Hemlock is a great locally-owned and locally-operated hardware store that has never left me disappointed when I've needed something. They are so much nicer to deal with than the big-box stores. read more

Nice hardware store with nice and competent people. Only thing to know is that unlike every hardware store I have used they do not carry or mix paint. read more

Not so good with communication (I just wanted to find out the status of my order), but after my order was delayed, they delivered it beyond what I pictured to be local. Thanks! read more

Never going to order from their website again. Super slow delivery! When I called to ask why my order wasn't delivered in a timely fashion they didn't offer to find out or expedite it any any fashion. The older guy with white hair at the cashier's desk offered a snide comment to me about calling me when my item was ready. He was not friendly and couldn't be bothered (and there wasn't any one else waiting to be checked out!). Not going back there anytime soon! read more

First off lets talk about that hardware store smell that hits you the second you walk in off the post road. Love it. What sets this store apart, though, is the incredible knowledge that everyone working in there has. It's kinda wild. Highly recommended!!! -Kevin read more

Purchased a deluxe Weber grill a few years back from Hemlock. Took some da Mage in hurricane last week and dropped in to Hemlock for a part to repair. Shock zero help or interest in helping. Went on line found part needed and it coming direct to my house. Could of bought grill from Home Depot but took the leap to go local in case I needed support. Hemlock came up shot on help so I guess it make no difference where you buy. Service is a lost are I guess. Thank God for the internet. Trying to stay local just does not work. Amazing Internet seller was most helpful and will to help with answers and parts. Made a customer of me read more

Close by, you can still buy a few screws instead of a box of 100000 like big box. There are guys that can help

The guy with the white hair was so rude & disrespectful. I tried to speak to him. He kept speaking over me. I said my brother bought the wrong thing. He said" you should of got it yourself." My family shops here to support small businesses. Then be treated so rude for no reason. We are going back to Home Depot. read more

This is the best hardware store for miles - - maybe in the state of CT - - where help is readily available but not overbearing. Quick in and quick out and when you're busy (as I am), that is so valuable. I would have expected, and would be happy to pay a little more but I didn't find things to be more expensive. Good Job, Hemlock. read more

A rather large local-style hardware store. Always friendly and helpful here, I'd rather drop in here to grab things than the big box places. They also have a reward program so ask about that if you're in here a few times. read more

Not friendly. Wouldn't exchange a 2.99 item. Will go to Posters instead. Posters is family owned and friendly.

Not making keys because of Covid. So much for convenience redefined. Explain the scientific reasoning behind that decision.

I've loved hardware stores like this since was a little boy, and still do. Smaller operations than the Airplane hanger size, soulless big boxes. At Hemlock Hardware, I see the same men who are always there to help, are always well informed about their merchandise and make a trip to the hardware store once again a pleasant, simple, and fulfilling experience. read more

What a disappointment. Nobody was friendly and refused help in the screw aisle. What a joke!!! Home Depot came to the rescue. Guy at register too busy hiding behind his Covid shield to realize he was at work. Yes, I had a mask on. Will not be back. read more

These guys really know what they are doing! I have been here twice - once to get our Weber grille for my husband before Father's Day last year. Not only were they quick and knowledgable - they came and hooked it up the next day AND since we needed it connected to our gas - called up someone to come immediately so that my hubby came home to a brand new fully loaded hooked up grille!!! Both times I've been there, I'm immediately greeted with a huge friendly smile and attended to the minute I walk in the door! I had a piece of silver stuck to a glass bottle and needed to get it off. They knew just what stuff would get it loose! Not only are they incredibly knowledgeable - but they also gave me extra pointers on a couple of handy questions I asked. I highly recommend them. read more

In my opinion the best hardware store I know of in Fairfield. Everything you need is there-even the nails and screws that Home Depot does not carry. Accessories for your Weber, American flags, paint, and the Scotts 4 step program all are here. The minute you walk in the door, a salesperson greets you and all you have to do is tell them what you want and BOOM they bring it to you in 2 seconds. Can't live without Hemlock. read more

A throwback to when you could actually get "waited on" in a hardware store...sure it costs more then Home Depot, but the screws without the search, long lines and attitude can be worth it sometimes. Fairly comprehensive selection. read more

Family Run. Great Service. Hard working, professional and friendly. I go in here a couple times a month. Been doing so for 20+ years and have always had a positive experience. Nothing but good things to say. They always have what I need, and are willing to provide advise and opinions on both their products as well as your DIY project. Highly Recommend. If we want our town to thrive, everyone needs to support local merchants. This is one shop where you'll be proud you did. read more

Do NOT get keys made here! I want to like this place. I can there from my home and business. We own a multi-use building. I need keys made from time to time. On several occasions, the keys made here did NOT work. I hate to say it, but the keys at Home Depot are better. read more

What's great about this place is the owner. He knows a lot and comes up with great recommendations for useful fixes around the house. The prices are lower than competitors in the area and it is not a crowded place - there is room to move around without fear of knocking something over if you know what I mean. I go out of my way to schedule trips here rather than to other hardware stores. read more

I love this hardware store. They are nice and I appreciate their patience. It is truly a small town store with a big heart! Thank goodness they are still around! read more

Best organized hardware store I have visited anywhere and helpful and knowledgeable staff greet you as soon as you enter the store. Convenient location with easy curbside parking always available. You'll save big in time and convenience whenever you shop here for everyday hardware needs. read more

Convenient location and competitive pricing. The quick ease of getting in and out when I'm running my weekend errands makes this my go to household/yard projects. read more

This place is great. Nice to see this local business survive in this economy! Great service, knowledgeable people. Can't go wrong with these guys. read more