We looked at a lot of in-home care services for my mom before deciding on The Key. They did an…read moreinitial assessment of her needs before care started. My sisters and I were involved every step of the way. After meeting my mom they decided which caretakers would suit her needs and personality best. The care was extraordinary and my mom (who can be difficult to please at times) had a great experience with each person. Together, we set a schedule so that she usually had the same caregivers which helped on days when my mom's dementia was at its worst. She especially loved Kendyl!! My mom, sisters and I are grateful we were recommended The Key.

If you're looking for compassionate supportive, and kind caregiving, look no further than Executive…read moreHome Care. The owners, Steve and Jerri Royer are most concerned about the genuine wellbeing of the loved ones whom they serve. They look forward to every opportunity to make life a little better for you and those you care about. This brings them true joy!

Music therapy is the best in the business Cole is top notch…read more Breavement therapy with Katie is awesome she makes sure that the memories RR cherished and promotes legacy projects

I rarely write reviews, but I feel a responsibility to share our experience with Endless Journey…read moreHospice so other families can make fully informed decisions during an already difficult time. It's been over a year, and I've had time to reflect. While hospice care should center on compassion, communication, and trust, our experience fell short in several critical ways. Our family often felt unheard, with key decisions made without fully including all family members with decision making authority. Communication lacked consistency and transparency, and at times we were given information that later proved to be inaccurate. There were also concerns around professionalism. Sensitive information was discussed in ways that felt inappropriate, which further eroded our trust. Additionally, clear family wishes--particularly regarding the timing of certain medications--were not consistently respected, and explanations around those decisions were conflicting. Basic care expectations were not always met. Equipment that was promised was not provided, and safety measures that should have been in place were absent, leading to a preventable fall incident. End-of-life care is one of the most vulnerable experiences a family can go through. It requires honesty, coordination, and deep respect for both the patient and their loved ones. Unfortunately, our experience did not reflect those standards. It is not surprising that Endless Journey's nurses received probation and fines for misconduct in July 2026. I share this out of concern. No family should have to navigate this type of added distress during a time of grief. My Grandma was an amazing woman and I am grateful for the time that I got to spend with her.

Five-star staff is so welcoming. They always go above and beyond. Very helpful make you feel like…read morefamily. They always one call away.

The care the owners share towards their staff and making sure all are cared for. That's was why I…read morewould even trust my mom with them.

My satisfaction depended on which provider I was working with. The OT I worked with was…read morefantastic!!! She was thorough, flexible with scheduling appointments, and able to solve problems creatively. However the physical therapy assistant I worked with was absolutely awful. He tried to manipulate me a couple different times which I definitely would not put up with!! Within a week I requested my doctor to put in discharge orders and I switched to outpatient PT. I never have to see that manipulating provider again. Thank goodness.

Like any service, it's all about finding the right provider. I've seen two counselors at Great Oaks…read moreand a nurse practitioner over the past few years and had good experiences with all of them. Their providers all have bios on the website so you can try to discern who may be right for you. I originally went to Great Oaks to get an appointment with the psychologist but she books out about 4 months in advance so I ended up seeing the nurse practitioner (who met all my needs just fine). Maria at the front desk is friendly and professional. If you go to the office with any regularity she'll learn your name. Great Oaks is in the same building as Don Bacon's office at the moment. The building is currently undergoing renovations but most offices seem to be open. My main gripe is the quality of the bathrooms (super outdated and dirty looking stalls, toilets, sinks, and dryers) which I'm hoping will improve with the renovations.

Laurie is an absolutely amazing therapis. She has helped me get my life back and gain a life I…read morenever knew was possible. I owe her so much!

A True Treasure - Exemplary Care When It Mattered Most We…read morecannot recommend Tonja highly enough. For four years, she provided care for our aunt during one of the most challenging periods of our aunt's life - the loss of her husband of 65 years - and Tonja was nothing short of exceptional. Professional Excellence: Tonja brought impressive credentials to her work: she's a certified med aide with basic life support certification through the American Heart Association and specialized training in Alzheimer's care. But certifications only tell part of the story. She was deeply knowledgeable about our aunt's medications and physical limitations, and she had a remarkable ability to notice subtle changes in our aunt's physical, mental, and emotional health. Reliability You Can Count On: Tonja worked 12-hour shifts, four days a week, and was unfailingly punctual. She was always willing to pick up additional shifts when we needed coverage, and she never made it difficult - something that gave our family enormous peace of mind. Communication That Builds Trust: Tonja kept us informed during and after her shifts about how things went and anything we needed to be aware of. This consistent communication meant we were never in the dark, and we trusted her judgment completely. When challenges or emergencies arose, she handled them with calm, care, and concern. Personalized, Family-Centered Care: One of Tonja's greatest strengths was how she truly listened and adapted to understand the wishes of our family. From day one, she quickly grasped our aunt's unique needs and personality. Rather than just providing basic care, she actively encouraged our aunt to stay engaged and active, striking that perfect balance between compassion and gentle encouragement. What truly set Tonja apart was how she treated our aunt like her own family. She took her on afternoon drives to break up the routine of assisted living. She planned "ladies lunches" that gave our aunt something to look forward to. She did in-home manicures and foot rubs - those small acts of care that brought real comfort and dignity during a difficult time. Going Above and Beyond: During our aunt's final days, when care became especially challenging, Tonja's dedication truly shone. Keeping our aunt hydrated was a major priority for our family but was often difficult to administer at end of life. Tonja worked tirelessly and patiently to ensure our aunt stayed as hydrated and comfortable as possible - attention to this critical detail made an enormous difference in her quality of life right up to the end. Most importantly, she provided genuine companionship and love when our aunt needed it most. A Family Recommendation: We all worked together to manage our aunt's care, and we are unanimous: if you're looking for someone who will treat your loved one like their own family, who brings both professional skill and genuine heart to their work, and who understands that quality care means both safety and joy - Tonja is that person. We would trust her with our most vulnerable family members without hesitation. Tonja deserves credit for the comfort and care she provided - we are forever grateful.

Tonja was hired by our family to come in a few hours a week and check on our parents.. She did some…read morelight housekeeping, meal preparation, and errands for our parents. She befriended them right away, and my parents really enjoyed seeing her come and go. Tonja was incredibly conscientious about the food preparation. Was it good enough? What did their favorite things? What could I do better etc. We unfortunately had to move mom and dad into an assisted living. At that point, we really didn't need Tonja's help. It wasn't until the very end when mom and dad started to decline heavily. We decided to see if Tonja could come back and care for them. It was incredibly helpful for them to have her come back easily into their lives. It was comforting for us to know that they were comforted by having her there. Up until they're dying day Tonja was with our parents. She was loving caring, and giving I would recommend her highly to anyone who is luck enough to get her.

I'm giving 5 stars for the physical therapists here. I've been here on a couple different occasions…read moreover the years and I have had nothing but great attitudes and help from the physical therapists I have seen. I would recommend coming here for sure. Now the front desk staff I think could use some work on their policies/procedures and attitudes. They are not the easiest to work with. I won't let that stop me from seeing a great PT though.

I have nothing but praise for the folks here, from the front desk to the therapists. I had…read moreshoulder surgery and spent four months rehabbing and strengthening my newly repaired joint. Not only did the therapists assigned to me communicate very well with each other, but also with the surgeon. The therapy was extremely helpful, and was made much easier by the very personable staff. I felt like I got to know them during my time there. I've given five stars because the system won't let me give any more!