The owner Todd on two different occasions bullied and disrespect his employee . In front of people he humiliated her,others heard it. This Lady is so sweet and should never be spoken to rudely. read more

They were the only tire shop in town that had my size tires and for a great price. Definitely recommended.

An absolutely wonderful experience. Every employee seemed genuinely happy to be there. They repaired my tire and never even tried to sell me a new one. From the 2 women that check you in and prepare your work order to the guys actually doing the work courtesy and pleasantry are the order of the day. I highly recommend Brother's Tire and will continue to use them. They are great. read more

I stopped in to get a tire looked at that was leaking. They repaired the stem quickly and efficiently great staff very friendly. I'm gonna use them ongoing for any tire needs. read more

BUYER BEWARE! DO NOT GO TO THIS PLACE UNLESS YOU WANT TO GET RIPPED OFF! I went against my gut and better judgment and stupidly took my car back to Brother's Tires. Never again! I had one of the same repairs done there recently that I had done there in 2021 and that repair shouldn't have gone bad that fast. The first visit... when I drove my car home after they worked on it, it sounded HORRIBLE. I mean so much worse than when I took it in. I took it back to them and the part they had put on had grinded down because it was put on incorrectly and I ended up shelling out double for them to repair their mistake. Yep, they made me pay for the same part AGAIN which doubled my repair cost! Not to mention I was there so long waiting on him to fix it and it still wasn't fixed by like 7 pm. Thankfully they let me drive a loaner - a horrible truck but at least I was able to get home and wasn't stranded. I was a complete idiot to go back this time! I was quoted $600 when I asked for a complete total so I wouldn't get ripped off again. I also asked him if they will test the repairs prior to releasing the car to me. I confirmed with him several times that $600 was the total price for everything (the repair, 2 used tires, and a NC inspection). Well the price magically jumped to over $900 when I picked up my car. Not to mention, he told me my inspection would be done by a certain day so I could renew my registration on time and it still hadn't been done when I came to pick up the car which cost me about $20 in late fees. And to make matters worse, my car still sounds awful but they said that is because I need another repair done. I had a complete diagnostics done at the dealership service center before taking it to Brothers Tires so I knew exactly what needed to be done to my car and the additional repair they said WAS NOT on there. Now, I have a new problem that I have to get fixed when I already have this high repair bill. I learned my lesson this time and I will be taking my car somewhere else. This shop is very old-fashion and disorganized in how they operate so prices are pretty much made up or created out of thin air. And there is no record of prices you're quoted other than numbers written on a piece of paper that's being passed around. I am so disappointed in myself for not listening to my gut and now I'm out hundreds of dollars. I could have had this repair done correctly (and minus the "new repair" I suddenly need) at the dealership if I knew I would be shelling out over $900. It was going to be $1200 at the dealership with warranty. The guy at Brothers Tires told me it was going to be $600 total which is the only reason I gave authorization for them to move forward with repairing my car. read more

They were super helpful ! I had a flat tire and I got a used one for $40!! I will definitely come back!

I had never had a bad experience at Brothers in my life up until a few months ago and then today I had my 2nd (and last) bad experience. Back in February I bought 4 new tires from them and also brought new rims for them to put the tires on. They then didn't have to take my old tires off the existing rims. Instead they put the new tires on the new rims I provided. When I got my itemized receipt I saw they charged me $25 for a "rim change fee." When I called prior to buying the tires and explained about the rims they gave me a price and never mentioned this. The man acted like it made their job easier, they could then skip a step. Today I went in for an inspection and I waited till the last day of the month (which is my fault for doing) and the total was $40 which seemed high. Normally I pay between $25-$30. I assumed it would be $30 because Brothers has always charged top dollar. The lady told me $40 which I began to question and a young guy came out and said I had to pay $10 extra for the window tint. I explained I had never had my windows tinted and had never been charged that in the past. My car was purchased new in 2017. He was adamant that my windows had more than factory tint which is a bald face lie! They have NOTHING but the factory tint. The $10 isn't what upset me it is the fact that every time I go there I am charged some type of fee for anything they can possibly come up with. There a well known business in this area but things like this are just wrong! I will not be returning here and I wouldn't recommend going there for any service. It's not right to overcharge customers just because you can. They knew at the time I had no choice considering it was 5:15pm on the last day of the month! I attached their Invoice & NC inspection sheet showing how they charged $10 for window tint but on the NC state form they put $0 for window tint and showed my total was $30, which that is a straight up lie! read more

