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9 years ago
I was very hesitant about leaving our children with a virtual stranger on our vacation. Nanny connection set us up with Karissa, who immediately put us at ease. She showed up with a suitcase full of crafts, dress up and toys for the kids to enjoy as well as great tips for us to enjoy our time without the kids. My three year old has been talking about her non-stop. We were truly so sad to leave her as our trip came to an end. If you decide to go through this service for a nanny, definitely request Karissa, she was a total dream. Hope to see you again Karissa! read more
8 years ago
Thank you so much Karissa aka Kiki for the exceptional service you gave our 5 month old baby RJ. You allowed us to have some wonderful date nights just the hubby and I and we felt confident knowing our baby was in great hands. I was especially mpressed by her when she learned he likes to be worn in baby carriers and learned how to use our carrier right away and carried him throughout the night. A huge thank you for being dependable, on time, and a pleasure to meet. read more
8 years ago
We used Nanny Connection while staying at the Ritz Carlton Kapalua for a wedding. It was a really easy process and an excellent service to have (better than care.com which is what we normally use when traveling). Our 22 month old daughter loved her caregiver Marie who we hired for 2 nights. Marie checked in with us a few nights beforehand, arrived on time, and made us feel comfortable knowing our daughter was in great hands. Marie took our daughter around the resort to explore, see the fish, listen to music, etc. She also has toys and is happy to bring children to the pool. Marie has a knack for kids which is apparent based on her extensive years of childcare experience and got our daughter to bed with no issues. We highly recommend Nanny Connection and hope to be paired with Marie for childcare services when we return to the island! read more
4 years ago
We just went to Maui and at first we were very nervous about introducing someone new to our kids for the week. Paulette came to our room and we knew immediately that this was going to go well. She was FANTASTIC with our children and we will hopefully be seeing her again next year. This service is GREAT. Don't even hesitate:) read more
7 years ago
Just had my first nanny experience and OMG best choice I made. Maryanne, was amazing, I had to leave my 3yr old and 7 month old to attend my brothers wedding, I was so worried since my kids don't stay with many people but she took such good care of them. She sent me pictures and reassured me that everything was okay and to not worry. Highly recommend using Nanny Connection. read more
5 years ago
Used this service during our trip to Maui- for the price and all the great reviews I was super disappointed at the quality of care. We had to constantly help the nanny with our baby. We were near the nanny during our event and my partner had to check in with them every 20-30 mins to console our baby, feed him, and put him to bed. My partner would find the nanny socialising with event vendors while our baby was having a meltdown in her arms. I've never seen our baby so upset as when we picked him up. Not sure if it's because the nanny we got was a last min backup but when you're on vacation and paying good money for care you should receive high quality care... read more
9 years ago
Very disappointed as I planned one date night with my husband while on Maui for his birthday and the night of our dinner our sitter was a no call/no show. I tried to reach out to the agency, but there is no after hours number to call. I ended up texting the main number and heard back about 45 min after the time our sitter was scheduled for. The women I spoke with had no idea what happened and said she would check with the owner. She offered to comp services but at this point we decided to bring our kids to dinner and there was no way I would trust my kids with this service now. I waited until today to leave a review in case they came back to me with a good explanation, however all I've received is an email with a 1/2 baked apology and no explanation whatsoever. I had to convince my husband to even think about hiring a babysitter on vacation that we didn't know and then this happens. I'm so glad that we weren't going to a wedding or a show or something. Luckily we made the most of the night and our kids were wonderful. I hope I can find a more reliable service next time we come to Maui. read more
7 years ago
Kathy was so AMAZING with our son and her teaching experience was just an amazing bonus along with her patience. Don't bother with the resort childcare centers. This is the place to go! 5 stars and they mean business - you will get no less than 5 star care for your child! They come equipped with toys, etc. Thanks again nanny connection for making it possible for my husband and I to have alone time on vacation but still be a family together. Mahalo! read more
9 years ago
If I could give 6 stars - I would. Sara took care of our 2.5 year old toddler during our 7 day vacation. Our son absolutely adored her, and their communication was nothing less than magical. My wife and I finally had some time to be a couple again and treated ourselves with a couple of well deserved date nights. Sara even came on a snorkel cruise with us, keeping the kid entertained on the glass bottom boat while we were exploring the sea bed. Sara was with us every day, even if we didn't need to be away - and we loved her presence, and the freedom to mind our own business from time to time. We had a wonderful vacation, and it a lot of the credit goes to Sara and Nanny Connection. Thank you! read more
7 years ago
We had never used a babysitter or nanny before with our 7 month old so was a bit hesitant/nervous using a sitter while we were in Maui but wanted to make sure we were able to have some time for ourselves while on vacation. We are very happy we contacted The Nanny Connection for use twice the week we were there. Char was great with our baby while we stepped out for a few hours both times. She was gentle with him and entertained, fed and put him to bed both times. Thank you Nanny Connection for putting us at ease so we could have a little bit of adult time on vacation! read more
9 years ago
Trusting your children with someone in a different place has to be one of the toughest decisions to make. We selected Nanny Connections based on our hotels recommendation during a recent business/pleasure trip to Maui. Excellent is an understatement. We were able to select nanny options that fit our family needs. We used them for 4 of 8 nights that we were there so that we could attend business dinners and functions. We were able to use the same woman, Becky, who was awesome. She was prepared to do for and with the children what we needed which included playtime on the resort and in the pool. After only four days, I really feel that both the children and we will miss her. The entire process was simple and she was great. I cannot say enough good things about working with Nanny Connections. Did I mention that our 8 and 3 year old were both excited to see her every time! Thank you! read more
