I always recommend The Micro Geek to my friends and family in the DC area, as I can count on this…read moreteam to take outstanding care of their technical needs. Courteous, efficient, professional, and an all around great guy...Mr. Azad is truly one of a kind!! I've worked with him on a number of projects, and each time he consistently comes up with solutions that get the job done correctly, on time, and under budget. As a fellow I.T. professional, I am truly proud to say I know Mr. Azad, as he continues to raise the bar of excellence for our craft!

I spilled water on my Macbook and was told by Apple it would cost $900+ to get it fixed. When I…read moretook it to Azad and his team, they very quickly and efficiently diagnosed the problem and repaired my laptop in time for me to have it for school. I was very impressed by the quality of service and the speed at which they repaired my laptop at such a low price! 10/10 recommend.

My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

I'm pretty new to Micro Center, but I find it amusing the decor reminds me of the corpse of a Fry's…read moreElectronics (rest in peace, my dudes). In terms of PC parts they're technically here, but it's not really kid in a candy store vibe for tech that I was hoping for. I've only ever done purchases, never had to get tech support so can't speak on that angle. It's a little better than buying parts on Newegg, but sometimes the variety of parts leave little room for variety. When I specific tech concerns for my rig, some of the staff kind of gave me the path of least resistance answer like "we don't do that here", not even at least trying to attempt to solve my problem or tell me where else I should go. Was hoping this would be a good spot to go if I ever did need tech support, but that doesn't seem to be the case here.

I've spent thousands of dollars consistently at this Micro Center location over the past year,…read moreprimarily on higher-end PC components. Unfortunately, my experiences have repeatedly involved inaccurate guidance from staff and a lack of follow-through when issues arise. During a workstation build, I purchased a motherboard and was told confidently that it supported four NVMe SSDs. Based on that advice, I was sold four NVMe drives at the same time. After getting home and installing everything, I discovered the fourth "slot" was actually a Wi-Fi NVMe slot, and Micro Center does not even carry an SSD compatible with it. This should have been identified at the point of sale, especially since the motherboard and SSDs were purchased together. In that same build, I was also sold a Wi-Fi PCIe card alongside an AMD motherboard, despite the box clearly stating it was not compatible with AMD platforms. Again, this was sold with confidence by staff while all components were being purchased together. I also ran into a fitment issue with an AIO cooler. I explicitly told the associate I was using a Corsair Obsidian 1000D case, and the rep looked up the case and assured me a 360mm AIO would fit. After getting everything home, I found that the case requires a 420mm AIO in the top configuration. The unit I was sold also appeared to be an older, unbranded model pulled from the back rather than a clearly current, well-documented option adding to my concern about the recommendation. More recently, I placed an in-store hold on a Bambu Lab P2S combo after confirming availability with an associate and was given a printed hold slip with a date and timestamp. The next day, while on my way to the store, I received a call saying the unit was no longer available and had been "allocated to online inventory." The paperwork I was given showed zero web orders, and I was told the people who could explain the allocation weren't available. I was then told a manager would follow up when new inventory arrived. I waited through a holiday, called again, and was told the manager was busy and would call me back. That call never came. As of today (Thursday), the store's website shows eight units in stock, yet no one ever contacted me. At that point, it's hard to avoid the conclusion that either follow-ups aren't being tracked or customer commitments aren't taken seriously. I understand that inventory sells out and mistakes happen. The issue is the pattern: incorrect technical guidance at purchase time, documented assurances that aren't honored, and repeated failures to close the loop after escalation. For a store that markets itself on knowledgeable staff and expert advice, this has been disappointing. I'm leaving this review so store leadership is aware. I want to continue shopping here, but based on repeated experiences, it's becoming difficult to trust the guidance or the follow-through.

My husband and I were so pleased to have Justin back to fix our antiquated Apple computers. We have…read moreused him in the past and remembered that he always provided us with top notch quality service. Today he fixed and solved all our computer issues dealing with complex configurations. Justin is punctual, trustworthy, patient and has a pleasant demeanor which makes him very easy to work with. We highly recommend Justin to be your go to expert for issues relating to your computer.

Justin sold me a great laptop at a very good price and has given me excellent software advice. If…read moreyou need help with your computer, data management or other problems, Justin will assist you quickly and professionally.

Plexus Computers is very knowledgable and will save you tons of money if you want a new computer…read morebuilt or even repaired. Never had a bad experience here. I love how efficiently they will make your computer operate! Go here so you don't waste time at Best Buy!

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Second time I've come here and I've always had a pleasant experience. My Mac laptop battery went…read morekaput and Alan was able to fix it and replace it within a day. I dropped it off and he kept me updated on the status, which was amazing. They do both Apple and Windows products. Def recommend a stop here!

Excellent store, best in DC area. I've been shopping here since they opened in the 90s. The manager…read moreRamesh Tandukar and the cashier Ms. M Orphear are both friendly and EFFICIENT! Thank you for getting the job done right the first time.

I'm not exactly the most computer savvy person but our computer was displaying an error message and…read moreI had to reinstall Windows. The only way to do that was via a USB drive so I came here to get one. They have a large selection of everything computer related, including a large selection of USB drives of every capacity you can imagine. Also the cashier was very friendly. I won't be a regular here since I don't need computer related items too often but I'll come back here again if I need anything.

Always great to work with. Quality work and honest to work with. Was up front on pricing and timing.read more

My 9 year old HP Desktop was DOA with all of my tax info inside. I was told to go to Affinity if I…read morewanted it fixed right the first time. Talk about under promising and WAY over delivering, not only was it repaired in record time it was returned in better working order than when it was first purchased. I cannot praise these men enough. For computer repair no one compares

Thanks Mr. Adan. So much information you searched in helping us land the perfect TV QLED. Amazing…read moreservice.

Brandon Ripple was super helpful and knowledgeable about the exact location of store products and…read morethe exact generations of items to purchase. He also brought over the products to me explaining the price differences. Was also super knowledgeable about certain differences in similar but different products as well.