Overpriced, tiny, crowded and not that great!!!…read more I got this mainly for location but it just wasn't worth it. Wasn't worth the price or slumming it for their tiny rooms. I ended moving to Hyatt regency after and it was much better in every way. This! Located in their posh neighborhood and central area. All things shop and pubs are here: you can walk to most spots. Just wasn't for me. They have an interesting decor/ a lot of mirrors in the lobby and so on. They do have champagne welcome on the arrival so that was good. Besides that, it was pretty meh. Paid WAY too much for this and it's underwhelming. Rooms are super petite: European size. Lobby smells like cigarettes. Hotel was full capacity when I went too. Perhaps that's why. But just not my scene. Location is great though. Plus one star for that!

High Tea! Amba Hotel…read moreMarble Arch was just north/east of Hyde Park. This restaurant was a great place for high tea. It's on the second floor of the Amba Hotel, a bit obscured from the busyness of Oxford St. It wasn't very crowded on a weekday afternoon. Staff were very friendly. To start, they offered champagne! There was a huge selection of teas. You can ask for refills for different types of teas you want to try. The scones and pastries were okay, I'm not usually a fan anyway. The sandwiches were delicious! Especially the smoked salmon. You can ask for more sandwiches! If you weren't full already, the desserts are great too. Everything is fresh. You can ask for a takeout container if you can't finish it. I used a Groupon, £26 for 2 people is an amazing price! Normally it'd cost £35 pp. No reservations needed. Overall, it was classy without the hefty price. The epitome of British food and culture in this one meal. I'd definitely recommend this restaurant!

This hotel was definitely nice, but on the smaller side of what I am used to. Our flight was…read moredelayed/canceled and since this place was non refundable I lost a day of my booking. I had a friend of mines who lives in the UK call them and tell them we were delayed. They held our room and we checked in the next day around 6:30am. We were given two room keys, and lead us to our room. The room was nice and out terrace windowed opened up. We showered, and situated ourselves. We left quickly to make our Harry Potter tour. Again, the room is on the smaller side but had everything we needed. We had a window terrace facing the street which was nice. The AC worked perfectly. The walls are pretty thin as we could hear everything going on outside our door. The hotel is in walking distance of a beautiful park and plenty of shopping plus restaurants. I'm happy with the location. Would book again. This place is pricy but I enjoyed my stay.

Hate the bathroom design. In 2025 I should be able to take a shower without haven't to pole vault…read moreinto the tub and then immediately soak the floor and toilet because there's no divider. There are shower curtains, sliding doors, etc. solutions to this Otherwise, the place was clean and the desk was nice. Rooms are extremely tiny

I recently stayed at the Meliá White House in London through a Costco Travel package. Overall, I…read morehad a good experience, and the service and location were definitely the highlights. From the moment we arrived, Wesam was great. He brought our luggage to our rooms, was very welcoming, and always checked to make sure we had everything we needed. One morning we had an early tour and breakfast had a long line, so he made sure we got to-go boxes to grab something for the road. We also met Prasanga on Wesam's day off, and he was just as helpful. He stored our luggage while we waited for our airport ride, offered us beverages, and continued checking on us. Both deserve recognition for their excellent customer service. The location was extremely convenient. There's literally a bus stop on the side of the hotel that takes you into central London, with the return stop right in front of the hotel. We were able to get to Piccadilly Circus for about $2.43 instead of paying for an Uber. The bus is also a great way to see more of London and get the local experience along the way. Just keep in mind that the buses we used weren't air-conditioned, so they can get pretty warm during the summer. There's also a Tesco about a 3-5 minute walk away, which is much cheaper for drinks and snacks than the hotel's self-checkout shop downstairs. The hotel lobby has a nice, upscale feel. Breakfast was included with our package and had a huge selection of food and drinks. Definitely worth it, although some of the fruit could have been fresher. The rooms were clean and comfortable but smaller than what I'm used to in the U.S., which I understand is pretty normal in Europe. The beds were comfortable, the TV was large, and the bathroom and shower were nice. My biggest issue was the air conditioning. I actually changed rooms because the first wasn't cooling well, only to find the second was about the same. The bathrooms also aren't air-conditioned, so the room can get pretty warm and steamy after a shower. The hallways have more of an older European look, and the carpets could definitely use a deep cleaning or replacement. I did like the elevator system. You select your floor on a screen, and it tells you exactly which elevator to take. One minor issue was getting enough complimentary water in the room, although the staff eventually took care of it and provided larger bottles. Overall, I enjoyed my stay. The location, breakfast, and especially the service from Wesam and Prasanga made the experience. The room itself was decent, but the AC and a few other things could use improvement. I'd probably try a Marriott or another familiar brand next time just to compare, but I would still recommend the Meliá White House.

