It's gonna be hard to write this review without sounding like a paid endorsement…read more This man simply meets all expectations without disappointment. I've personal done 2 mortgages with Boris and both times he went above and beyond. He is extremely knowledgeable in his craft and is able to relay that information in layman's terms. There were several instances in the home buying process where he was able to step out of his area of expertise and provide his valuable insight. One such instance saved me 600 dollars. Overall, I will be looking for this man as long as he's in business.

I just bought my first home and used Boris as my lender. He was extremely helpful and very…read moreavailable at all times of the day. Whenever I had questions, I would text and he would immediately call me to explain in detail. He is extremely knowledgeable in all loans especially the VA loans. I highly recommend Boris for his services.

Anyone with negative comments is probably just bitter that they can't get a loan, despite extremely…read morefair standards and ethical practice. Key Mortgage Group works with their clients to make sure they can help as many people as possible.

Jack Merwin is the man when it comes to the real estate business. He's been open since 1993 and…read moreknows how to get you into the home you want. I always appreciate his kind-heartedness and sense of humor. The man knows every Seinfeld line in the book. You can trust him to get you where you want to be.

I've been both a customer and an employee, so I hope my review will provide a different perspective…read moreof the company. The McKays (and team) are fantastic. My family has worked with the McKays on two purchases thus far, and we plan to continue working with them more moving forward. They were a major reason our offers were accepted in both cases. They took the time to reach out to the listing agent to communicate why we would qualify and close on time. Their knowledge in addition to their ability to communicate it is evident to all parties involved throughout the mortgage process. The McKays success all starts with the fact they are simply good people who work effectively. The McKay team is always focused on serving those around them in the best way. I was privy to many conversations where they decided to go out of their way to do what was right for the customer without expectation of anything in return. They celebrate each new year of business by rounding up all their friends and clients to go volunteer at a local charity, followed by an after party. They offer up their time and energy locally in numerous organizations. Before you work with any other lender, see if they have nearly as strong and long lasting ties as the Mckays do to other local businesses. All of this is in addition to the fact they know the mortgage industry and all its intricate guidelines like the back of their hands; they've been in the industry for decades. Lastly, they're simply a fun group to spend time with. Hopefully I'll see you at their next event after you've worked with them!

Worked with Brendan, Tina and Matt on both my purchase and a refi over the past year. Simply the…read morebest mortgage team in the DMV area. They are amazingly communicative, timely and fun to work with. After my purchase, Brendan kept tabs on rates for me and reached out when the needle had moved in my direction. I ended up dropping my payment by $400+ within 1/2 year of purchasing my condo in DC. They made the process painless and made sure I understood what was going on every step of the process. I'm a real estate investor, so I deal with a lot of financing teams. They get the job done at a great rate and go above and beyond to make sure your buying experience is as stress-free as possible.

We recently took advantage of the low interest rates to refinance our home loan. With so many…read morechoices available on the inter web, it can be over whelming to choose a lender, let alone the inundation of emails and text messages from unknown loan officers who can be located in any corner of the world. For us, it was important to have a consistent, responsive loan officer who understood our needs and our market, that is why we called Chris Sittig. We have turned to Chris for our lending needs in the past and once again did a great job. He is always professional in presenting the lending options to meet our needs. He is always available to answer our questions directly by phone, text or email and he is willing to rerun the numbers based on our evolving needs and changing markets. Chris was a great communicator throughout the process, which is not the experience we had with seeking assistance from the online lenders who promised low rates. In fact, the loan rate we received from First Home Mortgage was lower than the two online lenders we consulted. There is no doubt, the lending process is becoming commoditized, but relationships can not. In our experiences, when you are making one of the biggest purchases of your life or refinancing, you need a consistent, available and trusted partner and Chris exceeds those expectations.

I do not recommend this mortgage company. I financed with them and though I choose a 30 yr fixed…read morerate they have found a reason to increase my mortgage EVERY year since. I've purchased three homes and this is the ONLY one whose EVER had a yearly increase. I can't wait to refinance!!

If it weren't for Bill, who founded Community Ladders, my family would still be drowning in debt…read more He helped us refinance our house and still keep lots of equity. It's not an overstatement that he saved our lives. I can't recommend him highly enough. He's honest, tenacious and accommodating, taking my phone calls anytime of the day. He was very encouraging, which helped us immensely. We were able to get the refi done in a matter of a couple of weeks. To put it in perspective, we tried to refinance with Washington Home Mortgage about a year ago and it was the most horrible experience we've ever had. The process lasted over four months, the mortgage officer was rude, constantly complaining about how long his commute is (uh, not our problem??). He once YELLED at me over the phone. His boss, Diego Calderon, who is the president of WASHINGTON HOME MORTGAGE, was impossible to get a hold of. The paperwork was endless and the lender was miserable and in the end, we walked away when we discovered over $18,000 in hidden fees. There are a lot of nasty people out there. Bill's one of the good ones. I can't recommend Community Ladders highly enough. If I could give a million stars, I would.

