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    The Mission at Kern County

    3.9 (8 reviews)
    Open 9:00 am - 5:00 pm

    Services - The Mission at Kern County

    Homeless shelters

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    Flood Ministries

    Flood Ministries

    3.1
    (9 reviews)

    I asked flood to help me I'm on the street and I have 3 small puppies..they refused to help because…read moreI have my 3 dogs..I'm 63 yrs old and displaced..my dogs are my babies .and they have helped other people with pets..so why not me! If you ask me..this place is a joke..only choosing to help certain people ..that is favoritism.. I have congestive heart failure now and still on the street. What kind of minestries would leave a elderly woman with health issues just because she has on too many dogs..my dogs are house trained! This place is a joke..they shouldn't be able to pick and choose as they do..especially when I see other others with animals getting shelter ..what ever happened to the claim from them to not discremat I'm sorry but I see them as useless

    I live on the property on oak Street. It is the old red roof inn…read more This place is nothing but a joke. I've been here for 6 months. My next door neighbor is an alcoholic and continues to harass me, I don't feel safe in my own home. I have complained several times and nothing had happened. The other day this girl punches me in the back, do you think any thing has been done about it, no nothing. I'm 55 years old and this last is in her late 30s. Also my air conditioner hasn't been working, the seal on my toilet has broke and is leaking every where. Since the first day I moved in there has been a big leak in my bathroom it comes from the roof so they have taken my roof down 3 times now and replaced it and because they don't no where the leak is coming from. I also do not have a copy of my lease which I have asked for over and over and for some reason they will not give me my copy. I've been nothing but patient with housing authority and flood. They are some of the rudest people, they change rules on us they say one thing and then change it to another. I'm not too sure what I need to do at this point but just because I was homeless does not mean these people have the right to treat me like I'm an animal, I'm a human being that does nothing but have the most utmost respect for these people.

    Bakersfield Homeless Center

    Bakersfield Homeless Center

    2.8
    (4 reviews)

    This is my go to for donations. I prefer coming here because everything I donate goes directly to…read moresomeone in need. The staff has always been polite & helpful to me. My first visit I used to think they only needed clothing. Then when I got there I saw all kinds of household items. They feed & re-home people. One reviewer said don't bother the staff takes all the good stuff. This is not true! These are people working hard under less than pleasant circumstances to help others. The warehouse on the property is large and packed full of much needed items. I imagine it's a rather stressful & thankless job for those who work there. So here is what they need and accept Food Bedding & towels Book's & magazines Clothing & shoes Household items & furniture Hygiene items Toys Other non specific They also need labor & repair Office, medical & dental supplies The location is way out on the East side on Truxtun Ave. the drop off area is somewhat difficult to find and the parking is minimal. But I feel better that my donations directly help others.

    I called and asked about donating some things and they said they would take them. I showed up to…read moredonate them and was not made to feel I was waiting their time and as if they were doing me a favor. I told the main lady that I had called and they said to bring it in and she said ugghh that because I wasn't working. I told her if they didn't want it I would take it somewhere else. They just kept unloading it. I was not thanks or offered a receipt. So rude. I would of been better off just waiting in the parking lot at dinner time and handing out the stuff to the people that need it.

    The Open Door Network - Bakersfield

    The Open Door Network - Bakersfield

    1.8
    (5 reviews)

    We had over 15 tubs of clothing and miscellaneous household items left over from several years of…read moreyard sale. They came and picked them up gave me a donation slip. The guys were pleasant and helpful loading it into the truck and they disperse everything to their clients and other clients needing help And the homeless community.

