Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

I used AirGuard for my home and my mother's home. I recommend them to my friends. They address the…read moreproblem quickly and thoroughly. And, they are connected to great services if you need something done after the mold has been removed. Great compan.

Gil and his team were very professional and did an excellent job. I was in a jam and they went out…read morethe next day to take care of it. They were very thorough and my tenant was very pleased. When a mold situation comes up, it naturally creates a lot of concern. Airguard explained the process, put everyone's mind at ease, and resolved the whole situation unbelievably fast. I was very impressed and would definitely recommend their services to anyone in need.

I am a first-time homebuyer and Scott came highly recommended from close friends. I was able to…read moreschedule an inspection next day, and Scott was very responsive to my calls & texts with questions prior to the inspection. He is very knowledgeable of different aspects of a home, especially the nearly 100 year old home I am purchasing. He relieved so much stress by explaining things clearly and respectfully and had a great sense of humor throughout our walkthrough of the home! He was able to get me a very thorough inspection report within a few hours which was very helpful given my contingency timeframe. Lastly, make sure you sign up for the free HomeBinder that is offered - comes with reminders of home maintenance and other helpful tips and reminders. I would absolutely recommend Scott to anyone, and plan to keep him in mind for future home needs!

Scott did a very good job inspecting the property I was interested in. I would recommend him to…read morefriends and will call him again for any future home inspection needs.

After checking reviews and talking with friends who were recent home buyers I decided to use Win…read morefor my home inspection. While I do think Brian caught a lot of things, was very helpful explaining things there, and took a lot of pictures and videos - he missed a few big things. My first day with the keys I realized the kitchen counter was not at all attached to the kitchen counter and there was a leak in the pipes underneath the kitchen sink. After living there for two days the handle to the shower faucet broke off completely - this might not have been something he could've caught but I feel like as an inspector you would typically have a better eye than the average person for things like that. Although I did think that Brian was good at explaining everything, I was just a bit disappointed to find these things immediately.

I had a great experience with WIN Home Inspection from start to finish. Brian was punctual,…read moreprofessional, and incredibly thorough. He took the time to carefully evaluate every aspect of the property and explained his findings in a clear, easy-to-understand way. I received the detailed report that same night, which was well-organized, included photos, and clearly outlined both strengths of the home and any minor areas to keep an eye on. I felt confident understanding the condition of my new home. I believe WIN is trustworthy home inspection company, and they made a stressful process feel smooth and reassuring.

Justin was a great to work with! He was thorough in his explanation of the several projects he's…read morecompleted for me. His knowledge in every aspect of buying, selling, upgrading, and maintaining properties has been priceless!

From the owner: Hi, I'm Justin, the founder and lead inspector at Cuyahoga Valley Inspections. As a Certfied…read moreProfessional Inspector (CPI) and a seasoned real estate investor, I bring a unique perspective to every home inspection. With over 20 years of experience in the construction, inspection, and real estate industries, I've made it my mission to help homeowners and buyers make confident, well-informed decisions about their investments. My dual expertise allows me to not only identify potential issues in a property but also understand the long-term value and investment potential of a home. Whether you're a first-time buyer, a seasoned homeowner, or a fellow investor, I provide thorough, honest, and easy-to-understand inspections that empower you to protect your investment and ensure your home is safe and sound. At Cuyahoga Valley Inspections, I believe in building trust through transparency and professionalism. My goal is to give you the clarity and confidence you need to move forward with your real estate decisions. When I'm not inspecting homes or working on real estate projects, you can find me exploring the Metroparks and National Park with my Son and my Partner Jessica, or tackling DIY home improvement projects. I'm proud to serve the Northeast Ohio community and look forward to helping you with all your home inspection needs. Let's work together to make your home journey a confident and successful one!

Adam is a great communicator, offers affordable solutions, and was very easy to work with. He…read moreverified our new Radon issues introduced by purchasing a new high efficiency furnace and fixed the issue for us with a new radon remediation unit.

We purchased our home in 2021, and the radon test at time of purchase was 3.7pCi/L. We decided to…read morere-test in September 2025, and the result was 6.4pCi/L. It is recommended to install a radon mitigation system for values that exceed 4.0pCi/L. After receiving 5 estimates (some from vendors that didn't want to visit our home), we settled on Genesis Radon. Adam came out, inspected our basement and walked the perimeter of our home. He has 18+ years of experience, is an Ohio licensed radon specialist and contractor. He is a member of various industry groups, and is Better Business Bureau "A+" Accredited. And this is important because as I researched other radon mitigation bids, some had BBB complaints. Genesis Radon had no complaints. He also offers multiple warranties: Lifetime effectiveness warranty means your values will always be at or below 3.9pCi/L; a 30-year workmanship warranty, and a 5-year manufacturer's warranty on the mitigation fan. After installing our system, Adam set up his radon testing equipment and ran a test for 3 days. The result? We are UNDER 1.0pCi/L. Based on his expertise, quality of work and our results, we HIGHLY RECOMMEND Genesis Radon for your mitigation needs!

Bait and switch company. They refused to do the cleaning service and refused to refund the $500…read moredeposit. Do not use this company. They will steal your money.