10 years ago
Because I come from a large, loving and close knit family, I've never, ever had to turn to "outside" help for babysitting services. So needless to say I'm completely paranoid to let anyone but family watch my babies. HOWEVER, sometimes you just need a break from said large & loving family and when you're staying at The Grand Wailea with one of the best spas in America...am I NOT going to partake? That being said I was completely satisfied, put at ease and impressed with Nanny Connection. Especially with Christina, the young lady assigned to watched my 15 month old. The sign up was easy, pricing and expectations were straight forward and they were very good at getting back to us right away. What I liked is that they asked specific questions about your personal preferences (college graduate, non-graduate, your family values etc...), which is helpful in matching you with a person you would feel comfortable with. Hence when the nanny, Christina showed up my usually suspicious toddler immediately went to her and sat in her lap. And you know toddlers are like puppies in the sense that they can smell the fear and evil in people and since she had none, we were good to go spa-ing! Long story short, I would totally recommend and use Nanny Connection next time I'm in Maui and need a sitter. They provided caring, responsible and convenient service. read more
10 years ago
If I could give this 10 stars I would. My husband and I just returned from a 2 week trip to Maui with our 8 month old. It was amazing spending so much time together as a family, but after the first week of very little sleep at night, I was EXHAUSTED. We had heard good reviews of the nanny connection, but, like most moms, I was very hesitant to have a stranger watch my baby. Looking back, I wish I had called them sooner. We had Kristen the first day and she was fantastic with our daughter. Per our request, she spent the whole afternoon playing with her in the kiddie pool, where my husband and I could watch her throughout the day while enjoying some alone time. We had Rebecca the second day, and she was just as loving and sweet with our girl. My daughter's very shy with strangers, but took to both of them very quickly. They both sent texts throughout the day to let us know she was doing well, and we always knew where to find them on the hotel property. It is such a relief to know this service will be around when we return to Hawaii. Highly recommend this to anyone looking for day or evening care on vacation. Thank you Nanny Connection for giving us some much needed adult time on our vacation! read more
7 years ago
I was nervous to use a baby sitting service while on vacation but my husband and I were really in need of a date night away from our two toddlers. We were recommended the Nanny Connection by our hotel concierge and decided to give it a go. Our Nanny was so sweet and ended up being from our home town! We used the service again last week for our annual trip to Maui and had another great sitter that the kids adored! I would highly recommend the service! We have just used for i. The room sitting but you can request for a nanny good for pool time or other activities read more
8 years ago
We scheduled a service for our last day in Maui so they could watch our 5 month old twins and we could give our 5 year old one on one time. They waited until an hour before to let us know the babysitter wasn't coming, told us they'd try for another and let us know 15 minutes before that one was supposed to be here that she wasn't coming either. Now our poor 5 year old boy that was expecting mom and dad time is left with crying twin babies and no alone time he was promised. 3 crying kids later, DONT USE THEM!!!!!!!!! They'll cancel on you last minute! Completely ruined our last day and not because mom and dad wanted alone time but because mom and dad wanted time with the older kid....AWFUL!!!!! Crying kids all around read more
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Nicole T.
Business Owner
Aloha Jamie,…
12 years ago
~*HIRING A NANNY WAS THE BEST DECISION, ENSURING MY HUSBAND & I COULD ENJOY SOME MUCH NEEDED ADULT TIME - (Ask for Miranda Morales)*~ I just returned home from a week vacation in Maui, where a large group of us flew there to celebrate my mom turning 60. My sisters and I have been planning this trip for over a year and to be completely honest, I was NOT looking forward to it, knowing I would have a 4 month old and active 2 year old to look after the entire time, which is even more exhausting when you're staying outside your home where nothing is familiar or convenient. Kids get off schedule, and if my toddler misses a nap, things are not pretty :-) Don't get me wrong, I love being with my kids, but my husband and I never get "adult" time, and knowing we would be in Maui, it was important that I find a way to make that possible. As I got deeper into planning the group trip, I considered hiring help from home to bring along with us, but after doing the math, it would've been much more expensive because you end up having to pay for flight, hotel, lodging, etc. Additionally, I didn't have anyone to ask, because I don't ever use a baby sitter outside my family and they were all going on the trip with us. I started looking online to see if there were any Nanny services, which led me to stumble across The Nanny Connection. I found them on yelp and after reading the reviews, I decided to give them a call. I spoke with Nikki at first, Andrea later, whom both were incredibly friendly and made me feel much more comfortable with the service, assuring me I would be setup with the right nanny for my vacation needs. The option to meet/speak to the nanny prior to your service dates, is available and if you don't connect with that person, you can request someone else. Luckily for me, I didn't need to pre-interview the nanny chosen for me, because both Nikki & Andrea setup me up with an AWESOME nanny. Miranda Morales was assigned to me and I absolutely love her! I felt completely comfortable with her the moment she walked into the room & my son went right up to her with no problem. Miranda has a calm, peaceful personality, which made leaving my kids with her that much easier. My son would wake up in the mornings and ask me "where did Miranda go?". He absolutely loved her. Miranda was our nanny for 6 days, 1pm -9pm, & a couple nights, I asked if she could also watch my sisters two kids (1 & 4 yo) so my sister and BIL could go out to dinner. She agreed with no problem and let me tell you.....When we got back into the room, she had three of the 4 sleeping. Miranda was always on time and per my request, would stay in contact with me via text message, which was great having that. Overall, my experience with the Nanny Connection was awesome. I will absolutely use them again if we ever get back to Maui. read more
