So I can admit on my last visit...it wasn't a good one. The nail tech was cold, couldn't even say hello after I spoke first with a smile. She then brought steaming hot water, literally steaming, along with acetone to remove the old gel off. I wasn't paying attention and just put my hands in the bowl and nearly jumped out of my seat. I asked her politely if she could make the water less hot and instead of agreeing, she said "since you have a problem, you can tell her.". Before I could respond, she yelled for the manager/receptionist, who came over immediately and inquired on the issue. I was shocked. No, I didn't want to burn my hands, but I wasn't planning to make it a big deal either. The manager was sweet and explained that the technician was attempting to remove the gel. I told her I was aware, but just simply wanted to water to be less hot. The manager explained this to the tech and she added cold water. See how easy that way? My appointment continued to go from bad to worse. Instead of asking me to turn my hand a certain way, or to lean in, for example, she would yank and pull my hands and arms rudely. I even asked her, "are you having a good day?", and of course, she ignored me. She was rough with the drills, and repeatedly kept nicking, cutting my cuticles and the skin around my finger nails. I even yelled out a bit on one occurrence because 1) it shocked the heck out of me, and 2) it freaking hurt. The other nail tech even looked over, as I think it scared her as well. At that point I said to her, "you need to stop being so rough with me. I'm serious". At that point, it stopped. The end result: My nails were okay. As I was paying, the same manager who was at the front desk asked about my experience and I was honest with her. She seemed embarrassed and thanked me for my honesty. At that moment she recognized me. I've been coming to this nail salon for months, with no issues at all. Im not a complainer and I'm never rude to any technician. I think based on our past interactions she knew I wasn't the problem. She apologized on the technicians behalf, even taking $10 off my total, with I thought was nice. Again, this was the last visit. I refused to let one bad experience prevent me from coming to a great salon, with talented nail techs. Thy is amazing, very sweet, and professional. She did my nails beautifully, and I was done within a half hour. She corrected the shoddy work that was done the last time, and they look amazing. This is why I am rating 5 stars again. That and the fact the other technician isn't my usual experience. Im not sure if she's new, or was having a bad day, but again...that was an outlier on my usual experience here. Now, I don't remember the name of the other technician, but I have a photogenic memory and if I see that she's the person being asked to do my nails, I will kindly ask for someone else and wait. read more

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The Nail Shop always does me right! I have been coming to them for years and they are always able to accommodate any appointment time I ask for and the service is always stellar! I decided to get some fun nails for my birthday and Amy knocked it out of the park!! I can't recommend them enough! read more

The Nail Shop - Nail Salons Near Me - Oakland, California

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My nails came out so cute and exactly like the reference photo I showed them! I will definitely be back read more

The Nail Shop - Nails - Nail Salons Near Me - Oakland, California

I was hesitant to try this place based on the review but I'm so happy I did because they provided a great service. I came here on a Saturday night as a walk in with my daughter. They did a great job with both our pedicures and her manicure and my gel x full set. The place is also beautiful and clean. I'll definitely be back. read more

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Visited for the first time for a nail repair. Linda was very nice and quick. She did a great job! They didn't have the exact polish color combination that I had on, but she found a good substitute to match. My regular shop was closed for vacation, if that happens again in the future I'd return for a service. read more

Made an appt ahead of time for a pedicure. Still had to wait since they had limited staff. Overall the appointment was okay, nice selection of polishes (zoya, opi, Essie). I liked my technician, and that I didn't have to wait an extra 30min for the nails to dry to be out the door read more

Just thought it time to post an update! I had come here multiple times for mani/pedis and I had particularly loved all my pedis here. They do a nice scrub and usually amazing at painting (smooth, close to the edges) and it lasts a long time. Today, was really more of a 3.5 stars because of my mani. I got a gel mani/pedi and love I was able to be seen right away around 12:30pm (I do always try to call first since sometimes it's very busy). The mani was really not the best; no frills but while cutting my cuticles it was a little rough and the painting was not great - didn't make it to the end of many of my nails and it already looks like I'd had the mani for a week since most of the polish is a bit far away from my nail beds/cuticles. The pedi was great but just a little picky about cutting the nails and having pointy corners (versus smoothing them out with a file). The whole process for both at the same time was 40 minutes, so also super fast. It was $80 before tipping for both which is a good deal I think. Overall, I'd still probably keep coming here and recommend it because it's clean and they have amazing assortment of colors. I think it really depends which technicians you get because I haven't had the lady who did my mani before, but other ones are much much better. DND 065 Thai chili red for my reference :) read more

