This laundromat has gone seriously downhill. It's extremely run down, dirty, and overpriced for the condition it's in. Dozens of washers and dryers have been out of order for months, with "SORRY" signs still hanging on them and no sign of repair. There's no proper maintenance being done at all, Machines are broken, missing parts, and some don't even turn on. You end up wasting time walking around just trying to find one that actually works. The floors are dirty, lint and trash are everywhere, and management clearly doesn't care about upkeep or customer experience. For the prices they charge, you'd expect working machines and a clean environment, but this place feels neglected and forgotten. I honestly wouldn't recommend this laundromat unless it's an absolute last resort. It needs a major cleanup, maintenance overhaul, and better management. read more

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I used to come here for years, up until they changed their opening time. Since it's a small place and can get full quickly, I would usually arrive early. Unfortunately, they went from opening at 7 a.m. to almost 8 a.m. on the weekends, which made it inconvenient. Also, the place just isn't what it used to be. Like others have mentioned, it's always dirty, the machines are often broken, the attendant's are no where to be found and the prices feel too high for what you get. I ended up finding another place to go, which is disappointing because this location was very close to me. read more

After being a customer for many years, They lost $400 bed sheets during my last of my drop off! When I called to inquire about the lost items, I was offered store credit???? Ownership on this place has changed do not go here. read more

I do appreciate having something so close when the laundry room in the apartment complex (only three washers and three dryers for dozens of residents) is fully occupied and dysfunctional. My biggest need has been the dryers and they've been more consistent than the ones in my parking garage. I do have to run my loads a couple of times to dry my clothes fully, but I'm technically wasting less money here, vs feeding funds and prayers to the machines below me. Operationally, it seems you might run into a couple of problems if you need the attendants' help beyond assisting with the basic functions of the facility. Haha, all staff members should know the WiFi code. A little crazy you have to wait for the knowledgeable staff to show or hope they're working the place when you happen to be there, too. Still, it's nice to camp here for around an hour and checkout from everything else with a book you're trying to finish. So the Oaks Laundry mostly wins for now. read more

This is our favorite laundry center! Cynthia keeps this place clean and inviting. The washers are always cleaned and reset before each person starts. Cynthia was kind, patient and friendly. She was also sweeping and cleaning the entire time we were there! We were here a couple weeks ago and it was dirty and unkept. Today total opposite! Today it was clean, sanitized and lovely! Bravo to Cynthia and management! We will be back! read more

The Oaks Laundry - These washer hold 8 loads!!! They work great and you can do so much laundry in one load! Look how pretty Cynthia cleaned them! - Laundromat Near Me - Sherman Oaks, California

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Dirty. Prices went way up. I would love to work here so I can sit on my phone out of camera range & not work! Especially when there are wash & fold finished taking up the washers!!!! read more

The Oaks Laundry - Employee on phone doing. Thing but getting paid! - Laundromat Near Me - Sherman Oaks, California

Done with this Laundromat. The machines don't work. And the customer service is poor. I accidentally loaded 96 minutes onto one of the driers because it kept saying "bad card read" (even though it was taking a balance) and when I told the attendant she said there was nothing they could do. So yeah... read more

Many machines no working for over a month False advertising at door said las wash at 9pm The guy who close started tell you that he needs to close starting at 8:30pm And we need to leave before 10:00pm I used to love this place but it went from bad to worse read more

The Oaks Laundry - Many machines no working for over a month - Laundromat Near Me - Sherman Oaks, California

The Oaks is our go-to laundromat. We checked out a nearby coin-op that was supposedly cheaper, but it was coin-only, had bad parking, and looked too crowded--so we left and came back here. The Oaks is always clean, accepts laundry cards (you can load with cash, card, or Apple Pay), and it's rarely too busy when we go. While there is parking in the back, it can get tight due to nearby businesses--just something to keep in mind. Some machines have been out of service for a while, but we've never had issues finding one. Staff is always friendly and helpful, and the place feels safe and well-maintained. Once, it was unexpectedly closed--when I messaged on Yelp, I got a quick reply explaining the issue and a follow-up once they reopened, which I appreciated (though a sign outside would've helped). Washer sizes are limited to 2-, 3-, 5-load, and a large commercial washer, so small loads can feel pricey. Still, the convenience, cleanliness, and occasional card bonuses make it worth coming here for our main laundry needs. read more

The Oaks Laundry - Laundromat Near Me - Sherman Oaks, California

I had a great experience here today. I like that you don't have to bring quarters, since they are on a card system that you load. They have a parking lot in the back, and they even have a bathroom that you can use if you have purchased a card to do your laundry. They also have little tables where you can sit and do some work while waiting for your laundry. The young man in charge was super helpful (I forgot to ask his name!). I will definitely come back when I need to do a large load. read more

Nice place near my workplace to do laundry after work when traffic going home is horrible! Not coin operated, you need to get a card here to reload. It could be cleaner and most of the machines aren't functioning properly half the time but they have signs on them. If you're looking for a quick laundry place, this is the one! read more

