Bear Creek Kennels was a life saver! We needed a place to care for my 2yo loveable girl, Stella,…read morewhile my family member had appointments at the Mayo. Stella never stayed at a daycare before and I was concerned about how she would do. So I researched all over Rochester and came across Timm and Bear Creek kennel. So glad I found her a place that I felt comfortable leaving her for most of the day. It worked out great! If you are looking for a reliable place that genuinely cares for your dog - I wouldn't hesitate to recommend Timm's kennel. Stella was housed in a large indoor kennel with a few new friends when we came to pick her up. All the dogs looked happy and cared for. I especially liked the outdoor fenced area, which is another option for your dog - inside or outside, wherever they feel more comfortable. Also it was super nice of them to post up a picture of her on their facebook page.

Tim is great! We visited the Mayo Clinic for a long weekend and needed some coverage for our dogs…read moreduring an appointment. Tim was super flexible with our special-needs pups and made sure to let us know when he gave the daily meds to our epileptic guy. His caring and responsible daycare allowed us to focus on our own needs. Highly recommended!

LITERALLY THE BEST my puppy loves going here and I've never had problems at this place there really…read morenice too

Riza loves every single thing about Central Bark, and I'm posting on Yelp as well because they…read moredeserve better average # stars on here. When we got our new puppy we wanted to make sure she was well socialized and used to spending days without us in case we both end up with office jobs again (I work from home). She's routinely gotten praise and she comes home the happiest and the most tired. And also stinky, but people who leave a bad review for a stinky dog are ignoring that when a dog plays hard they're rolling in dirt, water, and spit, let alone if you've got one with a penchant for sticking their head in a "stream" (Riza). For us, when we toured the facility was very clean, and they take and post pictures daily of all the pups and even with all the dogs running around all day it's always super clean. The staff are all super friendly and seem to really love their jobs -- or at least really love the dogs so you'd never know. Central Bark is also on the ball with keeping track of vaccinations & will mention if you've got something close to expiring - an added perk for sure since it's easy to miss an email from the vet. For safety reasons, Central Bark asks that you come on as regular a schedule as possible - this keeps their play groups fairly consistent and let's the dogs develop friendships and not be constantly introducing brand new dogs to each other every single day. It also helps with your own routines at home. By doing this, we've found that Riza has made her own friends and has a few doggies that she just LOVES at daycare. It's always fun to see the regulars in the pictures with her. I love them, I think their prices are reasonable and well worth it, and I hope to let Riza come to daycare for as long as we possibly can. Attached are photos from central barks Facebook page of Riza playing in their facility

Our (2) dogs love Good Dog Camp - it is basically their Home Away From Home. One of the advantages…read moreis that our dogs also receive refresher obedience learning as well as a safe boarding experience. Would highly recommend!

The Good Dog Camp Crew is the Best!…read more Our pup Bohdi, was a handful! Puppy class and obedience training helped tremendously! He's so much better on walks, obeys and loves being off leash. The classes not only taught our pup important training skills, but us too! Highly recommend!!

I have been extremely pleased with the care my petite mini golden doodle doodle has received at…read moreVCA. Maui is always excited to go in! As I travel to other countries and bring her with us they have been exceptional in getting everything ready! Highly recommend Thank you

Love them, they've cared for 2 of my dogs. Sadly, lost my last one 6 months ago from old ageread more

Went in on a spur of the moment during date night with the hubby to ask questions about bearded…read moredragons. Jackson was amazingly helpful, answering every question and then some. Ended up running home, grabbing the kiddos, came back and bought our first Beardie and starter kit. Jackson was the best and most patient worker. I am thankful he was working so he could help us!​

went there because my usually groomer was booked. Will not go back again…read more Usually takes 1 to 1 1/2 hours to get her groomed so when I was told to come back in 3 hours I was upset. "well we have other dogs ahead of her". Then don't book grooming appointments so close together if it means my dog is going to be sitting in a kennel for 2 hours waiting for her turn. It's stressful for my dog especially when she's in a store she's not used to and not a groomer she is used to. Very upset with how they run things.

First off the staff is amazing and I love that it's a family business. The price is reasonable and…read moreincludes food. Took my 1yr old pitbull King there for 9 days. They took time and answered all our questions. Then took us on a tour of the property and explained play time and how they make sure they observe the dogs first before putting them with other dogs. As we walked the property it was clean and the play areas were well kept. There is always someone on the property with the dogs. The day we picked King up he seemed fine and relaxed and I also noticed that King's nails were trimmed. They really do look after the dogs and went above and beyond. We will definitely using them again!!!!

Worst experience ever, and we are still living it! Can you give a negative star review? Put our…read morefriendly (just ask our postal carrier) Rottweiler there for the memorial day weekend. Left three days worth of food, special brand as he has a sensitive digestive system, treats, and his arthritis medicine. We get a call Sunday evening telling us our dog growled at the young caretaker, and they would not be letting our dog out of his kennel. Luckily we were only in Wisconsin and woke up at 4:30 AM to head home. When we picked our dog up, less than one serving of food was missing, no treats or medicine was given either. Maybe he did growl from hunger? The diarrhea has not subsided, so there will be a vet bill to add to this adventure. Seems completely at odds with the positive review they got last year. Very distressing situation.