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I've been coming here every three weeks for years! Absolutely the BEST of the BAY! You can find pictures of my selections over the years under this review going back Today, here is a leopard design by hand with contrasting orange as the color choice. Done by Megan Quality experience. Quality care. read more

The Nail Shop - Nail Salons Near Me - Oakland, California

The Nail Shop remains my favorite nail salon. I've only had positive experiences. Meghan & her team are truly the best, and even when I walk in without an appointment, there's never a long wait. Although I typically stick to nudes and pink hues, I'm always impressed by their wide selection of colors. Tino has become one of my favorite nail techs; he consistently shapes my nails into a perfect almond shape and is always a pleasure to talk to. The prices are reasonable and gel manicures consistently last over 2 weeks! I highly recommend this salon. read more

Lisa is soo sweet and accommodating! I walked in at 640 for 2 mani/ pedis with a xgel and they took us right in gave nice long warm pedicures for my self and my elderly client. She had a ball being pampered. And they took there time and let her soak and gave me a beautiful pink cat eye style read more

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Love this design. Amy takes one look at inspo and can deliver hands down. She did need some help with the flower but that's ok. Megan stepped in and ate this flower down!! I was in there for a while. But it was the weekend and this place is worth the wait. Loved the music on the background. Definitely chill. read more

The Nail Shop - Amy ate this down! I've never done yellow or a flower design like this and it came out beautifully.Amy and Megan did a fantastic job. - Nail Salons Near Me - Oakland, California

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This is my new nail shop! I've been going here for about 6 months and they deliver everytime. I love intricate nail art and this is by far the best I've had. The shop is clean and the staff is friendly. My nails are not only cute but also healthy read more

The Nail Shop - Spring time flower garden. Gel X - Nail Salons Near Me - Oakland, California

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Stopped here on Friday as a walk-in basic mani/pedi. After waiting 10 minutes, was told it would be a 10 minute wait. The lady that did my manicure was great! The lady that did my feet was not so great, but was ready for a tip! I would have only tipped the manicurist but didn't have available cash. I did enjoy the Zen-like music and not too much talking among the staff. read more

Just came to the nail shop for the first time, and I cannot recommend it highly enough! It will absolutely be my go-to place going forward. I was a walk in and they took me quickly, and were very attentive and kind. My nail tech, Tino, was so friendly and SO skilled and detail oriented. I've never had such flawless nails before! The woman who did my graphic (3D chrome spirals) was also wonderful and highly skilled. I am so so happy and grateful!! Thank you! read more

The Nail Shop - Gel X manicure with chrome - Nail Salons Near Me - Oakland, California

Nail Technician are great , my 11 yr old daughter love to come here versus any place else. They are just friendly and they give great service. They learn what type of nails you like and they deliver. I like my nails to be more natural looking. I'm sooooo happy with my nails read more

The Nail Shop - Dipped manicure,, love my nails so natural looking . Exactly what I wanted . Thanks ladies at Nail Shop - Nail Salons Near Me - Oakland, California

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Love this place. I tried every place in Alameda until I branched out and found this place now I'll only go here. Everyone is very kind and does a really nice job read more

The Nail Shop - French Acrylic Full Set - Nail Salons Near Me - Oakland, California

Update : I forgot to add in my pic for my nails love! This is my go to place when I want my nails done right. read more

The Nail Shop - My nails got done at the nail shop. I love it! - Nail Salons Near Me - Oakland, California

Megan did my nails for my trip to Hawaii and was so patient even though she had to use like 15 different colors for the design and even ended up staying past close to finish. She didn't make me feel rushed once. Thank you girl!! This place is top notch if you're in Oakland. read more

The Nail Shop - Nail Salons Near Me - Oakland, California

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Went to The Nail Shop for the first time! I love when a nail tech can look at a picture and do even better job than what I wanted! Although it can get pricey yikes so make sure you communicate with them about pricing before. I received gel X manicure and a gel pedicure. read more