7 years ago
If I could give TNC 10 stars I would! I want to start by saying that I've never left my son with anybody that I did not know before so we were a bit hesitant when we took a chance on the nanny connection but I'm so glad we did! They came highly recommended by the Grand Wailea so that made us more comfortable. We had Paulette for the first three nights and she was absolutely incredible! I cannot say enough good things about her! If you're on the fence but you would love to have a few nights in Maui please do it! You won't regret it :) read more
On this second trip to Maui with my now-almost-3-year-old, my husband and I again booked nanny services through our hotel with The Nanny Connection. Each nanny has been great - you get the feeling right from the start that they know what they are doing, and while my son does not have separation issues, it was still pretty funny that he practically ran off with each nanny both nights of our trip without so much as looking back! They really have a great way of putting kids at ease...definitely real professionals who know what they are doing. Rates are very fair for Maui - $18/hr with a 3-hr minimum. Compare that to rates through companies we have used in New York and Miami....believe me, $18 is a great hourly rate! No question I would book them again! read more
Recently used this service while we were in Maui. We were assigned Crystal and Melanie for babysitters for our just turned 10 month old son. Both were very good at keeping him busy and taking care of him. My son has a thing for blond women I've noticed, so when Crystal showed up and he got his "I'm cute, love me!" smile on his face when he saw her walk in I knew he was going to be fine with her. He got a big grin on his face the other times she watched him (she watched him 4 times). One night when we came back from dinner we realized we could hear Crystal inside playing with our son from out in the hallway so we stayed out there a minute just listening to her talking to him and him laughing. Melanie watched him once and was excellent with him! She even got him to nap while she was there, a miracle in itself! He can be a stinker for nap time so anytime someone one else can get him to take one I am always impressed. We were very pleased with her services. Would totally use this nanny service again if in Maui. The nannies I was assigned did not bring any bags of toys or anything, but since I brought and rented plenty of my own it was not a big deal. I imagine there's not a whole lot of things to bring for babies anyhow... you can make them happy by handing them an empty water bottle. read more
13 years ago
We weren't sure what to expect as our 11-month old can't make it past 5-10 minutes at our gym Kid's Club before noticing we're gone and starts to wail, but we needed a babysitter to watch him for 4 hours/day during our 4-day conference in Maui last month. He's never really been cared for by anyone outside of the family and so we were understandably hesitant with hiring a babysitter. After lots of research we settled on the Nanny Connection based on the Yelp reviews. We were not disappointed and were very pleased with the care that Christie gave our son. On the first of the four days she was already his friend! She came every day with a small suitcase of books, toys, balloons, stickers, etc to keep him entertained. She kept him on his feeding and nap schedule. Christie was caring, tender, playful, patient, and educational with our son. During our conference breaks a couple of times we saw her with our boy exploring the grounds of our hotel (pond, birds, fish, vendors, etc. at the Marriott Wailea). We trust her and are very happy with her care. Next time we make it to Maui and need a babysitter we definitely know where to go and hopefully Christie will be available again! read more
8 years ago
We of course found nanny connection through multiple Mommy blogs while researching our trip to Maui including Yelp reviews. My husband and I typically don't do date night since 3 children equate to more . However we made the exception for this family vacation and so glad we did. We had Angela "Panui" and she was a breath of fresh air. We had communicated via text beforehand and she called me the morning of to confirm details. Her voice was pleasant and soothing and I felt instantly at peace with our decision. We were running late to our dinner reservation since of course we stayed too long at the beach. After we got the 3 children rinsed off from the sand, Angela took the initiative to get them out of the condo so we can quickly get ready ourselves. I'm pretty sure she can sense the panic in my face and actions . She made sure to communicate with us while at dinner to ensure us all were good. She prepared a meal for the kids and when we arrived home not only were all 3 children (9,5,18 months) asleep by 8:30, but she had also cleaned up the tornado we left behind! Angela was the Hawaiian Mary Poppins. My 2 oldest girls said she had a bag of arts and crafts projects for them to do together. She was also excellent with giving us some local tips of where to eat specifically for malasadas and which beach were considered kid friendly with gentle waves. Yes, it was pricey but in my opinion totally worth the money to spend quality time with your significant other. I will definitely connect with Angela again when we visit Maui next year! read more
8 years ago
Heard good things, but I guess I'll never know. I called the number over a dozen times this past week - no one answers. I left a voicemail for Megan that I wanted to book services - no one called back. So I emailed 4 days ago - still no response. So I finally called Happy Kids, who were super friendly & responsive. $800 of babysitting dates booked now - shocked that the Nanny Connection wasn't interested in collecting that. Just an FYI to all that if you're looking for babysitters you can actually get in touch with, Happy Kids Maui is probably the better way to go. read more
11 years ago