I'm not even technically a Community Ladders client yet, but Bill has helped me more than all of…read morethe people who actually stood to make money off of me combined. I recommend them wholeheartedly. I'm in the daunting process of trying to buy my first house, and my personal finances were a hot mess. A friend from the dog park referred me to Bill when my first deal started to go pear-shaped. I was blown away by how much time and energy Bill devoted to advising me, running different scenarios, researching, and generally talking me off a few different ledges. Everyone else in the process was just yes-ing me to death -- my agent, the various mortgage brokers -- but Bill gave me the much-needed dose of reality. I ended up killing that deal (oh, and p.s. Bill was right: he worried that my contract price was too high, and the house immediately sold for $30K less than my contract price). In the meantime, and thanks to Bill's advice, I've worked on reducing my expenses and fixing a lot of Bad on my credit report. I'm in a much, much better financial position now, just a month and a half later, and just about ready to try that whole homebuying thing again. Thanks, Bill! Oh, and the only reason I'm not yet a Community Ladders client is that they have a waiting list. They're that good. So you should sign up now -- but I'm first!

I wish I found Jenny and the team sooner! Jenny and Linh were a large part in making my purchase…read moresuccessful. I had to make a competitive offer on a condo in DC and was able to tell the seller that I could close by the end of the month. From the time of a ratified contract to settlement, it only took the team 7 business days. This is unheard of by any lender in the business, especially for a condo which requires condo docs. Not only that, I got a very competitive rate from George Mason and I can say that after 2 previous purchases and 1 refi, this is the best lending experience one could ask for. Thank you!!!

Jenny is amazing...getting a mortgage is typically the least fun part of buying a home. Jenny made…read morethe process simple and painless. Thanks again for everything!

HIGHLY RECOMMEND! Absolutely fantastic service, experienced professionals, extremely knowledgeable…read moreand great to work with. Rob and his team have been helping me for the last several years on financing, refinancing, and have also helped my clients. They are bar none, and get things done quick. They have competitive rates and make things so smooth and stress free. I can't recommend Rob and his team more - do yourself a favor and give them a try. You will not regret it. Thank you Rob and team for everything!!

This is my 2nd time refinancing with them. Excellent Customer Service. You can shop their rate…read moreusing their website ivydirect.com and submit the application. Everything is easy and transparent. This time I worked Edwin and he was really helpful, always answering phone and very customer focused. I really appreciate Ivy Direct (and Edwin) for making my refinance process the easiest ever.

Hi Luke, I saw your comment below. I really appreciated your reply. I lost my account ID, cannot…read morelogin as ABC M. I am the abc M (below), and I am the one who gave you one star comment below. The original reason I gave one star was that, I applied the loan from your company, and before located the rate, I called and asked Jade about the interest rate: "whether the interest rate will increase or decrease, since you are a professional agent?" She told me that:"the interest rate will sure increase quickly according to the market." I then locked my interest rate immidiately as 4.00% (2019, Jan or Feb? cannot remember clearly); after that, 1-2 days later, the interest rate kept decreasing. I was so angry at that time about the wrong information the agent provided me. At that time, I hate them so much. So I gave you one star at that time. Today, I saw Luke's comment. I thought that we must have some misunderstandings. I texted Luke, to my surprise, Luke called me immediately. We talked a very long time, and Luke was a very patient gentleman, he explained everything to me in details, which made me realize that I did misunderstand them. And I really appreciated Luke's attitude to clients and customers, and the way they were solving problems. I feel that Luke is really reliable. Generally speaking, the service was good and of high quality. I called you several times, and you replied quickly and efficiently. The loan application process moved smoothly. Miss Guo is not the agent to discuss with clients, but she is underwriter. She treated me as friend so freely shared her opinions with me. I should not give her bad comment. Now the misunderstandings were completely solved, and I really appreciated their working attitude. Today I completely changed my mind. Luke and Miss Guo are very professional, reliable. I give them 100% scores, five star. I withdraw my previous comment, and apologize to them for misunderstanding them. I strongly recommend Luke for business. If you have anything confused and would like to know, my email address is zeh.sun@gmail.com;