Wonderful selection of flowers and greens. Fair pricing. Easy access and plenty of parking.read more

Beautiful flowers. Inexpensive. Very nice and helpful employees. Very clean and organized. Plants…read moreare well taken care of

Love to browse and see what is blooming. Also appreciate option to order ahead! The plants I…read morebrought from here 2 years ago are thriving and I've already been able to divide some and share the bounty. I am very grateful for these well priced native plants from a trusted source that has allowed me to experiment with a variety of options to see what works more rapidly than with seeds alone. Thank you to all involved.

Had a great experience here, and so did my toddler. She enjoyed the ride in the plant wagon,…read morepicking herself a blueberry plant and the golf cart ride back to the car. The native plants are beautiful and many available in different sizes. I found the missing plants from my list for the year (packera, Joe Pye weed, false indigo, serviceberry, and aster) I could have come home with so many more. The prices were good too.

If you're in the Hampden area and looking for a pet store, check them out!…read more As a cat owner, I did not specifically look through the selection so can't say much but just upon walking in most of the items looked like it was for dogs. For cats, they have a small room dedicated and they even had free samples of kibble. They also have a cute kitty named Louis walking around greeting everyone! He was such a sweetheart and I would've stayed there petting him all day if I didn't have brunch reservations. The staff were super friendly and took a moment to chat with us as we loved up with Louis. The pricing here seemed comparable to other stores.

TLDR: After years of loyal regular large orders, staff rudely dismissed my accessibility issue,…read morewere rude about me spending a lot at their store, and pushed me to stop shopping here altogether. I've been regularly shopping here for years with very large orders. This year I usually placed the orders online, but then I noticed an issue where some cans are only available to be purchased only "by the case" and not as singles, even though they actually were available as singles in the store. I politely explained the issue and started ordering through the phone to get around it. Then one day, over the phone, a cashier who I'm familiar with was extremely rude to me and told me that no one else is having that online issue. (I was shopping there for so long and didn't realize the issue until a couple of years, so I'm sure others have just been assuming things are out of stock, when in reality they are not.) I tried to explain to him what the issue was, but before I could even start he cut me off while I was speaking and said he would take my order and when we were done just hung up abruptly. I had always felt that staff were friendly before, but the unwillingness to address or even try to understand this issue and on top of that be rude to me unprompted was just so hurtful. It honestly hurts so much after being such a big supporter of them for years There is an element of ableism to this story too. As they know, the reason I only do online orders and have a friend pick them up is because I'm disabled. Their unwillingness to try to understand or address the issue I brought up is an issue of accessibility. This weighs so heavy on me. I would have been fine if they had told me they were looking in to it, and can't fix this issue right now, but just to call them. But with the rudeness on this call, the cashier made it clear that they didn't want me to make call orders. This effectively means I have to stop shopping at the store. Also, the three different cashiers I spoke to on the phone over the months I was phone ordering were aware of the website issue I brought up, so to ignore it was clearly a Howl team decision, not just a matter of one cashier being rude to me. But I did have many positive experiences here, which is why I was so loyal. Back when I used to go in person, the staff used to help me bring my order to the car and pack stuff in my car because I was not able to carry things. Everyone was so friendly to me. I also appreciated how they encouraged masking throughout the pandemic. I used to love going in to this store! I appreciated their selections and it made me happy. I would like to add that there was another uncomfortable experience I had at the store which I ignored since it wasn't that hurtful, but it's worth mentioning in this review. As I said, I place very large orders, because I have three cats that only eat wet food, and this was the only place I got their food from. One of the cashiers (different person than above) started routinely making comments to me about how much money I was spending on cat food. It wasn't just once or twice, he made these comments on the order of ten times. Then, one day my dad was in town and came into the store to pick up the order I had placed online. This cashier made comments to my dad about how much money I was spending on cat food. My dad then gave me a lot of trouble over it I just found those comments to be so inappropriate. Also they seemed to imply me spending money at their store was a bad or shameful thing. I've only ever been friendly to them! I've never been rude or to my knowledge done anything to be a bad customer. I have stopped shopping here. It doesn't really seem like I had a choice. They seem to not want my business for whatever reason. And what was once an accessible store to me is no longer. I think that hurts more than a store being inaccessible right off the bat, because I supported them heavily for so long and they knew me. So much for supporting small businesses. I never did any price comparisons before because I truly wanted to support them and not Amazon. But I found out that the cans I was ordering are cheaper elsewhere. I guess the Universe just wanted me to save some money. I hope they fix these issues. I won't be recommending Howl to anyone anymore. Thank you to Howl for all of the cat provisions throughout the years, and goodbye

Good plants and they did replace the 1 of the bunch that was dying. They have...ample…read more.. opportunity for growth in communicating with customers when schedules change.