    I was hired in accounting but let go 6/30/23. I wanted to send this review to voice some of my…read moreconcerns. I worked for the company for 19 days. During my interview I was very clear that I have not had any quickbooks or in depth accounting experience, I was upfront with that information and was still hired by Taya. During my first week of working she let me know that she fired LaDonna who had been there for 6 years and let me know that she wouldn't be surprised if LaDonna sued. Why that was told to me, I don't know but is completely unprofessional. Second, I was never given any formal training. How is that? How come I didn't receive formal training on quickbooks? Yes, there were some errors I made but who doesn't make errors especially within their first 19 days of working. Taya treated and made me feel like I was an idiot the way she spoke to me. But I enjoyed what I was doing and kept working. Other employees let me know they felt the same from Taya, so I tried to not take it personally. She let us know during a meeting that she was annoyed by Megan not returning to work. Completely unprofessional. I was told to finish reports by a deadline and that meant having to work a little later than normal. I am new on the job and want to complete my work. Then Taya writes in the paper that she told me multiple times I am not to work over time. That never happened. How can I fight that? How can I fight a "verbal" direction towards the controller of the company. She made me feel so little and worthless and it's completely unacceptable. No matter what authority you have. She may be book smart but just thinks everyone is beneath her and no people skills. What is very unfortunate is I am a very reliable and faithful employee and I did nothing wrong but was let go. I could have been moved to maybe a different department that might better suite my qualifications. For Taya to say that I'm not good enough at my position when I found discrepancies in billing reports made by others shows I know a little more then what is said about me. But to terminate someone over what Taya thinks that I should be 100% knowledgeable in accounting when I said in the interview I wasn't is so wrong. It's not my fault . She chose me for that position. I did my best to learn and to ask questions. Her response "you ask too many questions" In a new job, is any question a stupid one? I would be more concerned with a new employee not asking any questions. But, Per Taya I am not good enough. All I learned in my 19 days of working is she thinks she is better than everyone, she makes inappropriate comments about other staff members, she has no people skills or training skills. If that's how The Open Door Network wants to promote Reimagine To Be with that type of management then maybe this wasn't the best position for me. I feel everyone is equal, no one is beneath anyone and at work everyone is a team. No one deserves to come to work and feel like their boss hates them and belittles them. I told the girls daily I was scared of Taya because of how her attitude came off. It's unfortunate. She also wrote in her termination letter that I would provided with an unemployment pamphlet with my letter but she never gave me on. In her letter she stated my discrepancies yet, did not provide that pamphlet to me. I want to add that when she was terminating me that she asked for my badge back she asked me for the photograph badge I was given my first day. I let her know that I was never given one. She then sighed at me and rolled her eyes. How was that my fault? How was I to know that I was supposed to have a badge with my name and picture. She was my manager, shouldn't she have made sure I was given one? That is the type of attitude she gives. It is not nice and I would imagine it's not the type of atmosphere that a company wants people thinking of them that way.

    Bakersfield Pet Food Pantry

    Bakersfield Pet Food Pantry

    2.8
    (9 reviews)

    Very friendly and accommodating when I had a shipment of farmers dog that Sam decided not to…read morepartake of they accepted his donation without question

    I had a very unpleasant and disturbing encounter today at your agency, Pet Pantry…read more I have donated food to you when able. After being in line, I was told I could not get cat food this morning because I "added a pet 2022 to 2023". I asked the name, or type of pet, as this is NOT true. I was refused an answer. I was refused proof. I asked for a copy of my 2022 application as it should show the same cats as 2022, 2023, and today, 2024. It certainly would be stupid to risk my cat food. I was told the 2022 app was not kept at Shepherd St. and I would be called to get a copy. I doubt that. But even if a staff error was made, I was "NOT getting assistance." Why not? And, we "can do whatever we want to you, including not helping you." Why? Errors can happen, and I was told "no error is possible". Why not? As a charity, you have a duty to be honest, reputable, and give a valid reason for any punishment. It is clear your staff is 1) mistaken, 2) have a dislike of me and so ended my assistance, or 2) I made an error on my 2022 app. Elder abuse, abuse of power, and bullying are unworthy of you. Particularly, when my partner blew his brains out in our tub, stole my reserve money, and tortured me 8 hours in a closet. Soldiers get purple hearts for surviving hours of torture. 1 in 3 women are harmed by a man. Shame on you enjoying hurting me even further today. You should never cause me more pain and hardship. Recipients should be set an example of how a reputable agency is run. Transparent, fair, and reputable. You punishing me and my innocent cats was inexcusable. In this country we are permitted to face our accuser and what we did. Who said I added a cat, and what is the proof?

    The Mission at Kern County - homelessshelters - Updated July 2026

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