I wouldn't trust anyone else with my heirlooms and beloved collection of fine furniture here in…read moreMontecito. Caring, super responsible and hard working, these folks are a joy. I'm only sorry they have to deal with the occasional nut job. A+++.

They tossed my items as if they were a bale of hay. We needed to move items from one container to…read morethe next. They accepted the job though the owner said it wasn't exactly what they normally do and made me pay up front. He assessed the property to be moved and though some boxes and items had water damage from a recent rainstorm leak, said things would be fine. For a short time, he supervised his young sons and then left them on their own. No one asked me or my husband any questions they may have had nor did they ever contact me with any concerns about wet from rain boxes. When they said they were done, my husband sent me photos of what the end result was. It was horrifying. Items were simply tossed upon other items. Everything was thrown in a Willy nilly fashion. When I contacted the owner, he was curt and unapologetic. I would like a refund but he threatened to block me. We were charged over $500 for 3 hours. In this case, sadly you do NOT get what you pay for.

Had to pick up a package that the original delivery could not drop off. Service was excellent, very…read moreprompt. I got my item without any hesitation, and the process was easy. Service was excellent so I dropped off a package later that need to be shipped back during the holidays. Highly recommend.

Having owned a shipping store for over 12 years, I'm well versed in how shipping rates are…read morecalculated. I had plugged in the dimensions and weight on the UPS app on my phone and it gave me a rate of $72.98 to ship my package to the east coast. If I had been home I would've printed out a label and just dropped it off, but I was out running errands and figured I'd just have them issue the label for me. The clerk weighed and measured my package and told me the cost would be over $115. He had added an additional inch in each direction to my box dimensions! My box had measured 26 1/2" x 16 1/8 x 9 15/16" (so rounding up to the nearest inch 27x17x10). He charged me for 28x18x11, and told me they had to "round up". I said that I already HAD rounded up. A rude young man came over and looked at the screen as I grabbed a tape measure and pointed out the error in their measurements. His response was, "Well, if you want to ship it with us, that's the price!" So my response to him was, "Well then, I won't be shipping it with you because that's just downright dishonest!" I went home, printed my own label and was prepared to drive it out to Staples to drop it off, but encountered my local UPS driver as I pulled out of my driveway. He scanned and took my package for me. I'll never go to the Calle Real location ever again. Absolutely rude, unprofessional and unethical!!

I was expecting a package requiring a signature,they were supposed to deliver between…read more10:40-12:40.They didn't knock on the door and took a quick picture and left.I've had many issues in the past and unfortunately it's the shipper who usually uses fed ex.If it was up to me I would go with ups.If there's one good thing I can say about fed ex is they're fast.Other than that they suck.

first-class treatment with an actual human being, Rita. She was great a great asset to the fedex…read moreempire. signed up for a biz account. made us feel very welcome and very accomodating. L. Lathouwers

I am participating in a coop craft store for the first time and needed business cards, a large sign…read morefor my booth, and several smaller posters. The office manager, James, was fantastic. He spent time looking for just the right background and layout for my business cards and completed printing the cards, sign, and posters all in a single day! I could not have been more pleased with both the service and quality of the finished materials.

I've been to this location three times now as I'm new in the area and each time they've done a…read moregreat job and suggested different packaging to help reduce cost/time. Everyone has been friendly and helpful. I have seen some negative reviews for this place so I'm assuming that things have cleared up since past experiences; everybody I've met there has been great and service was on point and up to expectations. I will always go to this location even though we obviously have a few choices in town as they have many offices here.

Do NOT use. UPS for overnight mail service. It is NOT Reliable. The UPS I paid 68.75 for overnight…read moreto be there by 10:30 am, did not arrive until 5:30 PM. And they did not refund me after I expressed such frustration and disappointment in their service. Use FED EX which is extremely reliable. Santa Barbara on State street manager said he would refund, but never happened. It was unreliable that all other transactions expected to proceed if arrival on time had to be postpone because we missed their window for completion. So unprofessional!

I appreciate the owner for selecting amazing Employees! I go…read moreat least 3x's a week & I'm always greeted & every task is handled perfectly.

Marcia has helped us on numerous occasions and has always been organized, timely and professional…read more Thank you Marcia!

Marcia is such a wonderful and helpful soul! I got my live scan from her and so did my whole…read morefamily. Her energy is warm and services are efficient and professional. I highly recommend. Thank you, Marcia! :-)

EPHRAIN IS TO BE COMMENDED! I honestly love the workers at…read morethis post office. They have such a hard job....you have no conception of their load and long hours, and yet they still manage to smile, and go way above and beyond to be courteous and helpful. Today, my fiancée had the pleasure of meeting EPHRAIN, who helped us navigate sending a registered parcel internationally. He was so kind....so patient and really demonstrated superior customer appreciation, attention-to-detail, and efficiency. He was genuinely warm and just an overall amazing guy. Please be sure to thank you hard-working postal workers, as they are the backbone of so many things we take for granted in our daily society. Please also say hello to EPHRAIN, if you are lucky enough to have him work the window when you arrive.

The most terrible,misinformed and ignorant staff I have ever had the misfortune to encounter!!!…read more I presented a flat rate box that was bulged and they refused to ship it! I had researched the official USPS website prior to packaging it and it clearly met all the requirements and specifically said that bulges in the box are not a problem as long as it closes on the normal folds which it did! Even when presented with the written regulations from USPS website they dug in their heels a refused to ship my parcel. The postal service needs to either train its staff or at least have them learn the regulations!! They are absolutely the classic example of overpaid under qualified government employees. I would give zero stars if I could!! No wonder this post office has a 2.1 rating on Yelp! I added this edit later- I took the parcel to San Roque post office and they accepted it without blinking an eye. I told them what happened in Goleta with these idiots and they just shook their heads and rolled their eyes!

Very helpful people and a place you can get printing done quickly. The owner is very hands-on and…read moresees projects through to the end. Try them out for your next project

Just quickly updating an earlier review I wrote about this business. I have just retired and my…read morefirst project as a retiree is to loiter along Hollister in Old Town to enjoy the amazing home-grown businesses and eateries. If you are a CopyRight customer and concerned about accessing the business, I am observing plenty of parking along the newly re-striped Hollister. The news is VERY good if you use a bicycle or the bus to access Old Town. It feels much friendlier and more safe during this transition. I plan to use my fellow UCSB graduate's services when I need to get printed stuff done. As the slogan goes, Old Town is Open for Business. See you there.

Parking is pretty convenient. I went in during lunch with a few Amazon returns and there were four…read morestaff members behind the counter. One young man was helping someone and the other three stood around until I walked up to the counter. I wasn't greeted or spoken too at all until I was asked if I needed a receipt. I always try to make friendly small talk because I do appreciate their help, but no one seemed too customer service oriented or friendly to care.

I mailed a birthday present in a card and it was never delivered. When called to find out if they…read morewould help Me track it or find out what happened to it I was given no service. I've spent a few hundred dollars at this location in the last couple years. I will not spend another cent her. Customer service was non existent.

The customer service here is amazing. I called in asking about their Amazon return drop off and a…read moreguy named Ayden (It sounded something like this) answered and he was so kind and very nice about explaining the process. Came in today to drop off the items and didn't catch the cashiers name but he had a beard and semi long hair. Super friendly and 10/10 recommend using this UPS.

Everytime I go to this location on upper State St., everyone there looks so serious, sad or…read moredepressed. No one ever smiles there. Customer service was awful. Zero customer service! It is somewhat hostile and I watched how they treat other customers and it's the same. Good news- it's not just me! I love the one on Coast Village Rd! They have the customer service all down so good!