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    The Malloy Group Realty

    5.0 (1 review)

    Services - The Malloy Group Realty

    Buyer's agent

    Listing agent

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    8 years ago

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    Progress Residential

    Progress Residential

    (181 reviews)

    Cynthia is amazing, prompt fast efficient service. Love renting from progress residential.read more

    Our experience with Progress Residential has been incredibly frustrating. We have been actively…read moretrying to resolve our rent payment, but instead of receiving help, we have been met with poor communication and little to no response. After we were locked out of the online payment portal, we did exactly what we were instructed to do and mailed a cashier's, to the address provided. Since then, we have made repeated attempts to confirm whether the payment was received. We have sent multiple emails, made phone calls, and reached out in every way we could, yet we have received little to no communication in return. While we were waiting for our payment to be located and processed, an eviction case was filed against us. It is incredibly discouraging to be making every effort to pay and resolve the situation while being ignored. No one has been able to tell us where our payment is, when it will be posted, or provide any meaningful update. No customer should have to chase a company just to confirm receipt of a cashier's check. We understand financial obligations, and we have been doing everything we can to fulfill ours. What has made this experience so upsetting is not simply the payment issue, but the complete lack of communication, follow-up, and customer service. If you rent through Progress Residential, be prepared for significant challenges if anything goes wrong with your account. Based on our experience, getting timely assistance and clear communication has been extremely difficult.

    The Malloy Group Realty - realestatesvcs - Updated August 2026

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