Winston repaired my beloved printer promptly, skillfully, and at a very reasonable price. I feel…read morehe also gave me some good advice about repair vs. replacement. I am a raving fan.

Found this business from a Yelp search. My computer hinge came apart. Winstonn communicated well,…read morevia text & call. And was flexible with me to be able to meet at his house & drop off my laptop. The issue was the left side hinge that someone came undone. He left me know he needed to order some screws and the updated price. Once he had the hinge "fixed" he didn't like the way the laptop screen now "stuck out". So he brought a new screen/backing for my laptop. Since he was not personally happy with the way it looked, he offered to buy me a new/used latop. I never saw it with the "poked out" screen but I would have rather kept my laptop. He said he would take some time and research for laptops of my specified specs. So, I said okay. Please let me know what you find before making any purchases. A few days later he calls and tell me that he opened up my laptop, saw water damage, and now miraculousy my laptop NO LONGER WORKS. The screen does not appear - even with external monitors, just black. This was very disappointing and frustrating. Laptop worked fine before I dropped it off, with the exception of the hinge that came undone. Not sure why he didn't check everything (atleast turning it on/off) in the beginning. I even asked if he wanted the power charging cord when I dropped off the laptop. Still dont understand why he would offer a new laptop and then a few days later say my laptop doesnt work and he's not going to replace my laptop. I paid $170 for the service & to get my laptop back, that is NO LONGER works now. Ultimately, I had to purchase a new laptop. I personally would not recommend Added for owners comment : I would not drive nearly an hour back and forth and pay to get the hinge fixed on a broken laptop.. Please, let's be serious here. laptop worked perfectly fine before and when I dropped it off to you. I even sent you pics during our texting. And I offered to leave my charging cord so you could keep it charged etc. as needed. Also, I am not a "computer tech" why didn't/don't you ask questions before anyone drops equipment off to you to make sure you are not wasting yours or anyone's time? I am not being dishonest here or with my review- and I greatly don't appreciate you calling me a liar. Think my review is still fair and told you in person I was disappointed in your service. I waiting patiently for the fix, which you already ordered both parts - and then you asked me WEEKS after the purchase of parts & from when I dropped it off, you asked about water damage for which I said yes- water may have gotten into like two years ago - however it still worked fine for an almost 4 year old computer, so why would I think to mention that? Also, if there was water damage and the laptop was inoperable I would have gotten a new laptop years ago and not went to you to fix a hinge. Perhaps ask questions of customers and their equipment before you take on their project and for you to educate them, for all parties to agree or decline for you to take on their project upfront? That would be a recommendation for my honest, fair review here There is nothing more to say here, I don't generally go back and forth with people but you're trying to defame my character and I don't appreciate that. We will leave my review at this, You seem to have pretty good reviews so ppl can base their desire to use your service on those . I just didn't have a good experience. Good day

I've done business with this company for years and they are the best in the DMV area! Great prices…read moreand convenient drop off & pick up times. I brought a gaming pc that was designed by the owner, for my 14 year old son. My family's cell phones have been repaired here as well. This business is a one stop shop! The owner, Fredo is a jack of all trades! He designs graphic tees and other clothing items. I was able to get all of my questions answered in a timely fashion..

This was an easy experience! I simply texted, dropped off my laptop and picked it up a few weeks…read morelater good as new! Pricing was reasonable. Communication was easy. The requested repairs were completed perfectly.

Great service, fair prices, and a quick turn around. Cherif was the utmost professional and fixed…read moremy laptop on-site. ​

I had an issue that came up quickly that made my desktop impossible to use, and I couldn't…read moreunderstand why - I don't know much about computers but I was hoping to find someone to consult with to get a sense of what was going on. Caliph responded to my request for more information quickly and scheduled a consultation for as soon as I was available - he helped me troubleshoot what might be going on and we were able to resolve the issue quickly. He is very patient and goes step by step by step to get more information and eliminate possible issues. Highly recommended.

I called IQ Computer Services when my work email crashed. I'm a independent consultant and can't…read morework without email. Marcus came the next day and spent 3 hours fixing the issue. It wasn't inexpensive but worth it! I would use them again.

Be aware! Scammers. Zero stars I called this company for…read moreservice my computer. I was negotiating, asking for pricing. Marcus agreed 150 flat fee to repair my computer lap top. Once I arrived to drop off my computer in Glendale MD, that (btw it not business but house). The man asked me to pay a $49 deposit. After one week that my computer away for me I receive a call from them telling me they will start diagnoses my laptop and let me know the total amount. I requested to cancel the service because I received a flat amount of $150 And I requested to come by to pick up the laptop. I haven't get my computer diagnostic or any file or document show diagnostic on my computer I haven't got any paperwork. I still haven't received my $49 deposit back None of their numbers answer my calls They try to get away from here without give the deposit back. They totally scammers. Trying to rip off an up-sale costumers the bad way. Now I need to run after my bank and look after another computer services provider.