Melia White House is a hotel that was converted from a luxury apartment complex. The interior is…read morequite charming and shows how luxurious it was at one time when it was apartments. Some hallways still have the old, polished wood trims. There are antiques throughout the hotel. Art work is quite unique. The staff are very nice! Always available to help or answer questions. Love the staff! Hotel is clean. They provide rooms with basic toiletries, such as toothpaste, toothbrushes, shampoo, conditioner and shower gel! Melia has a great breakfast buffet and a wonderful Spanish restaurant! Located close to public transit. Good location for walking or to catch the underground or bus to further distances. I wish I can give this hotel a 3.5/5 star rating. Unfortunately, there is no half star. Therefore, I give this place a 3. The rooms are super, super small! There was only about 12 inches between the end of the bed and the wall. There was no room for our suitcases except on the floor. We would take out what we needed and then zip it up and place in standing position. There is barely any sitting space in the room. Only sitting was done on the bed and a small stool. Bathroom is extremely small. No shower door or curtain to keep shower water from getting all over the bathroom floor and counter. Bathroom has only a sliding door. Rooms are fairly quiet. We were lucky to have quiet neighbors. Unfortunately, the outside street noise is loud if the room windows were open. We were on the 7th floor. There is a/c, but we like some fresh air in the room. City street noise was too loud. Once the widows were closed, it was super quiet. In conclusion, the staff went over and beyond for customer service! Wonderful staff! They even offered to pack breakfast for each member of our family since we're were leaving at 6:30am for the airport. Rooms are clean but extremely small. The shower area needs a better design to prevent water from leaking all over.

I drastically underestimated how difficult it would be to find a decent hotel in London that wasn't…read moreoutrageously expensive. I ended up picking this one and it did have some good aspects. The location was excellent. In a short walk you could be at the Tower of London, Tower bridge, and a tube station. There's plenty of space out front for vehicles to pick you up or make deliveries. I think the reviewer that mentioned that the thermostat seemed like it was from the 1980s was being generous. It had five tiny buttons to control the temperature with absolutely no indication as to what those numbers did. What temperature will they make the room? Just take a guess! What really upset me and will prevent me from staying here again is one of their policies. I happened to check my email the day I was leaving the country. It was from the hotel stating they were not able to put a pre-authorization on my credit card of one pound (to prevent fraud) and that they would cancel my reservation in 24 hours if they did not hear from me. What happened was that when I made the reservation my card was still good but it was set to expire in a few months (right before my trip). So if I wouldn't have seen this email I would have shown up to the hotel and not had a room waiting for me. In a panic I called all three of the other hotels that I was going to stay at and they all said the same thing, which is that they would never cancel my reservation for something like this. One of those was also a Hilton, which owns Doubletree. So this DoubleTree policy is atrocious. My complaints were not addressed either. they just said it was their policy. There are so many ways this could have been handled better. They knew my expiration date when I made the reservation. They could have contacted me way before the reservation. They could have done a pre-authorization way before the reservation. Just so frustrating.

Hotel has a nice location. Exec lounge is convenient to grab a quick bite and get some water…read morebottles. The rooms themselves are on the smaller side and it has carpet that has probably seem better days. Good for a short stay where location is more important than room comfort and size. They have a big breakfast spread at the restaurant with plenty of options.

The room was clean, bed was comfortable, the room had AC (which was imperative coming in at the…read moretail end... and apparently re-start... of a heatwave. Service was well enough. The one thing I did find odd was the location of the TV... more in front of a wall rather than a viewing position that makes sense. This was only relevant due to the time that was required to overcome jet lag from a 36hr trip. Location isn't terrible. You aren't smack in the middle of anything, but not too far walking distance from a hop on/bus stop. The restaurant doesn't have its own yelp page from what I can find, so this is included in that. My Spicy Honey Margarita was quite good- but the staff did not seem to want to be there at all. Quiet bickering amongst one another that translated to their table service. I'd stop back in for another go because the cocktail was good. It had more of a tea taste than Margarita, which was fine by me. I wish they (hotel) had been willing to work with me when my flight was canceled. I notified them as soon as I found out, but since I booked through Orbitz they said I needed to call them. Did that- Orbitz contacted the hotel (which I had already done) and the return message was basically "Sucks to be you. Nothing we can do." I guess the positive is at least they didn't completely give my room away, but it did suck to pay for a night I wasn't able to make it into due to the flight cancelation.

Helpful and friendly staff, delicious breakfast, great location, amenities, ambiance.read more

I saw the lower ratings - hey appear to be dated. My stay here has been great! First, I arrived…read moreearly and my room wasn't ready. The front desk associate got on the phone and had my room prepped quickly. The rooms were clean and spacious and the rate wasn't too expensive - especially for London. The air conditioner got really cold which helped me sleep. The bed and pillows were also really comfortable. There are 2 restaurants on the property. The first floor offers meals with a view outside. Good people watching. The second floor has the breakfast setup which was quick, efficient, and good. The fitness center - while not big - has enough equipment to give you a full workout. The pool area also looks nice although I did not swim. For Marriott Bonvoy members, this is an Autograph Collection property. Enjoy your benefits.

