My experience with Apex Mortgage loan officer Al Soumah was one of the worse things I've…read moreexperienced prior to the death of my son. My loan was preapproved for 150,00.00. I put down $7,500.00,. Why would he make 11 hard inquiries of my credit score 11 times in a 3 month span? Some were even 2 days apart. I have copies of it. Each time he did that, my credit score went lower. He assured me everything was fine and strung me along for weeks and months. I had moved my things in storage thinking they would only be there 5 days. I had to buy everything over and I was displaced for 2 years. Then the pandemic hit. My trusting this man had to be the worse mistake I've ever made. Buyers be leery of this guy! My life was turned upside down. Meanwhile he went missing and came back with a brand new BMW. Cute! Cheryl W.

The worst lender to be in business. DANIEL PEETE AND INDRU JASHNANI are Incompetent and…read moreunprofessional. A simple straight forward mortgage approval was denied. We have a credit score of over 700 with $60,000 down payment and 2-3 jobs and was still denied. They gave us the run around with 3 different closing dates. They contacted me and my agent to let us know that we were approved with conditions and clear to close with conditions. We met all the unnecessary conditions that they placed. Myself, the real estate agent, the seller and the title company are all on board and agree that this company is a waist of time and bad for business. They waisted our time and money. Further research shows that they are not even mortgage lenders. They are what they call Loan Sharks. I met every condition. I even had to show them itinerary tickets and marriage certificates because they Questioned if my marriage was legit. Incompetent people that have no business being in this business. An appraisal was ordered and we were sent a denial letter with no report from the appraisal. When I called them to explain the reason for denial after 58 days of jumping through loops, their explanations were childish and combative and they simply hung up the phone on me. Just a waist of time and money dealing with these incompetent people. Please report APEX MORTGAGE LLC IN COLUMBIA MD to the FAIR HOUSING AUTHORITY. They should NOT be in business.

Julie Teitel recently assisted me with refinancing my home and I couldn't be more pleased! Her…read moreprofessionalism and constant communication made the process painless, especially during these unprecedented times. Julie and was great and I highly recommend her for any of your home loan needs.

I bought a new house and was in need of a mortgage. I shopped around and boy am I lucky I found…read moreJulie! She was amazing. So attentive and responded to me immediately. I felt like a pro with Julie by my side. Her deals were the best in town and her rates could not be beat. She cares about her clients. Service, personally and knowledge, Julie has it all!! A++++ Two Thumbs all the way up!!!!

Allen was great to work with! He was very knowledgeable and personable! He made my home buying…read moreprocess a breeze! Couldn't recommend him enough! He was able to thoroughly answer my questions and got me a very competitive rate!

From beginning to end, someone was always available to explain things and help me get all the…read morepaperwork in order. Great communication from the entire team.

Did Patti Click - a Prime Lending Agent in Timonium Maryland (MD) just sabotage our loan? Funny how…read moreall of our information and the house we chose was shared with rival selling agents...to the point those same rivals contacted us to show us the house we'd already applied for. What else was shared? Since we decided NOT to work with your GURLS, it all went down hill. Strange AF. Made it through preapproval, submitted all requested docs and everyone was happy. Things got shady, straight up disrespectful and quiet. There were times when there was a total lack of follow up, even on agreed milestone scheduled appointments. No call, no show. Denied with no explanation. Hmm....Dare I say we are Black, Gay and Professional. Remember, we were following the professionals guidance.... Our selling agent, buyer agent and other pros involved call foul and suggest that the company could be prejudice. Oh well, we are going with another lender. Trust me, Prime Lending, we are not done with this. I have yet to decide what happened or how I should feel, but will certainly find out. Why are you questioning the experience of the selling and buying agents? I understand you may have wanted you friends to get this commission, but FCO has a 20 year track record that they stand by. Why are you judging them? Do you know them, personally? It was relentless and painful to even listen to in conversation.

Initially, I wanted to write a cutesy review suggesting that if you want to NOT have a successful…read moreloan experience, then choose this company! But honestly, I am just too hurt over this whole fiasco to make it funny, but it is 100% not. At first, I was so impressed and happy with the speed and forward movement that our loan originator was giving us. Everything was yes yes yes the entire way, which is why it was surprising and DEVASTATING to learn that the loan originator did not do her due diligence in obtaining information from me. I was very clear regarding the sale of our existing home and the loan originator didn't seem to know or care about my FIRM boundary regarding this. Three weeks before closing, she told us we qualified for a loan that was predicated on a real estate transaction that I said UP FRONT that we were not willing to do. If she would have listened to me, taken better notes or cared in the least, we would have never put an offer on a home and lost appx $1000 in appraisals and inspections on a home were were never qualified for in the first place. That responsibility lays right in her lap because she did not listen to me during our first conversation. We only put a contract on a home because she said we qualified, period. To make things worse, our loan originator NEVER APOLOGIZED or took any responsibility for her mistake. In fact, she actually threatened us, that she would "hate to see you lose your $3000 deposit" by canceling our contract. When in fact, she had no idea or no standing over whether we would be refunded that money or not. It was truly disgusting and predatory. I would have walked away from this situation feeling sad but ok if she had apologized, just once. But she didn't. And now I will make sure that not only will I never use this company, but that everyone I know will hear of this experience.

My overall experience was great with Michaellynn Bacon the loan processor at NVR. She was amazing…read moreand was the perfect example of someone who takes her job seriously and customer service. She was very professional , responsive and had wonderful follow-up. If I had a question and she did not know the answer she would research the issue until she found the answer. She is a great asset to team and definitely made the mortgage and home buying process much better. If it was not for Michaelynn my experience would have been much worse. She should really teach a seminar to employees on customer service. If you give out awards I would definitely recommend her for one in recognition of her excellent customer service.

