A great family owned company with polite and professional employees. Bill, Daryl, and Matt did a…read moregreat job scheduling, consulting, and cleaning. I have two younger kids and a dog so our carpets get pretty dirty. After the cleaning they looked brand new and ready for my kids to get them dirty again! When the time comes for another cleaning, you better believe I am calling Bill's Carpet and Upholstery.

Although we have not decided who will do our job, Daryl came out to do measurements and give a…read morequote. He is very professional and down to earth.

I was looking for basic carpet in my basement and a quick time frame. Victor came to give me an…read moreestimate within 30 minutes of my call and my install was done the next day! I was super pleased. The price was good and I ended up with a better quality carpet than what was offered by Home Depot for a much higher price and much longer wait time. Victor kept in good communication with me along the way. My service was fantastic!

I work as a personal assistant, my boss requested for her basement to have carpet installed & reach…read moreout to Victor. Once I called, Victor responded immediately with details of project needed to be completed. His pricing was extraordinary compared to most well know companies. They've completed the project within the same week as well which was even more outstanding going above and beyond.

Beautiful store and huge flooring selection. Only go if you have a huge job. You must go there…read morefirst to get a quote; will not come to your home until you meet with them at the store. It appeared that they are not really interested in your business if you have a small project. Customer service needs improvement but it is probably better if you have a huge job.

I had used Marshall for my duplex I have. He is very reliable and keeps you up to date with the…read moreproject. He had helped me with the flooring I needed. He is very friendly and knows what he is doing. Which is rare now a days

I have used Dennis floor Sanding on four houses I have owned in Kent OH. I would allow no one else…read moreto work on my classic wood floors. He is easy to work with and is accommodating to your requirements. By all means use him over his competitors. He refinished floors in three old houses in Kent and installed new hardwood floors to replace carpeting in the latest house I owned. He is the best there is in the norther Ohio area. Use him.

They did a fabulous job at restoring our original hardwood floors, that were over 50 years old! I…read morehad marks that I thought would never come out! But Dave took care of it! I still can't believe the difference it made in our home! Dave and and his crew know what they are doing!

Got my windows and roof done with Weatherseal/ everything went great from the measure to the…read moreinstall! Better price than other companies I have looked at and has a lifetime warranty, Will hopefully be getting siding this year!

I was trying to find siding that was not available anywhere... I tried ALL possible harware stores,…read morewith no luck... alas, Weatherseal had just the right amount I needed in the correct colour and profile! Not only I got lucky with that, they also had the right size window I needed for my remodeling project. They priced all so well that I was able to get all I needed without going bancrupt. Awesome customer service with very nice people! Will definitely do more business with Weatherseal!

Firstly, the floors look great. No complaints about the actual job. However, two months after the…read morejob was completed I'm still cleaning up after them. It seems like every other day I find another piece of tape, more dust, or cigarette butts. They did a great job on the floor and that's what really matters but after they left I spent HOURS wiping walls, countertops, molding, windows; seriously, hours. The mess of dust that was left in one of the bathrooms was ridiculous, it was literally caked to the countertops. I spoke to others who've had their floors refinished and none of them reported any significant amount of cleaning. If they had cleaned up after themselves as well as they had serviced the floors then I would absolutely recommend them. However, I cannot with the amount of time that I had to spend cleaning up after the job. Update: I keep finding unpleasant surprises from these guys. Just came across some brush spray marks from the floor stain behind one of the doors.

With only two weeks left before moving in to our new home, we contacted The Hardwood Floor Guys…read more hoping they could squeeze us in. We left a message with little hope of a return call since we had been experiencing poor service from every other service provider with whom we had been dealing. Within an hour, Jon called us back and gave us some options for our floors as well as an estimate based on our measurements and description of the condition of the floors. We then set up an appointment for the NEXT DAY for Jon to take a look. He was on time and professional referencing both myself and my boyfriend who wasn't able to be there by name. He was informative and attentive, taking measurements, and answering all of my questions with patience. He provided a verbal estimate and then emailed it to me later that day. After receiving the emailed estimate, I called him to confirm when he would be able to start and he was able to begin the very next day. He told me the job would take 2 days and it did. Jon and his partner Chris were on time and provided prompt and clear communication during our 2 day project. As someone who works in the service industry, I am very critical of the service I receive. I would highly recommend Jon and The Hardwood Floor Guys for your flooring needs. They were prompt, attentive, understanding, patient, and honest. Thanks again, Guys, for a job well done!! We are very happy with the results!!

We owned an eight family apartment building in Cleveland Heights. Our roof was leaking and we…read morecontacted All-Star Roofing to replaces the roof. We met with Kirk and sign a contract with an agreed amount. There were already two layers of shingles which had to be removed. Unknowing to us the first layer was cemented to the roof. Removing the cemented shingles was a difficult task which too a lot of time. I was sure the Kirk would have asked for more money to do the extra work, but, he did not. For him, a contract is a contract. I had no problem with the roof since the installation. All-Star Roofing and Kirk will not disappoint you. They are very professional I will not hesitate to refer All-Star to my friends and families. Sookram and Savitri P.

If you are in need of roofing repairs or installation, please give All-Star your first choice. It…read morewas such a pleasure working with Diane and Kirk to get my new roof installed the day after Christmas and not the best weather. The pricing was fair and the follow up excellent!

I couldn't be happier than I was with the home cleaning I got from R & D's Always Cleaning. Desha…read morecalled me right back, fit me quickly into her schedule (which includes checking personally on jobs done by her other people) and arrived promptly. She was friendly, personable and professional; after politely asking where I would like her to start, she mapped out a plan & proceeded with remarkable energy, efficiency & focus. She organized as she cleaned, with a fantastic devotion to detail. I was left with a super clean house that will be easy to maintain, which was exactly what I wanted AND it was an amazingly pleasant experience! I have already recommended her service to everyone I know & I hope this Yelp review helps other people discover this treasure!

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.