The parking garage gate hasn't worked for the majority of the time that we have lived here. My car was broken into parked in the garage. The office did not offer to review the cameras or any help, other than saying "even if our gate was working, these things happen" read more

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My move in was pretty easy! I have been at the Monarch for a little over a week and so far everything has exceeded expectations. I recently moved here for work and was unable to drive down to Ft Worth to view my unit prior to signing but the unit was just as nice as described. Special s/o to Jasmine who was super communicative and helpful throughout the move in process even going as far as to bring in some of my Amazon packages before I moved in. Very happy with the unit, amenities, and staff here at The Monarch. They're are readily available to assess and address any concerns that their residents may have. With so many new changes with moving into a new city, I am so glad that my place of living is one where I know there's management I can count on. I am so sad that my contract only allows for me to be in the area for a year, as I know I will definitely be sad to have to move away a year after staying here! read more

The Monarch - Move in day! (A4 Corner Unit) - Apartments Near Me - Fort Worth, Texas

Living at the Monarch has been a positive experience. Jasmine is the best -- incredibly thoughtful and personable (she recently gave me enough leftover pizza to keep me fed for a week). Alexandra, Sky, and Tarek have likewise been very helpful. Great facilities and location to downtown. Highly recommend! read more

Moving into my first apartment was a breeze thanks to Jasmine at the front desk. She was incredibly helpful and communicative every step of the way. She made sure everything was squared away before I arrived, and the whole process was smooth and stress-free. Couldn't have asked for a better experience! Thank you so much Jasmine!! read more

I have lived here at the Monarch for 1 year and 4 months. So far i've had much more negatives than positives. To start off the first floor hallway near the trash has a roach infestation and they're in all the apartments, they keep saying they're taking care of it but it's never been fixed. Next, the gates are constantly broken and anyone can enter the gates and we don't have any security on the premises. To add to this 4 cars were broken into and I had all the rims and tires stolen off of my car a few months ago while parked in the secured basement. This was after the gate was left open for 1 1/2 weeks after the freeze and the office failed to close it, they also have a camera in front of the gate but couldn't retrieve the footage because the cameras have been broken for some time yet they still failed to help law enforcement by providing footage and they even raised my rent when renewed a month later and haven't increased security. After all this my car got hit by a truck in the garage while I was out of town and again they can't find the footage to hold said person accountable for their actions. There is much more to add to this. read more

Latoya in leasing is fantastic! She answered all my crazy questions (sometimes twice) with patience and kindness. She helped to make my move to Fort Worth and the Monarch Medical Apartments the best it could be. Thank you Latoya for welcoming me "home"! read more

I love my apartment. I love the location. I loved the management team from time to time but it's like a revolving door. They're never able to keep anyone more than a few months. The new ownership does not maintain the property and that's really sad because it once was a beautiful property, and now it's rundown and it's really sad because the actual management can't really do anything about it because they're not giving any money to maintain the property. You can call and leave a message for Stephanie but she will never call you unless you leave a bad review and then she'll try to get in touch with you. I've left her so many messages that it's pointless. It gets frustrating when you don't get a callback ever. So I'm gonna leave another bad review in hopes that Stephanie will see it and Stephanie will respond. They have had broken lights and exposed wiring in the dog park for at least two years. I know it's not gonna be fixed so we just kind of live with it. Like I say, the apartments could be great, and the location is great. When I moved in the management literally walked the property twice a day and anything that needs to be fixed the manager took care of it and got it fixed. But that was under different ownership, and that ownership cared about the property and wanted to maintain their investment. either the current ownership doesn't have money to invest in the property or they don't really care if it is maintained to a certain level. I really don't want to leave my apartment because it's really nice but if it keeps going downhill, I guess you don't really have a choice. read more

If you're looking for a luxury apartment with an amazing staff...rent here!!! The entire staff was by far the Best we had come in contact with after completing our apartment search of at least (10) communities in the city. Highly recommend!!!! read more