As first time home buyers, the experience of signing contracts and working through massive amounts…read moreof paperwork and confusing numbers can be extremely overwhelming. For me it certainly was. I am a numbers gal and I always want to be able to see where each figure ties to. Elizabeth Warner, our Loan Officer with NVR, went above and beyond for us every single time and I would describe her as nothing short of amazing. She has sat on numerous hour-long calls with me while I ask the same questions in different phrasing until I am certain I understand something. She is patient, extremely personable, and does not make you feel like a nuisance at all, no matter the question! She was always easily accessible and if I couldn't get a hold of her right away she was always back in touch with me on the same business day. I never thought I would be in the place to say I trust a lender, but I truly and wholeheartedly trust this woman and her word, and I know she has done right by us throughout the entire process. If you are looking for a lending team that has your back and makes you feel comfortable and heard throughout your home buying ordeal, look no further than Elizabeth! Every conversation with her has been nothing but pleasant and I am eternally grateful that she was the one to oversee our first time purchasing a home.

It's rare that I see people reviewing supermarket branches of banks. And I never thought that I'd…read moreactually review one. However, after using the branch as my main PNC for the last nine months, I need to share my experience. Most supermarket bank branches are simply meant to get people in and out, not really helping anyone. This branch is different. While not quite full service, the staff is friendly, and they really know their stuff. For two years PNC Branches had been telling my wife about how we should change an account, but it never seemed worthwhile. During a visit here though, one of the employees sat us down and went over our banking habits and explained how it would benefit us. By the end of the shopping trip, we had made the change. This might seem really small, but considering the great experiences I have had at PNC branches, for me to rave about his one means it is something special.

Just had a pretty terrible experience at this branch, something akin to bait and switch. I…read moresuspected I had a check about to post, though my "pending items" online was clear, but I went over to my local branch and made a late-night (11pm) deposit to try and make sure it was covered. the next day it showed the check had posted, my deposit showed pending, and I was charged an NSF fee. I went to this PNC branch inside Giant and spoke with a nice enough gentleman who tried to explain the whole process of why things happen, but in my mind I'm thinking, really, in this age of computers? And I spend $50 up the street the you guys know about it the minute it happens, but you can't post my deposits real-time? Anyway, he says that I should wait one day for the transactions to settle out (not sure why) and then if I come back to see him he will call customer service and help me get the fee removed. So I come back today and he writes out this report and says his manager will look at it. When I ask about him calling for me, he said that his manager was here today and she could take care of it. So two hours later I get a phone call from the manager and she says there is nothing she can do. So I visit the branch two days in a row, told twice that we could get this taken care of, and then told, nope, not going to happen. The manager than asks if I want to set up a credit line or something to avoid this in the future, and I'm thinking, I'll avoid this in the future by not banking with you. Thanks so much for stringing me along and using sad stories of antiquated banking computers not being able to process transactions as an excuse to charge me fees.

I kept my word from the review I posted about Bruce four years ago when he helped us purchase our…read morefirst home. We just closed on our second property (first investment property) yesterday and Bruce rose to the occasion once again! Whether financing a primary residence or investment property, Bruce is highly responsive, top notch, and gets the job done. In the home stretch of getting the property under contract, I pinged Bruce on July 4th weekend about a last minute change to my offer. He was probably near water, reclined in a lawn chair, sipping a cold beverage of choice. He jumped out of his chair (as I imagined it), dawned a cape, and got me what I needed to secure the property! Bruce is a super hero to me and I look forward to posting great things about him again when I acquire or refinance my next property.

Bruce is my go-to loan officer. As a Real Estate agent myself; Bruce has helped many of my past…read moreclients and they always comment on his expertise and his high-level of customer service. So it is no surprise; that I also use Bruce for my own personal lending needs. I have found that not only does he provide a high-level of service; he also has a wealth of experience and knowledge of the lending industry. His loan interest rates are very competitive with other lending institutions and their underwriting guidelines are in-line with industry norms. However; the lending process is MUCH easier than other "big banks" as Bruce follows the loan through the entire process. I highly recommend Bruce for all your lending needs.

This was the first time I've ever refinanced a mortgage and I couldn't be happier with the…read moreresults!! Terence was the ultimate professional and kept me well informed throughout the process. He made sure all my questions/concerns were answered in a timely fashion and I felt totally reassured I was making the right choice. Not only did I end up saving money on my monthly payment by getting a lower rate with a lower term loan, but he guided me through finding a huge savings on my home owners insurance as well. Terence and his team were also able to save me on my out of pocket closing costs versus the competition!! I could tell Terence was invested in getting me the best deal and 100% recommend him to anyone looking to refinance or for a new mortgage!

From the owner: At Imperium Mortgage LLC, we believe home financing should be simple, stress-free, and tailored to…read moreyou. Whether you are buying your first home, refinancing, or investing, we are here to guide you every step of the way with expert advice and personalized solutions. We provide monthly home reports with insights on interest rates, home values, and refinancing opportunities, so you always stay ahead of the market. Our instant prequalification tool makes it easy to see how much you qualify for and generate a certificate in minutes, streamlining the process so you can focus on finding the right home. Unlike big banks, we offer friendly, one-on-one support with mortgage experts who take the time to understand your goals and the local market. Plus, you can check our competitive rates anytime to ensure you are making the best financial decisions for your future. At Imperium Mortgage, we are more than just a lender—we are your long-term partner in homeownership, dedicated to making your journey as smooth and rewarding as possible. Whether you are planning for the future or ready to take the next step today, we are here to help.