We used Nanny Connection for 2 evening to care for our 3 month old son while we went out for dinner. Pricing seemed fair, $25 placement to the agency and payment in cash to the provider at the end of the service - $15/hr for 1 child. From the beginning Rachel and Andrea were very responsive to my inquiry and I was able to call and text their main number to confirm the dates and times. Booked and confirmed Friday for Monday and Tuesday nights - super convenient. Advised that Diane would be our Nanny and they provided a full summary of her experience: mother of 3 grown children, worked in the infant room of a daycare for almost 20 years, loves little babies - all exactly what a new mom wants to hear! Diane and I texted back and forth prior to her arrival on Monday afternoon with any questions and confirming our hotel room number and tower. She arrived promptly and immediately I could tell she is an incredibly warm individual. We reviewed our baby's preferences and my expectations. The timing of both her visits was during our witching hour, and so I let her know that she should use whatever means necessary to get the baby to sleep. We had a scary experience a few weeks ago when we returned to the baby asleep on his stomach and the care provider advised that "he seemed to want that more". She empathized with my fears and assured me that would not happen. Returned Monday night and baby was in great spirits! She even took him on a stroller walk around the property when he was fussy. Returned Tuesday night and he was fast asleep in his stroller and she was pushing him back and forth in the room. With infants you just do what works and it's clear that Diane knows this well. She was responsive to my texts Monday checking up on him (mama nerves). Overall fantastic experience and highly recommend for traveling families who want a night off from the littles! read more
12 years ago
My 21 month old son is not used to being away from me. I was very concerned that he would cry the entire time but I had to go to a wedding. I hired Sierra the night before the wedding for about 4 hours so he would get used to her. We went to dinner and he took to her immediately.He let her wipe his nose and he doesn't even let me do it. That night we left for a little and he cried for about 2 minutes. He had a blast with Sierra for the rest of the night. She even got him to bed. I couldn't believe how well it turned out. She has a mother's touch for sure. The next day we left around 3pm and he waved bye to us, took her by the hand and insisted on going out. She sent us pictures and videos of him smiling and building sand castles throughout the day. We came back to a sleeping baby. If you are nervous about this at all, don't be. just do it! Give yourself a date night. read more
13 years ago
I have never written a review on Yelp before, but the Nanny Connection Inc. definitely deserves a great one!! The nanny came to our room for two evenings, and she was absolutely amazing!! She was immediately taken in by both of our very active boys, one of whom has special needs, and both of them were sad that we had to leave her behind in Maui when we left. She was professional, on-time, patient, and extremely flexible with her schedule (we changed her schedule for the 2nd night at the last minute and she took it completely in stride). We could not have asked for a better experience. It was so nice to be able to have a parents' night out during our vacation, and to feel comfortable about leaving the kids in the hotel room with a sitter. Every experience I had with the Nanny Connection Inc. was professional, friendly, and easy! They knew exactly who I was when I called with questions, and had my information readily available to answer specifics about our needs. The pricing was reasonable, and the setup was a breeze! During our trip, I recommended the Nanny Connection Inc. to three different families that we passed along the way, and I am positive that we will be calling on them again for our next Hawaii vacation. read more
8 years ago
The best decision we made after coming to Maui with a 2 month old was to use Nanny Connection recommended by our Wailea Resort front desk. We requested a nanny after much contemplation and got an amazing nanny for same day! Diane comes with an amazing experience with babies and she was so great with our 2 month old daughter. I was constantly checking to make sure everything is ok and she took care of our daughter for 5 hours. She has definitely made my anxiety lesser on using baby sitter/ nanny service and allowed my husband and I to spend some quality time together. Thank you so much for such a positive experience! read more
14 years ago
My husband and I were hesitant to book a nanny for our recent vacation in Maui but had heard such great reviews about nanny connection that we decided to call them. I can't begin to tell you how much we truly appreciated such outstanding service. From the moment Megan Cline stepped through the door, she captivated our hearts and bonded with our 2 kids (1 and 3 year old). We stayed for a while to make sure the kids were okay. Within 10-15 minutes the kids couldn't be bothered with my meddling and were so excited to play with Megan. To say Megan was great, is an understatement. She has a natural ability with kids and made our date night out wonderful l and relaxing. I think the kids went to bed better with her than us! Professional, outstanding care, wonderful attention to kids. The only negative is that I wish we lived close by so that Megan could do all of our sitting needs. THANKS!!! read more
9 years ago
Another 5-star rating for Nanny Connections! We brought our 4-month old to Hawaii for a close friend's wedding, and realized we would need a babysitter the night of the wedding. With baby's early bedtime AND the 3hr time difference from CA, no way was our baby going to survive an evening wedding. Nanny Connections came recommended by all, but we were still so nervous since this would be our baby's first time alone with a "stranger"! Plus, at 4-months, she wasn't great at going down for bed yet. To cut to the chase - Our assigned sitter, Charity Sills, was AMAZING. She met us at our hotel room, patiently let me frantically try to 'teach' her everything about our baby, and our baby took to her immediately. She was great about sending updates over the course of the night, somehow got our bottle-hating baby to take multiple bottles, AND got her to sleep the longest stretch she's ever done to date! The rates were super reasonable too: $25 agency fee + $15/hr! Thank you, Charity and Nanny Connections, for helping these newbie parents have a wonderful first experience with a sitter and a great time at our friend's wedding! read more
11 years ago
We were super nervous about hiring a nanny for our 13 month old on vacation but we were exhausted and decided that even if we just got an extra set of hands it would be worth it. SO...that said...we were shocked by how good our experience was. Our nanny Charlie was awesome. She was smart, careful and extremely responsible but also good natured and fun. Our daughter loved Charlie and, in spite of a lot of initial trepidation at giving our baby to a stranger so far from home, we quickly grew to trust her. She followed the baby's schedule diligently, but also found great little games and activities. Our baby got excited when she saw Charlie and in just a few days it felt like she was part of the family. Having a nanny around transformed our vacation and gave us the chance to breath and relax that all new parents crave. It was the best decision we made on our vacation. So kudos and thanks Nanny Connection! read more
7 years ago
