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    Copy Concepts International

    1.0 (1 review)
    Open 8:00 am - 7:00 pm

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    11 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (31 reviews)

    I needed to replace the camera on my phone and was happy with the service provided by UBreakIFix…read more They ordered the part and in 3 days it arrived. I left my phone with them for 45 minutes and was pleased with the quick service and cost. The Samsung representative at Best Buy recommended UBREAKIFIX. UBREAKIFIX is a certified Samsung repair store.

    Do not go here if you have the Samsung flip/fold phones. When I returned to pick up my phone for…read morescreen cracks on the front screen of my Fold 6, the employee returned my phone to me in FAR worse condition. My screen had minor cracks in it before, and I say minor because the screen was fully functioning albeit cracked. Upon return to me the front screen was missing CHUNKS, misaligned, jagged and sharp and no longer worked at all. The employee told me that the phone was "Unpreparable" and needed replacement, he even said that the front screens on the folds can be "very difficult". This led to me having to be on hold with the insurance agency for more than an hour and arguing with them about why I shouldn't have to pay the $400 deductible for a replacement. The service from both the employees was polite, nothing about them was unprofessional in general etiquette and interaction. Though if the employees would of informed me before that they would not be able to do the service instead of breaking my phone even further and shrugging about it... I wouldn't be leaving this review. Not only that when he told me the repair was "difficult" that states that he knew before he started that he may not of been able to do the service. Just say something to the customer and save yourself the trouble. There is no shame in knowing the limits of your abilities, especially if it pertains to an expensive item in need of repair. The shame is breaking the item further and having to nonchalantly present an "oh well" attitude about somebodies hard earned property being in worse condition than they left it for repair.

    Copy Concepts International - electronicsrepair - Updated July 2026

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