Company was referred to us after a poor experience with the previous copier repair company we've…read moreused in the past. When I called the company I explained our situation and that we even knew what part needed to be replaced but wanted to have the entire machine serviced and cleaned. Rep came out examined the machine explained he could get the part I was looking for for over twice the cost I had found online. Explained to the Rep that we would be happy to have him perform our maintenance, do a through cleaning, and inspect and possibly replace our rollers that most likely was causing the paper jams, but that I would still order the part I told him we needed in the first place online since it was $250 less. Today was the day he was to come out and do the inspection and cleaning of the machine and even called to confirm he would be coming out around 1pm. He did not show up, called and did not speak with our office manager, when I returned the call could not reach anyone. Then at 4:30pm received a call being chastised for ordering the replacement part online and that he would not be servicing our equipment due to this. So upon my initial experience, he seemed knowledgeable and eager for the job. But after todays experience I would not recommend this company to any business that is needing issues corrected or regular maintenance performed.

From the owner: When selecting needed services, regardless of their type, it always helps to have knowledgeable…read moreassistance and support. At Copy Concepts Intl, our representatives meet and resolve the every day needs of our customers. Whether you need to buy a reconstructed machine or repair rent also to , scan to e-mail, fax, copy or print, Copy Concepts Int.'s technical specialist will walk you through the entire process. Serving the greater Houston area since 1982, with over twenty years of experience, in sales, service, and rentals of all major brand copiers, fax, and printers. Get faster, friendlier service with a smile, because service is our middle name rentals you receive parts toner service with no copy limit or contract color Konica Minolta and black and white Sharp.