My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

Best place to but computers & other electronics from. Been buying from the Rockville store for…read moreyears. started after I bought a computer for my son off Amazon. Went to Microcenter to upgrade components like, gpu, cpu, fans, etc., Told my son I wouldn't pay Microcenter to do any installations, so he learned a lot doing it him. only had to get tech support to fix one issue that could not be resloved. Was a fitment issue with a cord not properly sitting. Had also bought a laptop, with a warranty. Brought it back once & it was covered at no cost. No other store compares. prices are aways within range of competitor. Am more comfortable buying from Micro center as employee knowledge, customer service makes them stand out.

I had a pick up order. It went smoothly. They have several counters for different things. The…read moreemployees seem nice

My husband and I were so pleased to have Justin back to fix our antiquated Apple computers. We have…read moreused him in the past and remembered that he always provided us with top notch quality service. Today he fixed and solved all our computer issues dealing with complex configurations. Justin is punctual, trustworthy, patient and has a pleasant demeanor which makes him very easy to work with. We highly recommend Justin to be your go to expert for issues relating to your computer.

Justin sold me a great laptop at a very good price and has given me excellent software advice. If…read moreyou need help with your computer, data management or other problems, Justin will assist you quickly and professionally.

Plexus Computers is very knowledgable and will save you tons of money if you want a new computer…read morebuilt or even repaired. Never had a bad experience here. I love how efficiently they will make your computer operate! Go here so you don't waste time at Best Buy!

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Have been taking my computers to Jack for over 20 years, I trust no one else. He has consistently…read morebeen able to quickly diagnose a problem, fix it quicker and less expensive than anyone else I have tried. Having referred dozens of people to Jack and his company all have called to express their thanks and to rave about what an professional Jack is. Truly an exceptional computer expert repair specialist and an amazing custom build and graphics technician. His work with builds and graphics computer technology is unsurpassed by larger much more expensive firms. This is the computer shop you should go to first, always!!

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

I came in looking for a monitor Jiri (Jerry) hope I spelled his name correctly helped me. I told…read morehim the specs I needed and he asked me for what system which was a PlayStation 5. He explained a lot to me and was able to answer all the questions that I had, then showed me a few options from lowest to premium. I ended up going with a oled RoG monitor. So glad I did, I love my monitor so much it and appreciate his recommendations and expertise. The best part of the store is all the models that I was looking for online were physically in the store, so I could compare and contrast quality. Fantastic experience, I'll definitely be returning here for my future electronic needs.

I'm not exactly the most computer savvy person but our computer was displaying an error message and…read moreI had to reinstall Windows. The only way to do that was via a USB drive so I came here to get one. They have a large selection of everything computer related, including a large selection of USB drives of every capacity you can imagine. Also the cashier was very friendly. I won't be a regular here since I don't need computer related items too often but I'll come back here again if I need anything.

Always great to work with. Quality work and honest to work with. Was up front on pricing and timing.read more

My 9 year old HP Desktop was DOA with all of my tax info inside. I was told to go to Affinity if I…read morewanted it fixed right the first time. Talk about under promising and WAY over delivering, not only was it repaired in record time it was returned in better working order than when it was first purchased. I cannot praise these men enough. For computer repair no one compares