This place is a ripoff, do not visit! I had trouble…read moreupgrading the memory in my laptop. Tried several from the big stores and they didn't work, so went to Computech to see if they could help me. The same 8GB RAM costed $40 more than other stores, but I had to pay for it first and they would install it for free. Turned out the memory didn't work either, and they asked for a 15% restock fee to get my money back even though I didn't even leave the store. I didn't even get what I needed and got ripped off.

Computer was fixed but while in their custody I get a alert on my phone about someone logging into…read moremy credit karma account. This never happened to ever so I'm pretty sure I know what happened. Just FYI for anyone dropping any laptops or computers here be carful.

GOOD prices on lightly used PCs. I've bought 5-6 from them…read moreover the years. GREAT on service. Nicest person to deal with. HIGHLY recommend them.

This PC Retro is now privately owned. I have purchased 4…read moredesk tops and laptop for my home and business without any problems. My daughter took her laptop, (purchased from UMCP) in for repair and is very happy with the service done. My niece bought a desk top for her daughter from this store. HAPPY HAPPY. FIVE STARS

My laptop battery would not charge. Within a day, problem was diagnosed and solved. Very pleased.read more

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

I feel compelled to share the unfair treatment my son experienced at this computer repair shop…read morebecause customer reviews are important and help others make informed decisions. In summary, my son's laptop had a broken LCD, so he took it to this computer repair shop. After inspecting the LCD specifications to order LCD replacement, the laptop continued to display only a black screen. Before investigating LCD specification, although the display was cracked, the image was clearly visible, and it was not a black screen. However, Friendly Computer Service did not investigate the cause of the black screen and instead repeatedly assured him that everything would work properly once the new LCD was installed. Trusting their assessment, he went through multiple LCD replacements, but the problem was never resolved. Eventually, he took the laptop to another repair shop for a proper diagnosis. That shop determined that a mainboard fuse had failed. After replacing the fuse, the laptop display came back exactly as it had been originally -- with the damaged LCD visible but no black screen issue. My son then asked Friendly Computer Service to compensate him, at least partially, for the $472 he had to spend on the mainboard fuse repair. However, they denied any responsibility, repeatedly claiming that the failure was simply bad luck or the result of my son's misuse of the laptop. They neglected his concerns entirely, often responding with insulting and degrading remarks rather than addressing his request professionally. During the entire LCD repair process, my son was unable to use his laptop. When the black screen issue occurred, the shop suggested that he simply connect the laptop to an external monitor. Unfortunately, he did not own an external monitor, the laptop remained untouched. He repeatedly explained that he could not have caused the damage through misuse, because he had not used the laptop at all while the LCD was being repaired. He also repeatedly asked Friendly Computer Service to explain why they believed they were not responsible and to provide objective evidence or data supporting their position. However, they completely ignored his requests and continued to insist that they bore no responsibility. As a result, they refused to compensate him for the mainboard fuse repair, not even by a single dollar. My son unfairly lost $472. Feeling that he had been treated unjustly, he pursued legal action and obtained a court judgment confirming his right to recover the money. However, despite this legal victory, he has still been unable to collect the judgment. The shop owner appears either to have emptied the bank account that my son knew about or moved the funds elsewhere, making it extremely difficult for him to recover the money he is legally owed. I am leaving this review because I strongly feel that this business operates by concealing its own mistakes--for example, warning customers not to discuss their experiences online--while prominently promoting only the customers who leave positive reviews. As a result, I believe it is important to share my experience here.

I paid $150 for a hinge repair and a charging connector repair, itemized as $75 each. The hinge was…read morefixed. The connector was not; he made me visit the store 3 separate times, wasting my time, only to eventually claim it was a battery issue (a battery he himself had sold and installed in an earlier repair, for $250). When I asked for the $75 refund for the unfinished connector repair, he refused and instead offered to "compensate" with free future fixes for me and my friends, not an actual refund. He also advertises free diagnosis in his own Google reviews, yet I still paid for a diagnosis that led nowhere. When I politely pushed back and asked again for my refund, he got furious, called me a "greedy bastard," used profanity, and hung up on me. This is not how a customer asking for money owed to them should ever be treated. While waiting during my visits, I met other customers with the exact same complaint: repeated visits, no resolution, and eventually giving up on getting their money back. I'm considering filing a formal complaint. I expect he'll reply here claiming diagnosis is free. If you do go here, do not pay upfront and always ask for a proper itemized receipt for any work done.