I want to start out by saying that I am a Leasing Agent at another company near campus, so I am a…read morelot more tolerant of issues with the multi-family living industry. Some things, however, are just not permissible in my opinion. My apartment was not horrible when my roommate and I first moved in. However, upon further inspection, there were a lot of things we were unhappy with. Bedroom A's bathroom had a few issues. The toilet paper holder was broken, one of the doors doesn't latch, etc. It should be noted that we did not contact maintenance about this door, as it didn't bother my roommate that much. Maintenance did come and fix the toilet roll holder when we placed a work order. My bedroom, has a hole in it. It was there when we moved in. There is also a large dent in the wall (likely caused by prior residents slamming it). The apartment was covered in a light layer of dust, and did not feel clean at ALL when I moved in back in August. Despite, the condition of move in, my roommate and I agreed we wanted to relet our apartment. We were sent one (ONE) email in early September or October, I don't remember which month, that if we resigned by the 1st of the following month, we would get a special. Well, come Thanksgiving time and we decide to resign our lease. Our leasing agent, who I will not name, told us we could, and she'd send the documents over and call us back. Only when she did, we were told our apartment had actually been signed already, and they were sold out at the building. We were very angry. No notice was given to us. One email informing us of the special, and then nothing. I know firsthand that it is the ethical thing to do to give your current residents a deadline. However, this is not covered in the lease, so we didn't press the issue. I ended up finding another complex very close by that is a way better value. Nothing was done to try and remedy the situation from my understanding. A high turnover rate (the amount of resigned leases vs new leases is much lower) is a poor reflection on either the property management group, property, or both. In this case, it seemed as if GSR was more focused on getting new residents, and didn't give a crap about their current ones. This all said, we knew that this was a college apartment, and did not expect to be living in the Ritz Carlton. However, when our lock was broken a few months ago, we were asked if we could "just deal with it." Maintenance came by, it wasn't working properly, and we were met with that solution. After my roommate put up enough of a fuss, which she should not have to do since lock issues are deemed an emergency, they finally installed a different lock. Due to my (limited, but valid) experience, there are some issues I can make do with, and some I cannot. The lock incident was not appropriate. The renewal incident left a bad taste in my mouth, and I would not recommend this company. HOWEVER, I will say that they are very responsive to work orders, and there's something to be said about that. I'd advise exploring all options before signing with this company, but hey, maybe you'll have a better experience. I'm only sharing my own, which was below average at best.

I moved into the apartment at 209 E University Avenue on August 18 and immediately noticed a strong…read morechemical odor throughout the apartment. I documented it on GSR's move-in checklist and submitted a maintenance request right away. The smell made me really uncomfortable living there. Whenever I stayed in the apartment for a while, I started feeling physically unwell and experienced chest tightness. It wasn't just that I "didn't like the smell" -- I genuinely did not feel comfortable staying in the unit. What frustrated me most was how GSR handled the problem. They did not provide any practical solution, even refusing to provide a simple fan to help ventilate the apartment. There was never any meaningful investigation into where the smell was coming from. Every time someone from management came to inspect the apartment, the visit lasted less than two minutes and they would say they personally could not smell anything. During one visit, the staff member even said that she had a blocked nose and could not smell properly. GSR also kept saying that I was just too sensitive to odors. That was honestly very frustrating, because I wasn't the only person who could smell it. A number of friends came into my apartment and noticed the chemical-like odor as well. I even called the City of Champaign myself and requested an independent inspection. The City inspector also confirmed in writing that a strong odor was present in the apartment during his inspection. Even after multiple people, including an independent City inspector, noticed the smell, GSR continued to deny and say they couldn't smell anything and treated the issue like it was just my personal sensitivity. I repeatedly asked GSR for help, but my requests were rejected and no further action was taken to actually identify or address the source of the problem. So, think about this: When a tenant reports a strong chemical-like odor right after moving in, feels physically uncomfortable staying in the unit, several visitors notice it, and even a City inspector confirms that an odor is present, I think the situation deserves more than a two-minute walk-through followed by "we don't smell anything." Based on how this situation was handled, I personally would not recommend renting from Green Street Realty. If you are thinking about renting from GSR, I strongly recommend personally inspecting the exact unit before signing anything and documenting every issue immediately after move-in.

