't believe it. I would have paid the fee had they approached it with empathy, I was really scared since the illness came on so suddenly, but it was the way I was being treated. They ended up waiving the fee, I think it finally hit home that it's a pandemic and thousands have died, but they made sure to let me know next time I'd have to pay it...like there'd be a next time. I thought I was doing the right thing. What's also terrible, never once did they say "sorry you're not feeling well." The only concern was charging me the fee or for the full service again, they didn't care if I came in. I haven't been back and won't ever. I do not feel safe knowing there are likely people coming in that are sick because of this policy. I've found plenty of other wellness centers with a reasonable policy during this pandemic.

Awesome gym! Super clean, great equipment, and the staff are always welcoming. Except for the…read morecostumers everyone walking around like npc's or zombies lol

It's good Jim except for the 24 hour gym the 24 hour gym is very small and doesn't have everything…read morethat you may want to for different workouts. There is also a cancellation fee of $40, so if you are canceling say that it is for a medical reason or that you are moving away then i dont think you have to pay the fee.

This was my first ever massage and they made it a very comfortable experience. I'm definitely…read morehooked!

Loved it made another appointment can't wait looking forward to it. Good way to start the day.read more

Barely checked in and I am thrilled already. They serve breakfast! A N D there's a very…read moreprominent sign in the elevator about "quiet time" being between 22:00 hrs and 6:00 hrs. Delightful! Excellent start. Time to unpack. Next morning : Well, still looking really good here. Quiet. So quiet. You can work and sleep well. Bed is comfortable. Not too hard; not too soft. Linens are excellent. (Not a given.) Room and bathroom are clean. Everything works. Let's hope breakfast is good, too.

Ranking this place three starts. I was welcomed as a Hilton Honors member and the front desk lady…read morewas very nice the night we got to check in. However, I thought it was very odd that they had home-made signs posted everywhere throughout the hotel about quiet hours? Like who is being loud past 10pm? The overall cleanliness could have been a little bit better throughout the hotel as well. There could be fresh fruit with the continental breakfast.

I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

I've been going here 4 plus years. I was here. When it was golds. I was here when it was eau Claire…read morefitness. Now I'm here as it's the ymca. And my conclusion is that each and every year this place gets trashier and trashier. The constant change of ownership has definitely played a role in its decline. If you want to go to a clean commercial gym stay away. Now you can expect children playing on the equipment. High schoolers hogging bench racks. No one cleans their machines anymore. Half the time they don't even put wipes out or restock or clean the bathrooms. There was crap all over the floors today. Also they don't keep the remotes for the TVs out anymore. I don't want to watch politics. no NFL all year!? Crazy. I could be just being over dramatic. But being a loyal customer for 4 plus years and then raising our rates while this places gets more raggedy. No thanks. Saunas are nice tho. But now it's overpacked since it's the ymca now. I miss og golds.

Gold's is, in my opinion, the best gym in the city of Eau Claire. Not only do they offer a variety…read moreof equipment, but they offer a ton of classes from Aqua Yoga to Zumba. The instructors are all fantastic! They recently received and updated a lot of their equipment, and always keep the gym in good shape by cleaning. I almost always see one of their employees working on something or cleaning the facility. Once you are done working out, whether it be in the pool, weight section, or cardio cinema, you can stop by the desk on your way out for a smoothie! They are really good, and actually not that high in calories. The only thing that I wish they had at this point is towels, but it's easy enough to bring your own. LOVE Gold's, and cannot see myself ever going to another gym in Eau Claire.

Swimrite runs an exceedingly tight ship. The staff are knowledgeable and friendly and all our…read moreinteractions there have been fantastic. Where they truly excel is their unparalleled customer service! Every time I have reached out for help, they immediately move with impressive speed and solve the problem!

From the owner: Specializing in: - Spas & Hot Tubs…read more- Sauna Equipment & Supplies - Billiard Equipment & Supplies - Swimming Pool Dealers - Swimming Pool Repair & Service - Spas & Hot Tubs-Repair & Service - Tanning Salons-Equipment & Supplies - Toy Stores - Barbecue Grills & Supplies

Tried massage and cupping (first time) for chronic shoulder and neck pain. VERY satisfied with the…read moreoutcome. Noticeable relief within 12-16 hours. Will do this again.

From the owner: Open by appointment. Schedule online through our website,…read morewww.yourhealthmassage.com Acupuncture, cupping, Swedish massage, deep tissue, sports massage, Thai yoga massage, hot stone, pre/post natal, Lomi Lomi, myofascial release, lymphatic drainage, acupressure, Korean Hand Therapy, auricular therapy, Reiki, TaiChi Easy classes.

Great service, Wonderful results and a very nice lady who owns it. Tanya really takes her time!read more