Before I get started I want to emphasize that the prices are VERY reasonable. We paid similar…read moreprices at our last facility for 8 years, which we loved, but did not get this level of care or oversight like 24/7 cameras, updates and pictures. Anyway, we just moved to Minnesota and tried P-K Pet Resort & Spa for the first time this past weekend. Since we don't know anyone here yet, we didn't have a backup plan if things went wrong--and our pets are truly our children--so their safety and happiness were our top priorities. From the moment we arrived, I was impressed. I was invited to tour the facility and was pleasantly surprised by how clean and quiet it was. At most boarding and daycare places, you hear lots of barking and commotion, but not here. Instead, there was soothing music, TVs for visual stimulation, and every dog I saw looked happy--wagging tails, relaxing on their beds, or enjoying their private patios. We've always boarded our pups together because one of them, Newt, has separation anxiety when she's not with her brother, Samson. The staff took my concerns seriously, asking about food aggression and making sure safety came first, but they also respected my knowledge of my dogs. We agreed that if there was any problem, they'd be separated. I appreciated that balance of caution and flexibility. Our dogs got cuddle time, outside play time, and their own outdoor patio space. We also loved having access to a live camera feed--Samson especially enjoyed the patio! On top of that, we received thoughtful updates letting us know the dogs were doing well, eating, and showing no aggression, so they got to stay together. They even joked, asking if we brought the right dogs since I had been so worried beforehand. Overall, P-K went above and beyond to make us (and our pups) feel comfortable. We felt reassured, supported, and most importantly, we could see how happy our dogs were. We'll definitely be coming back.

THE BEST!!! Our American Bully, Jack, has never been boarded before; but he is so friendly. He was…read morenot happy at all, didn't want to sleep on the bed, wouldn't eat for 2 days. It was heartbreaking. The staff were spectacular and they wouldn't give up. Kept giving him fresh food, talking to him. Finally broke the ice with a lick mat covered in whipped cream. They sent a picture, he had one side eye on Alex while he licked. Between the live feed, emails, and phone calls, we were able to check on his progress. What a wonderful experience. We were only going to be gone for a few days, so it was reassuring to see his progress. Once he started eating we knew everything was going to be okay. Just a great experience, much more than a business, a real service provider.

My somewhat elderly small dog has special needs, including eye ointment in both eyes twice a day,…read moreand pills every other day. I started boarding him there in early November, after the kennel where I had boarded him for 8 years hired new employees and wasn't willing to continue with the eye ointment and pills. I have been TOTALLY satisfied. Everything has been great, the people are wonderful, and my dog is happy to go there (and happy to come home).

Very nice facility with nice young people working with the pets. I boarded my dog for 21 hours. I…read moreprovided a recent vaccination report showing my dog was current on all his shots. They require a fecal analysis to insure that nasty bugs are not passed between dogs during play time. I have boarded my dog elsewhere and he has gone to doggy daycare. None have this requirement. Did I mention that they charge $27 for this test. That is on top of $35 per day rate. Total rate to board my dog for less than 24 hours was $65.00! As I was visiting Rochester and had an situation come up that required me to board my dog, I was not able to do my due diligence in examining other options. This review is simply a warning to others that their rates are unreasonable. The fecal test smells (pun intended) of an unnecessary extra cost. Consider yourselves warned.

Yesterday was our last haircut at PetSmart. If I wanted a completely shaved golden doodle, I'd do…read moreit myself at home for 3 hours for FREE.

After dropping my 11 lb poodle mix off for a grooming appointment the groomer called to tell me she…read morehad found "a few" fleas on my dog and I said it was fine to use flea shampoo for an extra $10, she also told me that the had some Matt's and there would be an additional $10 charge for de matting which I agreed to. I got a call 45 minutes later stating she could not finish the groom because he would not cooperate and was trying to bite. She told me to come pick him up and added " he doesn't look pretty". I have had this same dog groomed ever since I got him as a 6 month old pup. He has never had fleas but since I am new to this state I was willing to pay. I also knew he had some matting (NOT extensive) because he had a surgery 7 weeks ago and I could not brush him. She said I could bring him back in 3 days to see the grooming manager who would "finish" the groom. She said that she was unwilling to finish grooming him for her safety and his. I was charged an extra $30 ( which I did not agree to and which was not discussed with me nor was I informed of until the invoice was presented to me. Total charge was $148.00., (which is a full $90 more than I have historically paid ...with a tip included!) He was last groomed in May 2024. Today's date is 9/13/24. I did not agree to the extra $35 Charge and I certainly didn't leave a tip!) His groom was incomplete and the groomer said she was able to brush his teeth however when we got home I noticed that his mouth was bleeding Before I left the store I told her that 1. the additional fees were not cleared with me nor discussed with me. 2. I have never had any groomer in 5 years complain about him or return him to me unfinished. 3. That I was going to complain because I was informed of charges and she did a lousy job. I complained to the manager on the way out. I have shopped at PetSmart for over 25 years but I will NEVER go back. The manager said he would call me but I paid the entire $148 and change. 7 weeks ago the dog had sedation, abdominal surgery to remove in descended testicles and his teeth cleaned... the entire charge from a local vet was $560. Groomer was clearly not trained well, the dog is injured and the groom was incomplete. Do not bring your pets here.... Very unprofessional. Maureen Brickley