Three night stay for business in an area of London I had never been to before. Montcalm was a very…read moresolid property. Picked it because of proximity to my work commitments and because it's a Marriott. Status acknowledged at check in with easy options for breakfast or points. Clean, comfortable, quiet room with effective black out shades. Love that the bathrooms have heated floors and great shower. These things matter when you're jet lagged and running on fumes for most of a short trip! Only real miss was not coming to make up the room when I went out for the evening when asked and was told they would, but they did bring fresh towels up. I also think it would be great if they had a streaming TV for Netflix etc. login. But overall solid property. If I am likely going to be back for business will stay here again.

The Como is one of the hotels that my company uses for all of us coming to London. The location is…read moretremendous, as is the size of the rooms. Not big but decently sized for London. I don't love how complicated their system for lighting is, but that's more of a nit. The front office staff and bellman are all very nice. I had a really good experience with Room Service who was also extremely helpful. My gripes are: 1) they still have one floor of smoking rooms on the 7th floor so if you're on 6 or 8, you're screwed because rest assured that those of us non-smokers living in the US, can sniff out the "deodorized smoking-infested rooms" from the vents. I had a really rough first night because I have bad allergies which is brought on by things like incense or cigarette smoke. I just dreaded the next four nights. Luckily, I remembered that air purifiers could help so I asked them to put one in my room, which helped a lot when I ran it nonstop. 2) their Housekepping is terrible. The room was inconsistently clean depending on the day so I assumed that it was down to who you had been cleaning your room. On top of that, they wouldn't clean up the coffee area so didn't replace the coffee cups, spoons, etc. They also didn't replace the Nespresso pods or daily bottle of water except giving us one of those individual bottle during our entire stay. They should have been replenishing with two bottles each clean. 3) upon check-in, they left a plate of canapés but one of the canapés was kind of off the plate. What disgusted me even more was that the welcome note was for a different guest so wondering if they left it from the prior guest. Yuck. I'm also thinking that they allowed the prior guest to stay in the room after they cleaned it and they didn't refreshed the room. No bottled water and #3.

This hotel claims that it's five stars. Now, let me tell you about my experience. My boyfriend and…read moreI had booked a weeklong romantic trip to London, And when we arrived early we were pleasantly surprised that the room was ready for us and a fresh bloody Mary was waiting (purchased by us.) Unfortunately, this would prove to be the last positive surprise I would encounter at the Como. The first thing that stood out to me, after we got to the room, was the bathroom. There weren't any Q-tips in the bathroom. To me, as a frequent flyer a five star hotels, this was the first sign that something was gravely amiss. These fears would be Momentarily confirmed, later when I received a phone call from perhaps the rudest concierge ever. He had booked us one of the most romantic dinners in one of the hottest spots in London. We decided not to go, do to the fact that I wasn't feeling well. (I am four months pregnant.) given these first two experiences Como has dropped from a five star to a three star hotel (One star lost for the Q-tips and one star for the rudeness.) Now I don't want to belabor my experience, as I was there for five days. However I want to simply leave you with why the coma will finish with a one star review and not a three star. They would lose the nextar for charging us $487.76 USD for bottled water during our stay, as they do not give three waters away. (ladies I even checked the gym in the girls bathroom there were none to be found.) The final starwould be lost when after ordering a full avocado sliced for me and my growing baby they would take my avocado when the maid came, even though I had specifically placed under a napkin on the far side of room which was an obvious indicator to leave it alone. So, I will conclude this review by simply stating, that after five days we cannot take it anymore and switch to a true five-star hotel that is certified by Google reviews, Facebook reviews, TripAdvisor, and my Centurion AmEx concierge. I am looking forward to my next yelp review as being a positive one.

I had a fantastic experience at this Double Tree during my recent short stay in London!…read more Check-in was simple and quick. Perhaps because I am a Diamond member, but in any case, the lady at check-in was super friendly and got me in my room right away. I was given an "upgrade" to a park view on the highest floor, which just allowed for a better view of the park, but wasn't incredibly necessary. The room was "small" compared to American standards, especially the bathroom, but it was spacious and clean compared to European standards! The bed and pillows were super soft and comfy, and the only thing that I was really missing was a safe. The cost for two nights was like staying at a decent hotel in NYC, but the service and cleanliness were well worth it for a stay in the heart of London. I also felt very safe walking in the nearby neighborhoods (near Hyde Park) at night.

Enjoyed my stay here. Staff was soo nice and helpful. Salaar and Sebastian were great and had great…read morerecommendations to eat and also helpful when we got there too early to check in. Right next to Hyde park so a nice place to walk in the morning. The room felt nice and new and roomy and super clean. View of the front Hyde park was nice as well. Booking came with breakfast and was delicious, can't complain. Would stay here again.