AJ Whelchel is a big deal to our family!She made moving across the state stress free by showing…read morehomes virtually when we could not make the drive as well as worked her magic getting us into places that were not on the market yet. Her knowledge of Veteran loans were also helpful in her guidance and she managed to keep us motivated during the seller's market. We loved her professionalism but it wasn't that that took her over the top, it was how we felt she was genuinely interested in getting us the house we loved. Her patience and ability to answer all of our questions was much appreciated. AJ was even answering our questions weeks after signing documents for our home! If ever we need to buy or sell, we would definitely reach out to AJ and also recommend to all.

Found the agent we were assigned to be lacking in both concise communication and very slow to…read moreprovide any updates on the home sale status. This was especially unusual after home had been viewed by potential buyers and then after the home was in pending negotiations/sale status. Moreso, this agent took liberty of "adding" a cohort attorney for the closing to our initial contract after we had reached a final sale agreement. Informed agent this most certainly should have been brought to our attention Before asking us to sign a revised contract. Unfortunately, found the cohort attorney to have her own communication inconsistencies. Both were hired for services that Demand concise communication with the ability to clearly articulate and explain to The customers satisfaction. Additionally frustrating, we had to initiate calls to both to get updates and answers for which they were hired. This certainly was Unlike any real estate transaction we had experienced in the past home sales and Was Not a professional experience, would not recommend.

My biggest complaint about Ramshaw is that you have to give them a four months notice if you are…read moregoing to resign your lease or they will immediately start showing your place. Each year I have not known that early, my plans are always sort of up in the air. It's been stressful each year trying to make my plans while knowing my place might be pulled out from under me. It's ridiculous.

Pathetic that this company is considered one of the better options in C-U…read more Poor quality, service, exorbitant pricing...typical landlord.

I called in September to discuss what I felt was less than ethical behavior on behalf of one of…read moretheir realtors and to get a major issue resolved. I spoke with Scott Bechtel who is the managing broker. He interrupted me, would not listen to what I was trying to convey and called me a "Smartass" twice. I reported him to the headquarters and they did nothing. The issue is so out of hand, I've been forced to file complaints through the state and BBB. I've never been called names by a manager before. It was shocking and gives me an understanding of what kind of behavior he allows.

I absolutely would not recommend this realty company. I used Joe Zalabak from Keller Williams…read morebecause he was local and referred to me by my property manager. I got multiple red flags, but kept giving him the benefit of the doubt. Zillow mistakenly shows that he got top dollar for my listing. However, it was listed as being 1,270 square feet, when it was actually 1,745 square feet, which makes it look like he got a higher rate per square . I was railroaded by this agent. He was manipulative and deceitful. Ultimately, my concerns were proven right. He never allowed enough time or opportunity for prospective buyers to see my place, and have time to consider it. He literally insisted on closing the window to submit offers after only a few days, and only allowed a select few to see the place. I can go on and on. Beware!!

The best APARTMENT in Champaign il everything inside look so nice big room fresh smell lots of…read moreparking and near to downtown i recommend this place to everyone love it !

I rented from RDI Properties from August 2018-July 2019. The landlord has quite a few houses and…read moreother properties in Downtown Champaign and the adjacent neighborhoods. Michael and Elizabeth are absolutely excellent landlords, both run the property together and to speak to the quality of their apartments, they are the ones that have seen to the restoration of these older homes and actually live in one of them. The leasing office is very close to all of their properties. Whenever I've had issues (leaky roof, pests, bike issues), Michael has been incredibly responsive, and issues have been solved within 12-24 hours of me contacting him.