Tara was awesome while we were in Maui! Thank you for setting us up with her! We will be using this agency again when we come back to Hawaii!! read more
10 years ago
I highly recommend Nanny Connection. They helped us out with last minute childcare needs during our vacation. Katie who did the booking cheerfully found us our nanny in less than 24 hours notice. Our nanny, Terri Huber, was superb and very experienced. She showed up early for a super early morning start. She quickly connecting with our 17-month-old and brought her out in a stroller on the hotel grounds for several hours. While on their walk Terri took lovely pictures and shared them with us. She provided our daughter with a fun and enriching experience, and there was even crying when Terri left... Thank you, Terri and Katie! read more
11 years ago
Traveling with 6 year old twins, one of them a Type 1 diabetic, is challenging. Marie at the Nanny Connection made it super easy for us. She had previous experience with T1D kids and was relaxed and comfortable caring for our boys. She kept them busy and active all the time. She also was great about discipline and manners. I would highly recommend her! read more
9 years ago
I want to thank you for introducing our family to Charlie! She arrived on time and eager to tackle the 7.25 hours with my 2 kiddos. She was so sweet with them, took them to the Montage to play and explore and also updated me with cute picture messages. My Husband and I married almost 6 years ago, we didn't have a honeymoon. While we only got the 1 day out of 6 to spend alone time together, I knew at least the whole time I could put my worries aside and focus on him and us. Thank you a million times over.. He and I REALLY needed the time to be Wendy and Brayden again read more
11 years ago
We recently visited Maui for a week with our 18 month old son. We were referred to Nanny Connection by the concierge at our resort Aina Nalu in Lahaina. They were able to accommodate the two evenings we wanted to go out for a nice adult dinner. Charlie was the nanny that was sent out to take care of our son. She was amazing! We instantly felt comfortable with her. We arranged to have her come a little earlier than we needed to leave as to spend some time with her and our son together. She even brought along some toys to play with. We would highly recommend Charley to anyone looking for quality child care while on vacation. read more
8 years ago
We loved our nanny Jina that we used three times while on our stay in Maui. She was amazing at entertaining our three year old and seven month baby. She did yoga, read books and a spa night with our daughter. Both kiddos were happy and in bed when we returned. We will definitely use this service and work with Jina again on our next trip! read more
8 years ago
We just went to Maui with our 16 month old and were referred to The Nanny Connection. Not only are they wonderful to work with, but our nanny, Marie, was amazing. She helped with everything from playing with my active daughter in the pool to chasing her around the lobby and then helping us at dinner with her. Marie is lovely, upbeat, punctual and undaunted. A "must" on vacation and highly recommended. read more
15 years ago
My wife and I took our son, wife and grandchild to Maui returning just a week ago. I have to say our use of the Nanny Connection made our trip. Dionne, the arranged nanny, arrived promptly with a bag of toys to warm our grandson's, age two, heart. In the mornings after her visits he would look around and ask about her "truck lady". The use of the Nanny Connection made all of our lives better and gave the adults a time out when we needed it. Thanks for the service we will definitely use this service again! Doug and Penny Mahon Sonoma, Ca read more
11 years ago
Excellent service. Pricey, but worth every penny. Mary Poppins came to our door with a rolling cart of toys she selected for my girls. Her real name is Chris- former school teacher. My daughters said she was the best sitter they had ever had. She was a pro. Sheraton referred us. read more
12 years ago
A year and a half ago we were referred to the nanny connection by the Kapalua Ritz-Carlton concierge. We had two boys ages six months and a year and a half. They sent a very nice woman named Chris who was also working in the Maui school district as a special-needs instructor and our kids fell in love. She came with books and educational toys and the kids asked for her when they woke up in the morning. A little over a year later we have returned to the island and worked with Chris again and before we knew it felt like she had worked with the boys for years. Patient present kind of loving. Working with the service has been great. They are Quick and efficient, sending info back-and-forth via email and text or getting them on the phone when you need them. They feel safe reliable and communicative. read more
11 years ago
The nanny connection was great - we highly recommend you check them out if you are need of childcare while traveling to Maui. First, they are incredibly responsive and organized. They responded to our inquiries very quickly and made sure to find a nanny that fit our needs. They connected us with Diane who was fabulous. She was able to sit on both sides of the island and gave our little girl lots of love and attention. The next time we head back to Maui we'll definitely use Nanny Connection again! read more
More info about The Nanny Connection
(808) 875-4777
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http://thenannyconnection.com/
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Does The Nanny Connection take credit cards?
Yes, The Nanny Connection takes credit cards.
From the Business
Specialties
We are a Maui child care referral agency providing short-term qualified baby sitters and nannies to enhance your family vacation. Nannies have First Aid and CPR training and are very carefully screened. Our goal is to provide a fun, safe time for your child or children. Your nanny will come directly to you at your hotel, condo or residence. The nanny will come with enthusiasm, aloha and a bag of age-appropriate activities. Celebrating 20 years, The Nanny Connection is Maui's premier referral agency, always setting the standard for resort nanny and babysitting services.
History
Established in 1991.
The Nanny Connection is Maui's longest serving nanny agency providing short term, qualified nannies and babysitters to enhance your family vacation. We are the island's only nanny agency holding prestigious memberships with the Association of Premier Nanny Agencies (APNA) and the International Nanny Association (INA). We are also a member of the Better Business Bureau, the National Association for the Education of Young Children (NAEYC), and the Maui Chamber of Commerce. Our nannies are experienced, carefully screened, Infant and Child CPR and First Aid certified, and strive to create a caring, safe , and fun environment for your children.
