We cannot say enough great things about Mike Hoffman of Mike Hoffman Realty! Selling a home while…read moreliving in another state can be stressful, but Mike made the entire process effortless and seamless. His exceptional communication, professionalism, and market knowledge set him apart from any realtor we've ever worked with--and as a realtor myself in California, that says a lot! Mike treated us as if we were his only clients, always available to answer our questions with honesty and expertise. He was proactive, detail-oriented, and incredibly responsive, ensuring that every aspect of the sale was handled smoothly. Being so far away, we never once had to worry--Mike was on top of everything. Not only is he a skilled negotiator, but he is also genuinely kind and personable, making the experience even more enjoyable. If you're thinking about buying or selling in Arizona, do yourself a favor and call Mike Hoffman--you won't find a better agent!

I have a handful of rental homes in Phoenix. Was looking for a new agent and found them on yelp…read more Was so happy I found Michael. He was so easy to work with, very responsive and leased out my house within a month. Highly recommend!!

We used Cindy as our realtor when we bought and sold properties in Arizona years ago. She was…read morealways available to answer our question and concern. She is both knowledgeable and capable in all aspect of real estate. I trust her professionalism and advice. We also used Cindy for our property management since we live out of state. She knows how to deal with tenants complaints, or evict them if needed. She help us a lot with getting the right people to rehab our place when our tenant left. She is always available to answer our question and give advice. I highly recommend her to anybody that need a realtor or property manager.

Thank you so much Cindy…read more... Being out of state had me somewhat concerned, but having Cindy as my realtor alleviated all the worry. Never at any time did I not feel like she had my best interest at hand. She walked me through the entire time and made sure I was comfortable with everything. I was approached by all my friends and family to use this realtor or that one, but I knew she'd be the BEST of them all, and proved so. I will continue to sing your praises and tell everyone of the great experiences I've had with you throughout the years, and I can only hope that they use you also.

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

Because of Matt and Shalin my family was able to seamlessly relocate to Arizona from Orange County…read moreCalifornia! I had very specific requirements such as a bath in the primary, a gas stove in the kitchen, 3+bath and 3+ bedroom and a bonus if it had a pool. They found my dream home located in Litchfield Park!! Yes it even had a pool!

My husband and I had just moved to the area and needed an expert to assist in our home buying…read moreprocess. Luckily, we found Matt and The Caren Team! Matt was awesome, communicated with us and the sellers so well, and checked in regularly to ensure everything was still on track. We couldn't have asked for anything more! Thanks, Matt! Highly recommend.

This realtor put a For Sale sign in front of my house which is not for sale. My tenants had an…read moreanxiety attack. Pierce St in Phoenix

This is my second attempt at leaving a review for Marta Perez, and I suspect my first didn't make…read moreit online because it was negative, regardless of it being accurate and true. Ms. Perez was the buyers agent in an ultimately failed sale of my home in Payson, AZ. We worked in good faith with her and her client - who turned out to be her sister, but with different last names, we were unaware during the transaction - including jumping through several FHA hoops for them, addressing ridiculiously minor inspection issues (tip over protection for the range, chipped paint on an exterior porch column, etc), dropping our ask for meaningful earnest money (ultimately just $1000) and moving up our own cross country relocation by 2 weeks to close on their requested date. Long story short, Ms. Perez and her sister were "less than honest" with my family, my agent, and her mortgage lender. After flying across the country to rush and finish addressing their list of requests, spending a 3 day marathon of packing, loading and cleaning to get on the road by her requested date, Marta and her client were no-shows to the closing. We had already signed our end of the paperwork, and were halfway across the country when the news broke. To date, Ms. Perez's duplicitous behavior has cost me more than $40,000 in lost wages, moving costs and continued mortgage payments on a home we no longer reside in. Thanks to her expertise - because she clearly knew what she could and couldn't do during the process, despite my agent REPEATEDLY informing her of the difficult position she was putting my family and I in - and AZ real estate laws, there is no penalty for her or her client, other than a bad review. So here it is: the bad review, urging other potential clients and agents to take great care in dealing with Marta Perez.

The whole was super helpful! This was our first home we rented so we didn't know a lot of things…read more And they were very were helpful, answered every question we had. Noel and Jason were quick to reply with every question we had. And we had a renter in less than a couple weeks!

I just want to add to my previous review. I've had excellent interactions with Noel, Janie, and…read moreJason. I have not mentioned prior that Jason does a great job on playing interference with tenants. I don't have to worry about needy tenants as Jason will take care of everything!

We are dealing with krina Wong very very nice lady very knowledgeable personable easy to talk to…read morefor sure highly recommend her for your realtor needs she really cares

I was trying to rent my house out, but after three months with no luck, I decided to cancel my…read morecontract. Customer service and professionalism was lacking when it came to the cancellation process. I was met with petty emails bullying me about my unwillingness to pay cancellation fees when there were none clearly listed in my contract nor did I have clear instructions on how to pay these fees. When I was directed to pay the cancellation fees on the Realty 85 website, the website didn't even work. Once I had an account reset and was able to log into my account I didn't even have charges listed in my account. After finally making my cancellation payment, my realtor sent me an email with the words "I am a true believer in Karma and I'm not going to beg for payment."

I found Desert Dimensions on YELP about five years ago and could not be happier or more grateful…read more Brad Bohn was our property manager and did the MOST incredible job! Upon my husband's passing, Brad sold the property for me and went above and beyond with a challenging sale. I would highly recommend Desert Dimensions and especially working with Brad. Desert Dimensions is very professional and beyond capable. I had two precious property managers that were awful so I was particularly thrilled to find Desert Dimensions.

I am coming up on one year of having my one rental property managed by Desert Dimensions. After…read moremanaging it myself for two years and experiencing some common challenges firsthand, I was thankful to have the guidance of Desert Dimensions to transition to a new phase and I am now enjoying having the property in the capable hands of great people and great processes. Here's to many more years to come!