Brothers Tire Sales - Brothers Tire itemized receipt for $40 cash - Tires Near Me - Kannapolis, North Carolina

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Had a flat tire that I needed repaired. They handled it well. Kind service, comfortable enough waiting area. Fair prices, kind folks. I'd go back for service. Only thing I would suggest is adding appointments for guaranteed service and then doing first come first serve on top of that. read more

I always go here for inspection, brakes, and tires. They are honest and will help you unlike other car places. They don't try to over price or up sale you. I would recommend them 100000%! read more

I love Brothers Tire! You can buy tires in lots of places but at Brothers Tire you get personal service. They make sure I get the best tires for my car and my needs at a great price and they do it all in a friendly and caring manner. They remember me and my family -even my dogs! Everyone who works there is always happy while doing a great job and that makes for satisfied and happy customers. Thank you Everyone! read more

I want to acknowledge the excellent service I received from Brothers Tire Shop. I have a vehicle which has staggered size tire sizes. I scoured the internet and tried for myself to locate the tires and not pay a fortune. After hours of frustration, I called Todd. Within 24 hours he had 2 sets of sharp matching and reputable tires come in from different cities. The job was done with attention to detail, friendly service and Todd kept to his word with the quote of the bill to the penny! I live less than a mile away from this shop and it is always booming with business when I go past. Now I know why. They are true professionals who treat their customers like family! I give them a big thumbs up! read more

Got a great deal on used tires. The staff is very friendly and they were polite when I called. I got the price quoted over the phone. They do a lot of business so go early. read more

I've been a customer for 15 years. I refuse to go anywhere else for tires, brakes, exhaust work...even inspections. These folks put the 'customer' in customer service and there are few businesses remaining with their commitment. It's always busy because no customers ever go anywhere else. Todd would lose sleep if he thought he made you spend a penny more than you should. Just a great 'throwback' business. No wonder they've been successful so long. read more

I walked into this establishment and was able to get 4 tires mounted, balanced, and a front/rear alignment in 45 minutes. The price was reasonable. The staff was polite and professional. read more

Brothers tire is one the upmost friendly and very home feeling tire/auto shop that I have ever been in. The staff is very knowledgeable and provides an excellent service with great prices.. read more

Todd and his entire team are the best. I have a travel trailer that needed 4 tires. I called Todd late Friday afternoon. Todd took the time to tell the options I had in tires and that he could have me in and out first thing Saturday. I arrived at 7:20am Saturday, they opened at 7:30 and I was leaving with four brand new tires on my travel trailer at 8:00am. These guys are rock stars. Not only was the service so incredible, the price & quality was by far the best than the other six palaces I called. Thank you to the entire crew at Brother's tire. We are now all set to go camping Labor Day weekend. read more

If you have a high performance car just keep an eye on the technicians. The technician took the liberty to drive my car on the road (I heard him driving it from within the lobby due to excessive rpms) which could be part of the reason why I was there for three hours and also left it "parked" in first gear without the parking brake on so a solid lurch would have sent me sailing in to the road. Fun aside you have to maintain some professional courtesy when it comes to other peoples vehicles. Aside from that they do good work and have been around for sometime. I doubt I will be returning to Brothers Tire. read more

I have a 2008 Honda Odyssey and the air conditioning was blowing hot in March of 2016 So I took my van to brothers. By May it was hot again so I took it back again. They service the air conditioning again and said they put dye in it to see if there could be a leak. By July it was blowing out hot air again. I was taking a trip out of town for 3 Days the first week of August. So once again I drop the van off and told them to completely fix it the right way not just to be "serviced". Are I dropped it off they called me and said it was not blowing hot and it was fine to come get it. When I went to go pick it up it was still blowing out hot air so I went right away while I was in the parking lot and got an employee ( I think he was an owner) to prove it was not working. so again I left it there. I went out of town and 4 days later they didn't have it ready. Once it was ready I was told that all they did was "service" it again instead of taking apart the whole dash to figure out what the problem actually was because they said there was no leak in coolant. So to say the least it's now January and my air conditioning is still not fixed. So I will be taking it somewhere else. read more