Meet the Business Owner: Klara S.
Hi, I’m Klara! Originally from Vancouver, Washington, I’ve proudly called Hawaii home since 2015. I began my journey with The Nanny Connection as a nanny and, through years of dedication and growth, advanced to Manager of Events & Operations. Fluent in Russian, Ukrainian, Romanian, and English, I bring extensive experience in childcare, early childhood development, and family support. I oversee corporate childcare programs, wedding and event services, and work closely with our incredible nanny team to ensure exceptional care for every family we serve. As a first time mother, I bring both professional expertise and personal understanding to my role, strengthening my commitment to providing trusted, compassionate, and high-quality care.
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Review Highlights - The Nanny Connection
“We just went to Maui and at first we were very nervous about introducing someone new to our kids for the week.”
Mentioned in 128 reviews
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36 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
10 years ago
I am not a person who often posts comments because great praise is not easy to achieve and in this case with Nanny Connection's customer service and the excellent, calming care of Diane Weiner 5 stars has been earned, and not just from one instance but from 3 years of our use. We first used Nanny Connection and were sent Diane when our daughter was only 6 months old on our vacation to Maui. I was nervous. But out of the previous nannies we used, Diane was very down to earth, a genuinely happy person, not overbearing and not one to get stressed- she has years of experience and is a mom of 3 so easy to see why. She put us at ease and was a real relief to myself who was feeling like an overly neurotic new mom. She got our baby to sleep at 6 months and it was wonderful to return from a date night out to a quiet room- which she has consistently done now for 3 years with our daughter. Our daughter at a very early age was extremely active, is now very social and likes to learn, and Diane is the perfect fit as she was the only nanny who ever showed up with a large bag of age appropriate toys and coloring suppiles, and was ready to take her on a walk outside, play on the lawn, go play in the pool immediately, and help her play with other children on the resort. She doesn't overly use TV, she is an outdoorsy, fresh air person and also loves to do art. We use Diane for 8 hour stretches now and this is perfect for us to optimize the daily Nanny Connection fee and get much needed adult time, like going on whale watching or snorkel tours not appropriate for our 3 year old or even just a long early dinner and walk on the beach or trip into Lahaina away from the resort area. Diane also can be firm and is very honest- she talks openly about what you need as parent, she has insured our daughter is fed what we requested, she even walks her to take her out to eat at fun places and puts her in bed on time, even on vacation- 7:30 pm. She also responds quickly to our texts should we chose to check in or even extend our time if she is available. But am glad she doesn't overly reach out to us via text all day because she is honestly and refreshingly not a phone savvy person- who is on her phone all the time, i know she is busy with my busy daughter. I am however glad that the Nanny Connection service uses text as part of their booking communications- because it is extremely quick and easy way to inquire with them about changing a time or day. Nikki and the other women at Nanny Connection have always replied very quickly and have never made an error in a booking for us. We thank them all for making things so wonderful and are a big reason why we keep returning to the same place on Maui to spend our precious vacation time. read more
14 years ago
We were in Maui Sept 20-Oct 5th with our 10 month old son. Based on the reviews, we decided to use The Nanny Connection. We had booked a 6 hour snorkelling trip & would need a nanny for at least 7 hours. We decided to book a nanny for 3 hours in the evening a few nights before just to make sure it worked out for our son. The people arranging the nanny responded quickly and made sure we would have the same nanny for both bookings. Susan Flaherty was the nanny assigned and from the instant she walked in, we knew we had made a good choice. Our son was relaxed with her and we were completely confident that he was in good hands. We enjoyed a nice evening out and were relaxed about our longer day away. Susan was so good with our son that we ended up asking her to come a total of five times on this trip (twice for 7 hour days). We would mention her name and our son would light up. She kept him on schedule and had him napping better than I did! Susan was also wonderful with us. She gave us great "local" tips which made our trip even better. I can't recommend both The Nanny Connection or Susan enough. I tell everyone planning a trip with young children to Maui to consider using them. It allows you to have a great family vacation while also having important couple time. We look forward to returning and seeing Susan again. The only hard part was saying good-bye at the end of our trip. read more
13 years ago
We used the Nanny Connection twice, most recently in February 2014 during our stay in Maui. I can't say enough good things about this agency. In our last trip, they quickly identified two great candidates for us that we were allowed to screen over the phone prior to our arrival. We chose nanny Mia Murray, who was amazing! She came every day of our stay to play with our two daughters ages 3 1/2 and 6. She was incredibly professional, dependable and punctual (she would arrive 10 minutes earlier than the agreed time). She brought her "magical" nanny bag full of games, toys and arts and crafts for my girls to do. My girls had a great time walking around the resort with her to explore nature and she even took them to the swimming pool on one of the days. The best proof of how great of a nanny she is: my girls kept asking for her every day, and they started crying after she left the last day! They kept saying they wanted to bring her to Seattle with us, and almost a month after our trip they are still talking about her. Thanks to Mia, my husband and I were able to do some fun adult things together knowing that the girls were safe in great hands and having a great time as well. Great nanny, great agency. We can't wait to come back and use their services again! read more
11 years ago
