They don't have 'everything', but they've crammed quite a lot into Barnum Hardware. My wife and I…read morego there to get better paint, good advice and supplies. Recommended, especially if you're not looking for a big box hardware.

I was looking for a new dead bolt strike plate for my front door that wouldn't lock or stay…read moreclosed. I removed the old plate and brought it with me to Barnum Hardware. A man behind came out from behind the counter to help me. He said my plate was very old and obsolete. He came up with the idea to cit off a center bar on the plate and maybe, just maybe it would latch again with it removed. While I waited for him to return another man was assisting my friend and he was just as helpful to her. We thanked him, paid for our purchases and left. Once home, I put the strike plate back on the door jam and closed the door. It worked! I can close and lock my door again. I'm giving Barnum Hardware and that men that work there a 5 star review. I will never go anywhere else for my hardware needs and my friend agrees.

Always great to go to shop at a place which is not necessarily a big box store. They have just…read moreabout anything you may need and the staff to assist you in a more personal way. It's imputó not lose places like these. By local.

Everything went well. For a small hardware store they always have whatever I need. It's old school,…read morewhich, sadly, means they truly want to help you, are personable, and do help you figure out what will help you with your project.

Hemlock is a great locally-owned and locally-operated hardware store that has never left me…read moredisappointed when I've needed something. They are so much nicer to deal with than the big-box stores.

Nice hardware store with nice and competent people. Only thing to know is that unlike every…read morehardware store I have used they do not carry or mix paint.

Last old fashioned hardware store around! The staff is super knowledgeable and very helpful. Need a…read morecopy of a key made? A new hose nozzle? Clothes line? Screen fixed? All that and so much more. I always discover something new and awesome when browsing.

I contacted Springhill Hardware and spoke with Frank and asked if they sold Weber grills and if…read morethey would be able to deliver it assembled. I live in Virginia and my mom lives in Hamden and my brother and I wanted to get her a new grill because her grill was falling apart and not working properly. My brother had cooked on the grill this summer and it took forever to cook the chicken. I call the hardware store and worked with Frank, who was awesome and understood my request for the grill to be assembled and delivered. Frank delivered the grill to my mother as part of an early Xmas gift and she was very excited to finally have a new grill. I would highly recommend Springhill Hardware over the big box hardware stores. It was a great feeling to support a local resident and business that has been there since I was growing up in Hamden in the 70s.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Everything there is grossly overpriced! They're eager to make the sale and get your money until…read morethere's a problem which ultimately will happen. Over a piddly key they cut for me that wouldn't work they refused to give me a refund even though it was their mistake. Although I've done a good deal of business with them over the years they showed me they have no regard nor respect for their customers. Manager was extremely rude and disrespectful to me from the moment I walked in the door. Better off going to Lowe's, Home Depot or another online delivery service which eventually will force them to shutter up shop for good.

This was a nice store, and had what I needed. The service was excellent, as there were many…read moreemployees to help me with what I was looking for. The selection was decent, and had what I needed, although had to buy a slightly more expensive piece as the cheaper one had to be ordered. The value however was good and I was still able to leave satisfied!

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

The team at Ace is always helpful and friendly. Specifically Vinnie always puts a smile on your…read moreface at checkout. Today I have to call out Keith who was leaving for the day and walking to his car. He recognized me from helping me in the past and offered to help. He walked me back into the store to get the exact plumbing part I needed...which worked perfectly.

Customer service could not be worse. It used to be excellent under the previous owner, but not…read moreanymore. Prices are beyond outrageous, the staff has absolutely zero knowledge of their products (which are very poor quality these days - and the store does not stand by their products), and no proper understanding of service, not to mention a lazy, very unpleasant attitude, and no regard for longtime loyal customers who now are former customers. Take your business to Home Depot or literally anywhere else, if your money and your self respect matter at all to you. I certainly won't be back, after all these years.