I have been here twice in the past 2 weeks and both times the washing machines have been broken and my clothes were sopping wet when I returned. I told the attendant both times, and he didn't even acknowledge that machine is broken by putting a sign on it, leaving the next person to experience a broken machine. read more

Got to the laundromat at 8:50pm with 3 loads of clothes to wash, and an attendant is present "working". We're already rushing to start the washers because we know we're running against the clock considering the laundromat closing at 10pm. We put in $25 into a prepaid card, throw in our clothes with detergent, but the machines aren't starting. When we ask why it isn't working, the attendant tells us the owner recently put a time restriction on each machine that prevents loads starting at 9pm. (1) Signs should be present notifying customers of this so they won't waste their time, money and detergent, but (2) the attendant should have been available to notify incoming customers of this. We had to remove our clothes bc apparently the restriction can't be bypassed. Bummer of a night. Go to Happy Bubbles in NoHo instead. read more

The premier drop-off laundry service in the valley. From the incredible customer service to the flawless results. A must-try for anyone in the area! read more

Super experience at Sherman Oaks laundry. After several experiences at that laundry, I highly recommend this place with easy facilities and nice people helping you if necessary. The super cleaning ozone Washing powder gives your laundry a very nice and fresh smelling. read more

I've been coming to this laundromat regularly and, for the most part, the place is clean, and the machines work fine. However, I've had repeated uncomfortable experiences with one of the attendants that make me seriously consider taking my business elsewhere. On multiple occasions, he's come across as territorial and unwelcoming. Most recently, I was told not to use the folding table near him because he didn't want "anyone messing up" what he had just cleaned. Instead of escalating things, I simply told him I'd only be folding for ten minutes and then I'd leave. He reluctantly agreed but hovered and checked in exactly at the 10-minute mark as if I couldn't be trusted. I was literally walking out as he checked, and I had even taken the time to neatly return and organize all the laundry carts -- something I didn't have to do. This wasn't the first time he made me feel unwelcome. There's a pattern of passive-aggressive behavior that really detracts from an otherwise decent facility. I understand staff take pride in keeping things clean, but there's a better way to communicate with paying customers without coming off rude or overbearing. I'm writing this in hopes that management takes note. Customers deserve to feel comfortable doing something as basic as laundry -- not like they're being micromanaged or a burden just for being there. Note: The person I am referring to the young male laundry attendant with long hair. read more

Horrible laundry facility Cynthia is a horrible employee who lost my three pairs of Alo workout pants she's bleached and stained all my white sheets and pillowcases. She hangs up in my face and I am the customer I spent a couple hundred dollars there a month. I am appalled by her behavior as an employee, and I am shocked that the owner of this facility still has this woman working there I would never bring my clothes to this place. I would never drop my clothes off with Synthia. I would never ever refer anybody to this facility, it's a whack job. read more

Cynthia is always helpful every time I see her. Thank you for making my washing needs easier for me.

Out of all these laundry mats, this was one of my favourite one yet. The young lady Cynthia was very helpful during my experience there. She was very patient and well understanding with me and my family. She answered all my questions I had about the prices and everything. If you guys ever need help ask for Cynthia. read more

Very kind and helpful. The lady up front walked me through how to set up my payment card since the machines don't take coins. It was an easy and stress free experience. The vending machine took my money and they instantly gave me my money back! If I'm in the area, I'll come back! read more

This place used to be good. I have been using their fluff and fold service for over 10 years, but they have become just horrible lately. 2 weeks ago, I got the call that my clothes were ready to be picked up. I went in around 8pm, but there was no worker in sight. Myself and another lady waited over 10 minutes hoping someone was maybe on a break, and would come back. No one did. I went back again at 930. The doors were already locked. I saw the worker, knocked, and showed I was there for pick up. He just yelled, "we're closed". They are supposed to be open until 10. Had to go back again next day (3rd time) to finally get my clothes!! Tonight, tried to drop off clothes. 845 pm. Again, no worker anywhere. So disappointing that they have gone downhill read more

Horrible places not what it used to be. It's nasty. It smells floors are very dirty. Machines are halfway cleaned not all of them work. I don't know if they even wash my clothes fully because half of it is wet half isn't. AC does not work at all. People come in to complain about their clothes, not being washed. read more

The fluff and fold is so convenient. Always on time and super clean. Feels like a luxury service without the luxury price. Love it!