On our recent trip to Maui with our 7 month old we called Nanny Connection (rather last minute) to get a great sitter so we could go fishing. We called on a Sunday and Andrea answered the phone and was so gracious, searching for a sitter for us last minute. We wanted someone who could come that night so our baby could get used to her and have the same sitter come back at 4am! Andrea called me back and said that she wasn't able to find someone but she (being a previous sitter for the agency) would be able to do it for us. She gave me all of her great qualifications and we had her come. Andrea showed up that night with her own bag of goodies (books, toys, etc) and our daughter was anxious to play with her. Andrea followed all the directions we gave her and was back the next morning a few minutes before 4am. Being a mom who isn't used to leaving her baby with someone she just met, I felt completely comfortable with Andrea who proceeded to send me texts and pictures of how they were doing throughout the day. I highly recommend the Nanny Connection and Andrea Poling. We will definitely be using them when we return to Maui! Thank you Nanny Connection for making this crazy mom feel totally at ease. read more
13 years ago
We arranged for a nanny through Nanny Connection for a week in Wailea based on a suggestion from our hotel. We have had full time nannies as well as temporary help while traveling in the past for our three kids (age 9 + 5 y/o twins) and our standards are pretty high - we look for someone fun, caring, patient, flexible and capable of managing three kids for extended periods. Nanny Connection came through with one of the best nannies we have ever had - we hired her for 7 days, 8 hours a day, so we have a pretty good base of experience. Zoe was energetic (our kids usually wear a nanny down pretty fast), capably managed all three kids (or any combination thereof) and the kids really loved her. She was firm when necessary and we felt totally comfortable with her taking the kids to the pool, beach, where ever. Some friends joined us with their 9 y/o the last two days and they loved Zoe, too! We have been going to Maui with our kids for many years and this was easily our most enjoyable trip yet thanks to Zoe. We highly recommend Nanny Connection (easy to work with via phone or email) and Zoe! read more
13 years ago
I attended conference on Maui recently. After I had planned the trip my husband was unable to come with us so I needed someone to watch my 9 and 7 year old children in the morning. I was nervous about hiring someone I didn't know but read many great reviews about the Nanny Connection and a friend had used them as well. It was a very professional organization and as soon as I met our sitter, Lydia, I was at ease. Lydia was wonderful. The kids had a great time with her and she was very helpful with various tips on places to go snorkel, good kid beaches, even helped with recommendation on where to go get my daughter's glasses fixed. She played with the kids at the pool and beach, made sure they did some of their homework, got them up, fed, and going in the morning, and even helped get them packed up on our last morning at the place we were staying. It was such a relief to have a wonderful sitter to leave the kids with while I attended my conference. I would definitely recommend the Nanny Connection to other friends if they needed a sitter. And my praises in particular to Lydia!! read more
11 months ago
I worked with Nanny Connection on Maui for approximately three years, providing childcare for both local and visiting families. During that time, I consistently received positive feedback and maintained strong relationships with clients and their children. Unfortunately, my time with the company ended unexpectedly after a single negative review from a client whose children I cared for only once, for a few hours. The review contained inaccurate statements, but rather than reaching out to clarify the situation or hear my account, management immediately assumed fault on my part and terminated my position. Since then, I've learned that similar situations have occurred with other providers, where client feedback was taken at face value without adequate communication or investigation. This pattern has negatively impacted a number of qualified and dedicated care providers in our small community. While Nanny Connection offers valuable services for families, I hope they will adopt more transparent and balanced practices that support both clients and their team members moving forward. read more
11 years ago
We absolutely loved working with the Nanny Connection. First of all this agency is by far the best. The management was super responsive, down to earth, flexible, etc. Their prices are competitive. They made sure we had just one nanny for the whole trip, whereas the other agency on Maui wanted us to give our credit card up front, without guaranteeing one consecutive nanny. We got so lucky to get Marie. She was a fantastic nanny for the 10 days that we were there. She watched our 12 month old and 2.5 year old. She brought great toys, books, crafts, and was such a joy to be around for us, and for the kids. She took the kids on nature walks, taught them about local plants and animals, played with them in the pools, took them to neighboring hotels to look at the birds and aquariums...I can't say enough good things about her. She got to our hotel room a few hours after we checked in and the kids immediately loved her. We saw her every day and felt at ease leaving our kids with her while we went out for lunches and dinners. Request Marie!!! She's amazing. read more
2 years ago
We were initially apprehensive about leaving our child with someone new, especially as it was our first time going on vacation without family to tend to him. Entrusting our little one to a new person was tough for us. However, Sue quickly put our fears to rest. From the moment we met her, she was full of warmth and professionalism that immediately made us feel at ease. Throughout our vacation, Sue went above and beyond to keep us updated with regular texts, ensuring we knew how everything was going at the resort. She quickly learned what our child liked and made special plans and activities tailored to his interests. Her constant communication and personalized care were incredibly reassuring, allowing us to fully relax and enjoy our time away. We returned to a happy, well-cared-for child, and we couldn't be more grateful for the exceptional care Sue provided. We highly recommend Sue to any parents looking for a trustworthy and dedicated nanny. read more
12 years ago
We've been to Maui several times, but this is the first time visiting with a baby. We still wanted to go out on a couple fancy date nights, as well as take a snorkeling trip, so not ideal activities for our 7 month old daughter to tag along. We're so happy we found The Nanny Connection! The Nanny Connection set us up with Sharon Chapman for all three of the days we needed a nanny. We'd never left our daughter with a stranger before, so we were initially a little nervous about it, but when Sharon showed up our daughter immediately took a liking to her and we didn't worry about a thing! On the last day our daughter was happy and giggling with Sharon before we even had a chance to get out the door! I don't think she missed us a bit, she was so happy to play with Sharon and her goody bag of toys! We wouldn't hesitate to use The Nanny Connection for future visits, and would love for Sharon to take care of our daughter again. read more
