I've used this pharmacy since they opened. They are the best! Always friendly and willing to bend…read moreover backwards to make sure I have what I need when I need it. I'm willing to drive ten miles past100 other pharmacies just to use Chula Vista Pharmacy.

One girl has been nice to me and to be honest I liked this place, but I could see some of them…read morewhere very temperamental. I get thousands of dollars worth of meds a month so they are making bank off me. And I'm paying for a service. Which lately I'm not in the mood for attitude when I'm paying you. Soo, with that, I will be taking my thousands of dollars per month to another local business that appreciates my business. Thank you to the one girl that always was nice to me.

Updated 2026 review -…read more This CVS has been through a revamp and remodel to prevent theft. At one time or another, I've been shopping when theft had occurred and while they've tried security, it didnt seem to help with theft. They now have the expensive items or easy-to-steal or mostly stolen items locked-up. Which is great for the business, but not so much for loyal customers when you want to grab, pay and go. Today I didnt mind as there was time to get my items. I shop here occasionally as I am an ExtraCard member and get free shipping for items, I typically opt to use that benefit. They offer this for $5 a month plus you recieve $10 in extracareBucks each month! Its a win-win. In any event, I've never had a bad experience. Employees are always nice, I have not utilized the pharmacy in a few years since switching insurances but did notice that they are closed for lunch, so be mindful. Photo is quick, while some items/photo may be out of stock during promotional time, they are good about informing you. If you are coming at the end of the week, be mindful that couponers may have cleared some of the items you came shopping for! I have used ordering online and pickup in store at this location as well, and never had an issue. Since the last time I came shopping, things have been moved around. So glad they are still here and you can still find some amazing deals especially with the manufacturer coupons, CVS personalized coupons and the cash back "extraBucks" - it has definitely changed how couponing was pre-covid but still better than paying full price when compared to the inflation of everything nowadays!

This is just for the pharmacy. I needed something answered and the guy who was help me went to ask…read moresome woman named raka I don't believe this is the correct spelling but that's what it sounded like. Anyways she was not interested in helping. Her response was "I don't know call your insurance" why?!!! Do these people work w the public?!. I guess cvs doesn't care about that.

Don't go here. The pharmacy staff are incompetent and rude and lie to you making you waste time…read moreand gas money. Hope you have a nice life making 20 dollars an hour the rest of your life broke ass

Around 9am I go into the store I look at the gift cards and choose 2 different ones and place in my…read moreshopping cart. Proceed down the candy aisle back to where the laundry detergents and such are located. Over the speaker system I hear customer service to the laundry aisle. No one around but me. Really!!! Not going to steal laundry soap. I get a air freshener and proceed to leave the store. Went to the front counter no one there but shortly a lady came to help me. I was nicely dressed not being suspicious just found to be extremely rude.

I have been to many many CVS stores throughout LA & OC, but wowaaa this was the longest pharmacy…read morepick up line I've ever experienced. Granted is was around 5PM so it was a busy time but still. Staff were nice and I know they have so much to do but that line... I have no words. I was there for 45 mins. When you're not feeling well that can feel a lot longer. It is right next to an Urgent Care so it was convenient in that way. Big parking lot too. Good luck out there!

3 STARS - Meh, but I'll be back (thanks to coupons)!…read more Confession: I'm a CVS addict. Between paper and digital coupons, I keep coming back. Am I actually saving money? Debatable, but it feels like it when I see the "you saved" totals. Experience: * CVS feels like a scavenger hunt - sometimes great deals, sometime not * I never leave empty-handed, even when I plan to * Parking and entry can be tricky if you're not familiar with the area * Inside is typical CVS - not very clean or organized, a bit cramped * There's usually a checkout line; I stick to self-checkout and get out in about 10 minutes * Pharmacy seems to always have complaints and staff never seem happy. That's unfortunate. * I usually grab basics and keep it quick: snacks, drinks, household items, vitamins, self-care essentials Pros: * Coupons and rewards program * Decent prices on vitamins and essentials - love how you can also use coupons for extra savings * Self-checkout is usually quick unless it gives you a hard time. Cons: * This location had limited spaces for parking * Not the cleanest or most organized * Long checkout lines since they always seem to be short-staffed * Employees seem disengaged Final thoughts: Not the best CVS, but it gets the job done. It was stocked with my basics and I was in and out quickly. I'll be back if I'm in the area because well it's CVS. Fun fact: CVS stands for Consumer Value Stores - just discovered that today

The staff are nice and helpful. The pharmacy staff especially. Be aware that the morning pharmacist…read moregoes to lunch some time around 11-1 so if you have a medicine that requires a pharmacist, you will have to wait till they get back. The stock is lacking with a lot of empty shelves. I come here regularly.