I have lived at this complex for almost 5 years. I am a good tenant and have always paid my rent on time. When I first moved in, this was a great place to live with a great management team. They were very kind, helpful and efficient and any maintenance concerns were addressed right away. I had to contact emergency maintenance one time due to my smoke detector battery going dead and beeping in the middle of the night and my ceilings were too high to reach with a normal ladder. I called and left a message and my call was returned within 15 minutes and the maintenance technician was there within 30 minutes to repair the issue. Within the last year or so, new management has taken over and everything about this complex has gone downhill. The halls are dirty, there is mismatched and chipped paint all over the halls. The elevator goes out on a regular basis. The halls smell like marijuana every day. Packages are regularly stolen from tenants' doorsteps. When I reported this issue, the solution provided to me was to get a ring doorbell camera. Upon reviewing my lease, we are not even allowed to have ring doorbell cameras without written permission. I have had issues with roaches for the last year. I woke up one Wednesday morning with roaches on the walls and ceiling of my apartment. I went to the office and asked them to have pest control come address the issue since there is a pest control fee included in my monthly rent payment and was told they were "just water bugs" and would have to wait until Monday for pest control to spray on their scheduled day. I was not even able to pay a company to come spray the apartment at my own expense because the staff said they have a contract with a specific company. I continue to have issues with roaches to this day. My AC unit has not been cooling properly since the beginning of September when it was 100+ degrees outside. I have submitted 8 maintenance requests, the first few of which a maintenance tech came to my unit, turned the thermostat down to 50 and told me "everything is fine." During my handful of in person office visits, I have been told maintenance is not on the property which is odd since I am paying for maintenance services in my rent. My roof unit was supposedly replaced a couple of weeks ago but still was not working. I have gone to the office in person countless times and made 10+ calls to the office, the majority of which have gone unanswered. When they have been answered and I have asked to be called back with updates, my calls have never once been returned. When my AC went out completely last Sunday, I called the emergency maintenance line twice and left messages due to the temperature outside being 85+ degrees at the time and never received a call back. I showed up the next morning at the office when it opened and was told the maintenance technician would be purchasing a coil for my unit and would be fixing it that day. I came home from work to a window unit, no repair done to my AC and no call from management with any update on the issue. I called the following day to ask for an update and was told they would speak with maintenance and call me back. I called again 5 hours later with no answer and left a message. I never received a call back. The following day, I woke up to maintenance knocking on my door at 9 am to fix the AC unit. After 2 hours, I asked how much longer and he informed me it would take 3 hours total. He informed me he had relayed this information to management and asked them to let me know he would be there at 9 for repairs and to let me know the amount of time the repair would take but I had never received a call from them. I had to pack a bag and go to my parents' house to shower since I only have one bathroom in my apartment. The repair ended up taking 9 hours. When the maintenance tech was finished he apologized for how long it took and said "I didn't know it would be that hard or that high in the ceiling." I had been told by management that this maintenance tech was HVAC certified but this information indicated to me that he had never fixed an AC unit within the complex. A few hours after he left, the AC unit began to leak consistently. I submitted another maintenance request yesterday evening for the leak. I called this morning to see if the office would let maintenance know about the leak to which they responded "he is working on work orders today and will see your work order at some point." There is a complete lack of communication, respect or accountability to tenants of this complex. The staff is rude, disrespectful, inefficient and seemingly unbothered by legitimate concerns expressed by tenants. My rent has continued to increase to prices more than the offers made to potential new tenants as listed on the website despite many units being vacant. My resident services fee has also increased. I have no idea where this money is going since it is clearly not going towards the upkeep of my unit or the complex. read more

This is my second apartment ever and after a terrible experience at my old apartment this has been a breath of fresh air! Staff is so amazing and sweet, residents are even super sweet! Classy is the person who helped me with everything and is just super sweet! The whole process was easy! I have lived here for 3 days now and it's been really nice so far! I'm very excited to see how this goes! read more

The very LAST place you should consider living in Fort Worth, my air conditioner has broken over 6 times in less than two months, leaving my apartment to reach temperatures of almost 90 degrees. Their emergency maintenance is a LIE and does not exist, they are clearly not considered about the well-being of their tenants. Everytime I have called, no one has ever showed up or called me back. I had to suffer through the night until the next morning, how is this acceptable when I am paying you every month? Do NOT sign a lease here unless you have no other options. Update: An apartment that strives for anything will make real attempts in addressing resident concerns. It is very insulting to me that your staff member, Classy, would ask me multiple times if I am the one who turned off my AC. Why would I ever turn off my AC in 100+ degree temperatures? The apartment management took no responsibility for their actions and negligence in putting my health and safety at risk. The building manager, Rudy, and maintenance man, Sergio, had the gall to back and forth with me about the issue without even a mere apology. Who else is to blame for several complaints over weeks at a time on an AC that is not working? During a summer of historic high temperatures....living here has been my worst nightmare read more