This laundry service is a lifesaver! The same-day pickup is incredibly convenient, and their fluff & fold service is top-notch. The team is friendly and efficient. Plus, the 15% new-customer discount is a great bonus. That's how I discovered the laundry! read more

This Laundry Center is the Cleanest in the valley. The machines are always clean and free of smell, the staff keeps this place clean, and the machines are disinfected throughout the day. Thier washing machines offer "OZONE" option, which is great for my sheets and towels, they are super clean and last longer at home free of smell for weeks. The owner and staff are very friendly and knowledgeable and are available for questions all day long. Also, its air conditioned. read more

This afternoon I witnessed something unbelievable, I came to do my laundry and the young lady that works there I believe her name is Cynthia was doing a great job like always and a rude ass customer just threw her the keys, like what kind of per is this. If he's not happy he shouldn't be taking his anger on the employees who are just there to do their job and assist the customers, and if he doesn't like it he can go somewhere else. The owner shouldn't allow the customers mistreat his employees even though they always say "the customer is always right" not true. This girl is always doing her job every time I go, so she shouldn't be treated bad. read more

Cinthia & Eva best service ever! I come here because they make me feel like it's the best laundry mat in the city

Best laundry mat in town! Roman is the best and keeps a clean shop! Nice product selection and the price he is good. Roman also has a leave over night option for his customers. read more

Eva is fantastic. I have used this place for a long time and she keeps it super clean and tidy. When people are done with a machine she checks to make sure it's emptied out and ready for the next person. I've seen a lot of other places and they have a moldy smell in some of their machines and residue from soap etc left inside but not here! Thanks for keeping the place running smooth and safe for us to come do our laundry! read more

This is the best laundromat I've ever been to! Super friendly staff, very clean and convenient hours. I have to say I am impressed by the fluff and fold service, it saves me so much time! read more

Fine laundromat with a good amount of parking in the back. Unless you're a regular here, it can be pricey, as all of the machines only accept their laundry card, which is free and can be refilled with money, but each top-up requires a minimum $10 deposit, so if you're only dropping by to do a couple of loads of laundry, you'll have to pay at least $10. They have free wifi, which is a nice perk, but the sign is hard to find, and I had to ask the attendant working there, who was pretty rude and didn't seem to care much. Honestly it's a laundromat so I don't expect top-notch customer service, but it did put me off a bit. The larger washers displayed their prices (I believe around $6-7), but the smaller washer that I used didn't, which was a bit annoying, as I didn't know how much money I'd need. All of the dryers were $0.50 for 12 minutes, which seemed like a pretty good deal. Overall, it has some good amenities like parking and free wifi and in general is fairly clean. I might come back again if I lived closer by or if I couldn't find any other place that was cheaper, but otherwise, not. read more

Ok now I am done with this place. After speaking to Alex, the owner, about his raising the prices THREE times in the last 6 months, I foolishly come back here to discover 2 things. #1 his longtime 11 year employee has resigned because he doesn't treat his employees with respect...likes to curse at them and #2 he is charging extra on the machines if you use hot water. I AM DONE! I will no longer come here and I will tell anyone and everyone I know who does come here to stop. read more

Just leaving a for management thanking congratulating the young lady for doing a great job October 25th at 6pm. I had two washing machines act up on me. It happens, no biggie. She handled it very quickly and got them going so I didn't waste too much time. Thank you. Place looks clean. Washers for the most part are working. Card system works well and os convenient. Nice place read more

Nice place the prices are great. And I love that they have fluff and fold. Angela the attendant was there to help me one time and she did great at showing me from detail instructions love that she is friendly and great customer service read more

Awesome service! Eve the owner helped me out my first time here, and walked me through the whole process of using their machines and card setup. Definitely coming back in the future. read more

This is a great place to do your laundry. Drying is only 75 cents, the machines are clean, and the guy working nights on Sunday is helpful and friendly. I come later in the day when it's not so busy and there aren't too many weird, crazy people lol. I will try their washing services and update the post. Hopefully it will be a good experience. read more

If I could leave a negative review I would. The managing this location is extremely rude. Every time I needed assistance he would be extremely rude and Stare at me like I had done something wrong. He basically kicked me out and had the audacity of grabbing my underwear and handing it to me. I encounter a lot of nasty people but this person was terrible! Do not come here read more

Best laundry in sherman oaks me thinks. Big ass machines if ya wanna just gangbang all the loads, small batch for the panties. Staff was super helpful and kind. read more

Live in the area and just started going here a few months ago, it's definitely not the cleanest laundry place but also not the dirtiest. There are def more pros than cons, The cons is that the minimum to load your card is $10 and the prices on the machines are crazy! $10 for the bigger machines and $6 for the smaller ones and the dryers are only 75 cents. When I started going there was workers cleaning around the machines and the floor, however as of the summer their focus is not on cleaning and you can see the changes there was a hiring sign on the window not long ago so I am sure the owner has labor shortage which has made the tasks to focus on doing customers laundry. Hopefully the owner sees this and makes changes to keep their monicker of the cleanest laundry facility its not bad but its better than the rest of the laundry facilities in the valley. read more

Nice clean place, where I can wash my giant blanket. It doesn't fit anywhere else. Thanks, Charles, for helping us out. When you come here, ask for Charles, he is very helpful. The way this place works is you get a special laundry card and add money to it - it's $10 minimum if you're using your credit card to add money. So keep your laundry card for next time. Make sure to save it. You should also bring some cash, in case you need some detergent or stuff from the vending machine - you can't buy that with a credit card. read more