South King County (Federal Way). This independently owned…read moresmall business responded immediately and accommodated my schedule. I've had other carpet cleaners, however, NONE as impressive as Chico's. Stains not removed by other cleaners were GONE; the old carpet looked brand new again. Price was incredibly reasonable. Their service was above & beyond. I'm certain you'll be blown away with their service. Not often I give a top-notch review, but this one deserves it. Added Chico's to my little list of businesses I very highly recommend. The other is Bradford's roof cleaning & window washing. Cannot recommend either of these more highly. Happy homeowner, thank you Chico's!

They cleaned tf out the carpets, I would highly recommend to anybody looking to get their carpets…read morelooking pristine.

Steve was great! He repaired a spot of our carpet and steam cleaned all the carpet in the house we…read moresold. It looks basically brand new! Great work for a great price! Give him a call if you need any carpet work done. I'll be calling again soon to get my new house's carpets cleaned :)

Steven did an amazing job! Our pup tore up part of our…read morecarpet, and he was able to patch it so cleanly that you can't even tell anything happened. He was friendly, efficient, and clearly skilled at what he does. I'd definitely recommend him to anyone needing carpet repairs!

WOW !!! Lived in Gig Harbor for over 40 yrs. and tried Hammond knolls & Coit but Gig Harbor Carpets…read moreCleaning are the best of all, they are the one's to hire as no hype and make your carpets new and smell new, Dean has been doing this since 1980 and you will know you hire the right Co. when he's done and call him every time you need your carpets cleaned...thanks Dean you are the real thing.... Don

Harbor Carpet & Upholstery Cleaning did an excellent job on cleaning our carpets…read more They arrived on time and were very professional. Would definitely recommend.

It was military moving season and finding service technicians to complete work was at a premium…read more Paul was able to fit in our cleaning at 9pm! After all was said and done with our stairs and carpeted bedrooms, a special pet treatment was used and the carpets looked amazing. After a few days, our property manager detected a distinct 'pet' odor. in the house overall. I call Paul and he came out to the property and though there was no pet odor coming from the carpet itself, he provided an extra cleaning with some super heavy-duty stuff at no additional charge. I can't overstate how grateful I am for his professionalism and courtesy.

Price quoted was price paid. Everything is included- clean/deodorize/protect…read moreand best of all, the carpet were dry in 2 hours. Highly recommend

Great service! They went over different options but didn't use any upselling or pressure tactics,…read morethey just told me what to expect. They were able to get me scheduled in on relatively short notice and did an amazing job. Recommend 10/10

I had an appointment scheduled with this company and they scheduled it for the wrong day (a month…read morein advance). When they called to say they were there and I tried calling back, the operator proceeded to tell me it was my fault that the date was wrong and then commented on the state of the home in a snarky/negative way, not realizing that our renter was going through the death of a family member and in the process of moving out in a week. Absolutely unprofessional and do not recommend.

They've been cleaning our carpets for years. Always looks new when done. Can't recommend them…read moreenough. Always a pleasure to work with too. Thanks!

Can't say enough about the skill AND customer service John provides. He transformed our old carpet…read morefrom old and dirty into looking new. We couldn't be happier. And he answers the phone, shows up on time and charges a reasonable price. THANK YOU!

I am pretty torn writing this, because I was a regular customer of Tierra Eco Cleaning for nearly 4…read moreyears. Throughout the 4 years, they did a good job, when they came. They are pretty unreliable and even after repeated requests to give me a 2-3 day heads up before they came through the years, they would continue to send me confirmations the evening before an 8am call time. I let it go and continued to use them after so many years because I genuinely liked Rosa and her team, and thought they did a good job 90% of the time. It became super inconvenient since I started to work from home over COVID-19. Rosa became SUPER unresponsive to texts. Before she would at least answer me a couple days after I texted her to schedule, now, after COVID-19, she only responds a month later for an appointment for the next morning. I don't understand how anyone can schedule with her consistently because of these communication issues. I tried addressing it with her multiple times and even said if you just schedule me every month on the same day, that would even work better so I can know when they are coming ahead of time. She responded right away after this last message and said she would look at her schedule the next day and work on the communication issue. She hasn't followed up with her schedule and it has been several months now. So needless to say, she lost a monthly customer. I also referred a few friends to her and embarrassingly, she no showed on them! Not worth the time, stress, or hassle in trying to get her to come.

I can honestly say that this was the best cleaning job I've ever had done, and I've had 7 other…read morecleaners here in the last several years (it is NOT easy to find a quality cleaner, my home/office requires a 'white-glove' clean as i have to keep it spotless for clients- Rosa and her daughters totally delivered and then some). Also Rosa just has a great, comfortable 'vibe', her daughters are adorable and all 3 did an IMPECCABLE job. In fact, they even vacuumed completely under the bed. I did not expect that as its a large bed and no other cleaner has done that (nor did I ask). Rosa says that she enjoys cleaning- I believe this to be true. She obviously takes great pride in her work and is most pleasant to be around. They also did that fancy thing with folding the toilet paper like they do in upscale hotels (it was a nice touch!), not to mention she showed up exactly on time. I'm not a real stickler for that but definitely took notice. Rosa and her girls get my highest possible recommendation. And honestly I'm relieved because I tried 4 other cleaners from this site, 3 of which left much to be desired (i had to finish the cleaning) and the 4th did a very good job but then blew off our second appointment. You would be very hard pressed to find a better housecleaning team than Tierra Eco Cleaning Service, and her price for the level of quality provided simply cannot be beat. Need I say more?

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.