I have been a customer of TJ NAILS for 12+ years. They are professional and personable. I trust…read morethem.

Haven't even been able to get my nails done here because I every time I walk in they are so…read moreunnecessarily rude to me. Just overall bad vibe. Today I went in, kindly asked "do you have time for a gel removal?" I could see she was busy so I had low expectations. She rudely responded to me "No we don't have time!!" There is just a level of rudeness in her tone and it could have been said kinder. Won't be coming there for anything after that.

Tucked away near a Thrifty's this salon has a super-friendly staff, reasonable prices, and is…read morespotless. The regular pedi includes a salt scrub and hot stone calf massage. Will definitely visit again next time my feet need a pampering.

I genuinely don't like leaving negative reviews, but this experience was bad enough that I feel…read moreother people should know before booking here. ABSOLUTELY DO NOT GO WITH HANNAH! The biggest concern was hygiene. The drill bit used on me still had someone else's nail polish residue on it, meaning it hadn't been properly cleaned before being used on another client. That alone made me really uncomfortable. The service itself was even worse. The technician (Hannah) was extremely rough with my hands the entire appointment. She kept twisting, grabbing, and tossing my hands around instead of moving them gently. Multiple times I told her she was hurting me, and every time she just said "oh" and continued doing the exact same thing. At one point she filed so aggressively that she went all the way into the sidewall of my natural nail, which was painful and completely unnecessary. She also lost control of the drill (multiple times...) resulting in more pain and even cutting my finger. She also didn't properly size the nail tips. Instead of checking which sizes actually fit my nails, she grabbed random ones after already putting glue on them and just stuck them on anyway. What made the whole experience feel even more uncomfortable was the lack of professionalism. Although the technician spoke English, she refused to communicate with me during my appointment and instead only spoke with her coworkers in Vietnamese. I don't expect anyone to speak a certain language, but when I'm the client and I'm trying to communicate about pain or ask questions, I'd expect at least basic communication. Towards the end of my appointment a lady who I believe is the owner walked in and right away my technician was more gentle with me (although she still wouldn't speak to me). There were also several things that made me question the cleanliness and safety of the salon. Staff lunches were sitting right beside the nail chemicals and supplies, and nail products were being stored in the bathroom where they could potentially be accessed or tampered with. Also for what it's worth, this is the only salon I've been to where I didn't see any visible business licence being displayed. Overall, this was one of the worst salon experiences I've had. Between the hygiene concerns, painful service, poor communication, and overall lack of professionalism, I won't be returning & I would encourage you to look into better places. Ann's Nails in Langford does it SO much better for the same price! (Ask for Victoria)

Made an appointment for a couple of pedicures while in town. Clean, very comfy pedicure chairs, and…read moresuper friendly nail techs. Great experience.

So if your looking for a nail salon.. no need to look any further. Kim and her staff are really…read moregood and very nice. The Salon is clean and in a super great location, near the gym and Whole Foods. I asked for 3 different colors grey, blue and silver.. Jus switchin it up a little.

Destroyed my cuticles during my manicure and the salon was very dirty. My nails were cut very…read moreuneven despite attempts to get them to fix. The person doing my nails was clearly not experiences as they cut my cuticles multiple times. Would not recommend going here at all, overall disappointing.

Full set of nails took 2 hours. Disappointed with The service and the guy was gross putting nail…read moreclipping on the floor . Do not use this unhygienic establishment

Lovely spa in the heart of things. I had a mani, pedi and tan for a photo shoot and all went great…read more Nita offered a wonderful service. Some lovely things to shop there and the owner was on-site to offer info on products and the curated collection of beauty and accessories items for sale in the lobby. Easy online booking. Parking garages surround making it an easy trip for visitors who may not know the area well. Pro-Woman/All-Bodies vibe.

Incredible experience, talented staff and service ‍As a mature Woman I never felt better than with…read moretheir Care

By the end of my appointment, three of my cuticles were bleeding, one nail has already fallen off…read moreafter only two weeks, and I was charged $90 for it. Two different technicians (Tiffany and Lavender) worked on my nails, and the service felt careless. They noticed my cuticles bleeding and simply wiped the blood away with their finger. The UV curing process was so painful I had to pull my hand out, and instead of warning me or adjusting, I was just told to "press my fingers down on the table and put them back in." I asked for a deep maroon red with no sparkle. They said they didn't have the color and would "make it," instead of letting me choose a different shade. The result wasn't the color I wanted, and sparkle was added anyway, despite me asking multiple times not to have it. The flower design I wanted wasn't done as requested, one French tip was smudged, and several nails had visible bubbles under the gel. For $90 (without tip), I expected quality and care. While the technicians were polite, the actual service was very poor, and I would not return or recommend this salon.

This is by far the best nail salon experience I may have ever had…read more Beautiful salon, 11/10 in regards to speed and care. Absolutely awesome experience!

Great Service! Talented Artists!…read more Wonderful Prices! My friends and I all had a wonderful time, and everyone was super friendly, they gave us tea or coffee for free and I even got an arm massage!

I got nail extensions and requested a fairly complicated (in my opinion) nail art design, and they…read morecame out absolutely amazing. The staff were all helpful and kind and the decor is so cute. I booked online for 11 (right at opening) and briefly had to wait, but the service was efficient overall.

i have been getting my nails done here for some time now. the service is beyond amazing. I ask for…read morevery detailed designs when I get my acrylics done and Mo and Lola are absolutely amazing! Not only do they understand what I want (my ideas are sometimes a little wack) but they look even better than the reference photos. It's a lovely business as well run by some of the most talented and kindest people. You get an amazing services for a low price and it is 10x better than any other nail place I have been to. They also offer a lot of other services that I've yet to try but hoping to soon!!

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.