The Nail Shop - gel X manicure - Nail Salons Near Me - Oakland, California

First time getting my nails done and they did a wonderful job. Megan and her team were extremely patient and did a lovely job read more

The Nail Shop - Nail Salons Near Me - Oakland, California

Great service, meticulously painted each nail, and also a very quick appointment time! read more

The Nail Shop - Striped gel nails - Nail Salons Near Me - Oakland, California

Loveddd the service! They were great, very patient and did an amazing job with my manicure. Also the ambiance was great too!! read more

The Nail Shop - Nail Salons Near Me - Oakland, California

Megan just kills it every time!!! I come here all the time however I did something different and challenging and SHE DELIVERED! I'm so happy and always makes sure her work is perfect! read more

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I've been going here the past 2 years. Always great service and friendly staff. I get Gel-x, always love the shape and designs! read more

The Nail Shop - Nail Salons Near Me - Oakland, California

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The best nail shop in Oakland they do the best Gel x French tip everyone is so kind there ! read more

The Nail Shop - French tip - Nail Salons Near Me - Oakland, California

I love my nails! I love the Nail Shop, the staff is so friendly and quick! I highly recommend if you're in the Bay Area! read more

The Nail Shop - I love my nails! The staff is so friendly and quick. I highly recommend if you're in the Bay Area - Nail Salons Near Me - Oakland, California

They had good service and they were very patient. The space in general was clean and they had a nice vibe overall definitely recommend. read more

The Nail Shop - cat eye flower - Nail Salons Near Me - Oakland, California

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This is the best nail set I have ever had. They take their time and don't rush. To my understanding this is a new ownership so I guess it's for the good. read more

I requested a shape change , color change and to fix a broken nail . The quality is classy and trustworthy and last but not least the vibes are always welcoming . read more

The Nail Shop - The Nail Shop Manicure - Nail Salons Near Me - Oakland, California

Another great gel-x set for a friend's Vegas wedding! Understated but still on theme :) read more

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Beautiful green marble nail art done at The Nail Shop! Great service and quality. Very clean, beautiful, and relaxing atmosphere as well. read more

The Nail Shop - Nail Art - Nail Salons Near Me - Oakland, California

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This is my absolute favorite place in Oakland to get my nails done. Megan is amazing. They are always in a positive mood and make sure they get to you quickly or schedule you for another time. 10/10 would recommend read more

The Nail Shop - Dip Powder and Gel Pedicure - Nail Salons Near Me - Oakland, California

Got exactly what hat I asked for. Nude gel x set with gems. Inside looks very clean and calming read more

The Nail Shop - Gel X set - Nail Salons Near Me - Oakland, California

I was in the mood for red checkers and was impressed with how it came out :) attention to detail every step of the way! especially liked how she made sure the color was the exact match for what I had in mind. read more

The Nail Shop - Nail Salons Near Me - Oakland, California

Had a good experience here, I have very short nails (nail biter) and got a good quality acrylic manicure even with them. I'll be back

This is my second time, different Nail Technician and both occasions my nails came out amazing. They pay attention to detail and are very polite. The shop itself is clean and quiet with music playing in the background. Very welcoming, I'll be back. read more

The Nail Shop - Nail Salons Near Me - Oakland, California

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Great hospitality and service. Staff was super friendly. Would definitely recommend checking it out. read more

The Nail Shop - First time coming to The Nail Shop Manicure and was more than pleased with the service. Great hospitality and friendly staff. - Nail Salons Near Me - Oakland, California

Very good service from Megan for gel x great vacation nails. Very clean good music and the gentleman is very good as well he did my toes read more

The Nail Shop - Great toes - Nail Salons Near Me - Oakland, California

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Currently being prescribed more antibiotics due to cuticle being cut too deep, side of nail Bed wall is turning green and have to see a dermatologist and more antibiotics. Great read more

The Nail Shop - Nail Salons Near Me - Oakland, California

I been going with them for a year now. And I wouldn't change them! I been doing mani and pedi gel. But they asked me to try Gel x. And omg I'm in love! so natural! read more

The Nail Shop - Gel X so natural 10/10 recomend - Nail Salons Near Me - Oakland, California