We were so excited to get thrifty ice cream because I mean we grew up with it. We were excited that…read morethey had all the tubs full when we got there. We got served and well It was soft because i think they were new which we understand. But when we got to the car we noticed they jipped us and didnt even fill the whole cone so it was disappointing.

Absolutely the most disappointing experience at the pharmacy. I went to pick up my disabled…read morefather's meds, which I have done for almost a decade at this location. I was picking up pain meds and questioned over and over about why. I am not only an IHSS in home care giver and that is on file. But I am also his daughter who gives them ID every time. It is always the older male pharmacist who has personally filled the same meds for me over the years. Then after almost 10 minutes of questioning tells me he won't give my dad the meds again till his doctor gives him a urine drug test. Basically accusing me of taking my father's meds!!! Gross abuse of authority and down right disrespect to care givers. Never again

We came for Thrifty ice cream and the woman behind the counter told us she couldn't serve us ice…read morecream because they close at 9 ... dear reader, it was 8:30!

Every time we walk in we are always greeted by Jennifer, she always is there to help us and just…read morechat. She is extremely helpful and friendly, and we're always happy shopping here when she's here!

Cavalier attitudes, terrible pharmacy help, their app is useless, and they do not follow the…read moreprotocol of first helping people with the barcode. Plus they shorted me on expensive pills a number of times.

We stopped here to grab some items before a an hour long road trip. They had everything that we…read moreneeded. It was, however, unfortunate that the lip glosses were locked up and we could not access the makeup without having a store staff member unlock the displays. This is very disappointing and an inconvenience. I realize that this is a high crime area, but the insult to the paying customer is a bigger message received. The staff was very customer service friendly and they were very happy to be of service. The store is clean and very well organized. I loved that they have the excellent smelling Arab air freshener sprays here, see my photos, at a WONDERFUL price!

This pharmacy i give it a 2 star bc of their bad customer service ! First you call and have to be…read moretalking with a robot which gives you a few options , so you ask to speak to live agent and robot transfers you and you wait and wait for someone to respond and never happens! If i need to speak to live person is bc i live far and have to make sure everyone of my meds is ready to pick up, you can't rely on that robot bc twice it has told me my meds are ready to pickup and i go and there is nothing ready!!! I don't understand why no one can answer the phone ? Are they just lazy or what!!

Close to home, convenient, and communicative. Love my little neighborhood pharmacy!! My doctor…read morerecommended them and I'm glad she did.

This Pharmacy picked up the ball on another locally owned Pharmacy who dropped the ball on very…read moreimportant prescriptions. The Manager ordered my medication and got it in one day and the next day I was so relieved. He also is a very nice Pharmacist!!

I am a new patient at this pharmacy (Fam Pharmacy 2 480 3rh Ave.) but the staff at this pharmacy…read moreare always prompt and courteous. The pharmacy Mason is just excellent. He goes above and beyond to make sure your needs are met. Couldn't ask for a better pharmacy to use.

If I could give a negative star I would. They kept sending my grandfather medication he doesn't use…read moreknowing they are dealing with a patient with dementia. When I requested his money to be returned they declined and Rose (employee) was extremely patronizing. When I complained she showed little interest in correcting the problem and in a patronizing tone just repeated "byyyye Byyyye" then hung up. Thinking of seeking legal action out of principal alone in case they are doing this to other elderly customers. I knew they cared little about their customers since they can't even bother themselves with providing disinfectant for in pharmacy pick ups. No disinfectant during a pandemic at a place that deals with sick people is unacceptable I called and waited about 20min on hold for a supervisor only to be sent to a voicemail. Horrible service. They just don't care.