We purchased 3 pallets of bluestone from Genes with the large pieces showing at the top of the…read morepallets. We spent over $1000. When the pallets were delivered and my husband started the project and opened up the pallets, what was inside the pallets was rubble, small, and some medium sized pieces. Not many large pieces - maybe 15 in all. When I called to speak to the owner he said he didn't know anything about what was in the pallets. He I saw the same thing he saw. My suggestion to him - let people know before purchasing. Put a sign up. We assume, as the owner of Genes, that he knows what he is selling to the buyer. Now we need to buy more bluestone, and I won't buy from him. I'll go buy from somewhere who deals in stone. I suggested he give us two pallets for free since most of our product was worthless and said - "I won't do that". Oh and lastly - one of the bigger pieces had already been cut around a 4x4 post.

If you're on the fence about visiting this small business, just go. Unlike some small businesses,…read moreMutt Mart offers reasonable prices, if not better than the big stores. We were there today because we adopted a dog from MAS Rescue and MM allows them to use their store as a meet and greet location. The owner was extremely nice!! We were able to get a dog tag printed on the spot before we left, along with some other goodies. There is also an upstairs sales floor. Parking is available behind the store if you turn on Hampnett Ave. You can either enter the store through the back or walk around the block to the front entrance (we did this due to the rain and mud). I highly recommend this pet store!

OK....this place is small! However what it lacks in size, it makes up for in customer service,…read moreand obvious support of the local rescues. This is a local neighborhood store, where the staff know a lot of the customers by first name. When was the last time THAT happened when you bought dog food. The local vibe is whata makes this place special. There is a patio area out back, and a porch out front.....just in case you want to relax a bit. Welll worth the trip!! I loved the pitty rescue support!!! Pibbles....are SOOOOO scary......lol (not).

I was looking for a specific perennial plant that I could not find anywhere locally. I ordered 5…read morefrom Putnam and they delivered them on time. The plants are in perfect condition, and each one was carefully wrapped and protected for shipping. I have ordered from other mail-order nurseries with mixed success. I was extremely happy with the quality and condition of these plants. Will definitely shop here again.

Have shopped here several times and although it is a smaller nursery, they always have interesting…read moreand healthy plants with a good number of natives at great prices! The staff is knowledgeable but don't "hover" and let you browse at your leisure.

Buyer's beware! My wife and I did a landscaping project. Hired a professional landscaper but wanted…read moreto source our own plants through a local nursery. We used this nursery not only for prices but for some very accommodating service. We ended up purchasing 30+ shrubs and trees (a good bit of money) and one of the plants died within two weeks of planting - it was the same as three others, all planted in the same place, same watering, and same sun exposure. We called to ask if we could have this one plant replaced as this clearly was a plant issue vs. a care issue (matter of fact all other plants are thriving) the manager Todd said he would not guarantee his plants, said this was a care issue, and then hung up on my wife. Unprofessional and inconsiderate. TAKE YOUR BUSINESS ELSEWHERE!!

Very nice nursery with a good selection. Every one was very nice and helpful. I would recommend…read morechecking this place out over a box store.

They are so helpful. Whenever I have an issue with anything, they make recommendations. They tell…read moreme where I can find the one item or several items I came in to buy. Also, they have a pit beef stand in front of the store on weekends.

Needed some advice about patching a hole in a masonry wall with plaster overcoat…read more The salesperson, a haggard looking young man, was brusque and not very helpful, as i'm not familiar with this type of repair. It used to be with a small independent business the sales associates were ready to make recommendations and share advice , not so here, I was left alone to look over various products with no help.