10 years ago
My husband and I recently came back from Maui with our 4 year old son to celebrate our 10 year anniversary. We wanted to celebrate a night out alone, so after a lot of research and reviews, and contacts to the Nanny Connection, we used them to hire a nanny. Amazing staff and service! Always a quick response back to all my emails, texts, and/or calls. I was still a bit uneasy up until the moment our nanny, Charlie Marie showed up. (Our lil guy can be shy and a bit intimidated to go with others.) Charlie was incredible and our little guy had so much fun! She was right on time with a nanny pack and ready to take our son out for some fun activities. Charlie took him to dinner and even texted us some pictures what they did and saw on their nature walk. I would definitely hire Charlie again and use the Nanny Connection next time we head back to Maui! Wonderful and reassuring service! Mahalo! 4/22/16 read more
11 years ago
We could not have been more pleased with our experience. We have three girls (ages 6, 3, and 11 months). Marie was simply wonderful. She helped us at the beach, the pool, and we were able to have date nights too! She really connected with all three girls and they all loved her. And sometimes it's the little things - I would mention we were getting ready to go to the pool and she would start putting sunscreen on the girls, gathering supplies etc. It was so nice to have another pair of hands! We also had Marie watch the girls so we could go out at night and surfing one day. The kids had a great time going on nature walks, making crafts, and playing with the toys she brought. If you are still on the fence about getting a nanny for your vacation - do it! I didn't know vacations with three young kids could be this relaxing and fun! read more
15 years ago
We've used the Nanny Connection in Maui for a total of three times (once in 2011, twice in 2012). The sitters they send are very professional, mature and likeable. Our kids (aged 3 & 5) loved them. Both sitters on the latest trip were teachers during the day and had their own children. They brought along their own crafts & activities to entertain the kids as well. The questions they asked upfront about the kids and the rental made me feel very at ease. Our oldest daughter has a peanut allergy and requires an epi-pen. They were both knowledgeable with allergies and the use of the pen, which was a bonus for us. We were quite comfortable and relaxed when leaving our kids with these people. read more
9 years ago
We brought our two boys to Maui with us for a week and had a wonderful experience with The Nanny Connection. The planning was easy and we got an amazing sitter for our boys. Karissa (Kiki) showed up a few minutes early with lots of toys and activities for our kids. Our boys loved playing with her (they have lots of energy) and we came back from dinner to them sleeping soundly (she also gave them dinner.) Kiki watched our boys 3 times during our vacation and they had a blast every time. We enjoyed some time to ourselves feeling 100% confident that our kids were safe and having fun. We can't recommend Kiki enough! read more
10 years ago
On a recent trip to Maui, Allyson referred nanny Diana to us for a couple of evenings of sitting for our 7 year old twins. She was fantastic! Arrived on time, kept me updated during the evening, took the kids for beach walks and lawn games, and also brought some arts and crafts along with her. I had mentioned to her that we would be leaving rather quickly from an evening event directly to the airport, and she made sure that the kids were ready to go! Diana is really really great and if the need ever arises again, we will for sure call The Nanny Connection. I highly recommend them. Thanks ladies! read more
9 years ago
Took a few days for the office girls to get a nanny organized for my 6 month old, I didn't hear that we actually had a nanny until the day before. BUT.. Once we meet Shyela she was AMAZING. She was on time and so friendly! I was a little hesitant leaving my 6 month old before I meet her but she was so knowledgable and friendly I didn't think twice about leaving him. She sent us updates while we were out and to top it off she had our baby sleeping when we got home!! Will definitively have her come again when are back in Maui! read more
11 years ago
Marie and The Nanny Connection are the best childcare Maui has to offer! We were very nervous about using a nanny because our 3 year old daughter has Type 1 Diabetes. The Nanny Connection put my mind at ease and sent Marie. Marie is the most competent, responsible, FUN, and caring person we met on Maui. We felt more comfortable and at ease with Marie than our sitter at home. We have used Marie on our last 6 trips and look forward to seeing her again in April. I highly recommend both The Nanny Connection and Marie. read more
11 years ago
I found the Nanny Connection on Google and sent in an email request, They were extremely prompt in replying and very flexible in my requests. This is the first time I have left my 7 year old son with a stranger, and our nanny was absolutely fabulous! My son loved her! And I was so comfortable with her, that I booked an extra evening so I could enjoy an evening Luau, knowing that my son was being well looked after. I most definitely recommend The Nanny Connection and will contact them again when I return to Maui. read more
9 years ago
My family and I used the Nanny Connection in Maui for our one year old son and 6 month old nephew and we had such an amazing experience! Kimana was their sitter for 5 days and she went above and beyond to make sure they had a fun time while the adults explored Maui. She brought local, organic produce from the farmer's market for them and even cracked open a fresh coconut for them to try. She took them on long walks, played in the hammock and had fun in the sand. Thanks for taking such great care of our boys Kimana! read more
10 years ago
I can highly recommend Nanny Connection. We used them on our latest vacation to Maui. Initially we were allocated a slightly more mature nanny, who sounded absolutely fantastic, but knowing our daughter and who she relates best to, I requested a younger, active nanny. Nanny Connection in no time fulfilled our needs. We had Bridget and Sarah who were both absolutely fantastic and whom our daughter thoroughly enjoyed. It made it a thoroughly enjoyable holiday for all. Thank you so much Nanny Connection! read more
The Nanny Connection - nannys - Updated September 2026
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