Called for last minute appointment openings and they got me in within the hour, nice staff and…read morewilling to do the design and any small changes I asked for

Best. Nail. Salon. In. Victoria…read more Cody (the owner) and Nathan are WONDERFUL. Every visit I've had, they do their best to make you feel welcome and relaxed. They genuinely care about their clients and are hilarious to talk to, which is something I really enjoy when I'm getting my nails done. I have never ever been disappointed by the service here, and they do such a great job with your nails. My friend came in once and got her nails done by a trainee and didn't like her nails, so Cody had her come in and re-did her nails for free, which I thought was awesome of him! They are always getting new colours in to add to their impressive selection, which is exciting because every time I visit there are always new colours to pick from. Also, let me rave about their massage chairs for a second because boy, are they comfy! I've almost fallen asleep in them a couple times while getting pedicures. Since it is located in a small plaza there is a lot of parking around. I'm sad I don't live on the island anymore because it's been hard to find a nail salon that I enjoy as much as C&H! You can expect I'll always give them a visit when I'm in town visiting.

My acrylic nail fill was fine, I was asked to pay $10 extra because of the length, not all places…read morecharge extra but the girl did reduce it to $5 more when I remarked about that. They also don't push back your cuticles, which I guess some places don't? I have never come across that. My big issue is the lack of sanitation. Not a single tool or nail file is sanitized between clients. They all sit in the same stand that is used from client to client. The nail files are not even given a simple spray! The techs still sit behind the useless glass partitions and wear useless masks but they don't sanitize a single thing for their clients! I won't be returning as sanitizing tools is an simple and necessary part of running a nail salon.

I went there to get eyelash extensions, but was extremely disappointed with the cleanliness and…read morelack of communication and miscommunication. When I was told my procedure was completed, I already noticed that there were spaces that required more lashes. Through difficulty with communication, I was told to come back next week (not 2 weeks) and she would fix it. Since then, a third of the lashes had fallen off. I phoned them today (1 week later) and was informed by the male attendant that I would be charged the full refill fee, even though it has only been 1 week, I reminded him twice that the employee said she would fill in the spaces this week as she too noticed them last week when the procedure was completed. He then stated that I could wait the standard 2 weeks and then pay the same refill price. Extremely disappointed with the lack of basic customer satisfaction service. As much as I like to support local community businesses, I will not be going back nor do I recommend this business. Of note, the other review is correct that the prices are different from the posting and when questioned, again, communication is not clear or transparent.

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

I called yesterday for an apt for 3 pedicures and 2 full sets (5 ppl total). We were sat and waited…read morefor a pretty short period of time before getting our nails done, in which we were given snacks and drinks. The service was outstanding in so many ways! Nails turned out amazing and I was really impressed with Bella's cuticle removal! (Photo taken 1 day late). Tanner even went out to get one of our girls a birthday cake. This is the place to go if you want to plan a girls party! We were blown away by the hospitality. thank you Bella and tanner and the rest of the crew.

From the owner: Attention all nail enthusiasts!…read more From August 11 to September 11, 2023 We are excited to announce a special promotion at our nail salon. For a limited time, we are offering a fantastic 20% discount on all nail services! This discount is applicable to all nail services on our menu, including nail extensions, nail art, and more. Hurry, this offer won't last forever! We can't wait to see you and give you the stunning nails you deserve. Warm regards, Popular Nails By Bella

Made an appointment for a couple of pedicures while in town. Clean, very comfy pedicure chairs, and…read moresuper friendly nail techs. Great experience.

So if your looking for a nail salon.. no need to look any further. Kim and her staff are really…read moregood and very nice. The Salon is clean and in a super great location, near the gym and Whole Foods. I asked for 3 different colors grey, blue and silver.. Jus switchin it up a little.

i have been getting my nails done here for some time now. the service is beyond amazing. I ask for…read morevery detailed designs when I get my acrylics done and Mo and Lola are absolutely amazing! Not only do they understand what I want (my ideas are sometimes a little wack) but they look even better than the reference photos. It's a lovely business as well run by some of the most talented and kindest people. You get an amazing services for a low price and it is 10x better than any other nail place I have been to. They also offer a lot of other services that I've yet to try but hoping to soon!!

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.

I've been going here monthly for over 10 years getting excellent service. I love the foot bath and…read moreleg and arm massages. When I have ingrown nails, they know how to fix 'em.

What's not to like. The place is clean, the price is reasonable and the people are friendly. No…read morecomplaints.

Lovely spa in the heart of things. I had a mani, pedi and tan for a photo shoot and all went great…read more Nita offered a wonderful service. Some lovely things to shop there and the owner was on-site to offer info on products and the curated collection of beauty and accessories items for sale in the lobby. Easy online booking. Parking garages surround making it an easy trip for visitors who may not know the area well. Pro-Woman/All-Bodies vibe.

Incredible experience, talented staff and service ‍As a mature Woman I never felt better than with…read moretheir Care

Destroyed my cuticles during my manicure and the salon was very dirty. My nails were cut very…read moreuneven despite attempts to get them to fix. The person doing my nails was clearly not experiences as they cut my cuticles multiple times. Would not recommend going here at all, overall disappointing.

Full set of nails took 2 hours. Disappointed with The service and the guy was gross putting nail…read moreclipping on the floor . Do not use this unhygienic establishment