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    The Meltdown

    3.0 (1 review)
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    7 months ago

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    Fatburger & Buffalo's Express

    Fatburger & Buffalo's Express

    3.3(29 reviews)
    4.9 mi

    First off, the young hispanic girl on front counter made me laugh as I asked for the vegan burger…read moreand she said, "yeah the impossible burger made grass fed". I told her you mean plant based? She said, "yeah whatever". I said, "grass fed usually means a cow that's grass fed" so I chuckled. The face she made was like the face I make on a Monday morning starting my work after a great weekend. Anyway, the "grass fed impossible burger" was actually really good. The workers there need Red Bull to get them excited about working there or something. It's at a gas station so I guess I shouldn't complain. I'd go there again but maybe somewhere else.

    1 star. Avoid this…read moreFatburger location at the Ehrenberg Travel Center. The menu clearly shows X-Large wings (24) for $28.99, yet the register charged about $33. When I pointed out the obvious discrepancy, the manager could not even calculate or explain the difference and kept insisting the higher price was "correct." Instead of addressing the menu vs. register mismatch, the manager became defensive and raised her voice in front of customers standing behind me. She loudly said she would refund the whole order -- but when the refund went through, only the burger was refunded. This felt like blatant gaslighting. The price posted on the menu and the price charged in the register clearly do not match, and instead of acknowledging the issue, the manager tried to shut down the conversation and make it seem like the customer was wrong. Between the inaccurate pricing and the manager's extremely unprofessional behavior, this was one of the worst customer service experiences I've had. Management seriously needs to address the pricing discrepancy and train their staff on how to treat customers. And food sucks!!

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    Fatburger & Buffalo's Express - Onion rings

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    Fatburger & Buffalo's Express - Do not eat here

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    The Meltdown - fooddeliveryservices - Updated August 2026

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