Awful awful company. The buildings are not secure, one apartment would freeze on the inside during…read morethe winter and did not have heat, a car was stolen from the parking lot in front of their building (no cameras). They would ignore emails and dodge phone calls, take forever to deal with maintenance, and were flat out rude and deceitful and will do ANYTHING to charge you extra. Even lying about not receiving your keys once you've returned them. Thankfully they have cameras in their office at least so we could prove the keys were returned. I would give zero stars if I could. Pathetic company with crap workers and terrible buildings.

I'm a couple years late but I rented from them from Fall 21' - Spring 22'. There was no set up for…read morereceiving mail and packages safely (got things stolen), we deep cleaned our apartment when we moved out and got charged for things that were not our responsibility, the workers who entered our apartment for tours or cleaning stole from us, we know it wasn't our friends cause we had few guests over and did not leave people alone in our apartment. I rated 2 stars cause my unit was cozy and it was in a good location.

Lived at one of Todd's properties for two years and would recommend anyone to rent from him! The…read morespace was perfect, location ideal, and never had any problems. He is super responsive, as is his maintenance team. If I weren't moving out of town, I'd stay at the place longer. Uncomplicated, responsive, and good price -- the trifecta you don't often see!

I rented from Todd for the 7 years I lived in Champaign at two different TLT properties, and I can…read morehonestly say that my experience in Champaign would not have been as good as it was had I gone with a different landlord/rental company. I signed my lease blind from out of state the very first year and Todd was incredibly accommodating and understanding of the situation, and went out of his way to send me extra pictures of the apartment both inside and out so I knew what I was getting when I signed (this was before video tours were a common thing). When I moved out of that apartment to a bigger one with TLT, Todd happily showed me every unit I had even a little interest in so I could make whatever choice was best and went over the honest pros and cons of each as we went through them. From a renter perspective, TLT is fantastic. Maintenance requests were always taken care of within a few days, and the few times where a very serious issue happened (i.e., pipes bursting) maintenance was there on the same-day to make sure no damage was done to anything inside the apartment. Huge shout out to Jim and Andy for always taking care of things. Any time there was any situation with extenuating circumstances for either me or my roommates over the years Todd was always very understanding and flexible and always genuinely tried to work to help make things work seamlessly. We always had plenty of heads up when our apartment was going to be shown, and there was constant communication in all of the move out / move in processes. I really can't say enough good things about Todd / TLT and the experience I had renting from him. If you have the option to rent from TLT over any other group, do it, you won't regret it.

I've loved living in my apartment at 908 S. Locust. Everything was in good condition, and when…read moresomething has needed repairs, it's been fixed in a timely manner by maintenance. Not to mention, LaDonna is the best landlord I've had to date in Champaign. She communicates extremely well and fast and cares about her tenants. I'd recommend anyone sign with Tri County Management Group.

I live at 908 s locust and I loooove living here. I would definitely recommend this company to…read moreothers. My landlord, LaDonna, has been extremely helpful with everything. Nothing but good things to say! You won't regret leasing with them.

I had a very bad experience with a realtor in Champaign. That made me more vigilant about my search…read morefor an agent, and it made me really appreciate my agent. Ron Fields is honest, transparent, a good listener, and very patient. He made a stressful process go as smooth as possible. He stayed on top of rverything. He is a good man. Beware of smooth talking, manipulative agents that really only have their interests at heart. I highly recommend Ron Fields and plan to use him again.

This review is of Ron Fields. Within a week or so of contacting Ron to be our agent, he was ready…read moreto schedule an open house. We were absentee sellers, so Ron handled everything from assuring our home was staged, home inspection completed, contacted our lawyer and identified/solved minor problems in the house and yard. By the end of the two day open house, Ron already had 2 offers and a possible third. He negotiated the offers to get us the best conditions and price. By the fourth day, we had sold our home. If you want someone to do your sale right, I recommend Ron. He was professional, personable and easy to work wit

The best!! Steve came over and did a quick great job! Would highly recommend!read more