A trusted and caring place : We have had the privilege of having our mom as a resident at Sunny…read moreHills. The genuine care, attention and quality of life opportunities they have provided her are truly amazing. The administration, Ann Richards RN, Manager, has always kept us alerted to any changes or concerns, has provided expert advice and resources and has always made herself available. I visited many ALF before placing my mother at Sunny Hills, the facility itself, is beautiful, the nursing and activity staff have made my mom feel welcome and cared about, motivating her to take meals with her assigned table mates, do chair yoga, enjoy happy hour, monthly outings. The maintenance staff has responded to all her extra requests, like hanging her curtains. 100% of the staff are friendly and seem very content with their work and go above snd beyond their roles.thank you from the botton of our hearts.

I wish to extend thanks to Ann R. And her excellent staff for their assistance with my father. The…read morefacility is host to dining, community, activity, barber/hair dresser and medical prescription support. I recently visited the site and enjoyed an atmosphere that was warm and inviting; the activity calendar provides for activities and entertainment- on the day of my visit enjoyed a musician / singer. Dancing and singing was actively encouraged. After the dance concert enjoyed easy-listening piano played in the common area. The visit to the facility was an absolute delight. To the staff of Sunny Hills Assisted Living Facility, truly thank you all.

Both kudos and criticism. *Consistency in coverage,…read moreexcellent. *Quality of companions, very good however it requires a family member to ensure the dynamic works. *communication/ response, adequate, kind staff. *food quality, totally unacceptable. Poor. Quantity over quality.

Great place for independent and some floors for assisted living. Staff is very accommodating,…read morehelpful and very caring towards the assisted living residents. Food is restaurant quality with buffet style food for special holidays and occasions. Valet parking, cleaning and laundry service is all included. I would just stay away from their doctors at the wellness center as I found them not to be communicative at all with family members and continue with doctors your loved ones have used on the outside.

Unfortunately we had a bad experience with this place. Probably just that night, but we were woken…read moreat 2:00am by a couple screaming in the halls. Clearly intoxicated, but it went on for 45 minutes-security did not respond. It WAS a nice room, and the view was great. We were only there about 12 hours. Walked to a great restaurant, very walkable and easy. Pool deck was fabulous.

Wonderful place for the elderly, amazing staff and service. The food they serve the residents is…read moremagnificent. They do activities with them daily. Highly recommend this facility.

I have my 94 year old grandmother in this facility. It is the best decision our family could have…read moremade for her. She is well taken care of ; she actually has gained weight and I mean that by healthy weight ( since she was so fragile when she first got there). They do so many events for them to make them feel as if they are still home with their family. The place itself is beautiful and very modern. They try to accommodate her as much as possible. Also, any medical issue the patient might have they address it as quickly as possible to the doctors to get the patient as healthy as they can be.

Finding the right assisted living facility for a loved one can be a daunting task, but I feel…read moreincredibly lucky to have discovered this hidden gem in Kendall, Miami. Not only do they serve up some of the most delicious homemade meals I've ever seen, but all of my questions about the process were answered. The team here treats each resident with the utmost respect and dignity, giving customized care. Nora has been doing this for so long and is always available to answer any questions I have! She also has a great team behind her; it is so reassuring to know that my mom is in capable and caring hands.

I cannot express how grateful I am to have found this hidden gem in Kendall, Miami. The moment you…read morestep into this assisted living facility, you get the feeling of warmth and comfort. It feels less like an institution and more like a welcoming home. The staff here truly treat residents like family. My grandmother stayed here for over 10 years, she settled into the family nicely and always spoke wonderfully about the staff. The personalized birthday and holiday celebrations are a testament to their dedication. Every birthday that my grandmother had during her stay would be met with balloons, a cake, and of course Cuban pastries. It's the sweet family touch that makes this home stand out.

Staff is excellent. 24 hour care. Clean and with excellent doctor care. Good balance food for the…read moreelderly. Open to visit by family members. We highly recommend this facility.

The place is beautiful, looks amazing from the moment you walk . The staff is very attentive and…read morethe residents are very happy!

Marble and chandeliers do NOT mean the facility is worth the trust. My grandmother was there for 1…read moreyear. The facility is wonderful if your loved one does not need medicine or begins to experience early signs of dementia. The CNAs are too busy on their cellphones, screaming across the halls to one another, screaming and arguing with residence and we witnessed a resident being toppled over by a CNA and lied to their daughter of why he was on the floor. We took her out of the Palace after walking in on a CNA arguing with her and learning that the CNA had hurt her 3 weeks before and threatened her not to say the truth while they blamed my grandmother stating she had hit herself. They do not allow cameras in private rooms either because they say its to protect their CNAs - no concern towards the resident. In addition, DO NOT let them persuade you to use their doctors & Do NOT let their psychiatrist Dr. PARICIO go anywhere near your loved one. It seems to be this particular location because we are now in Weston, and it is much better. We did give Weston the chance because seeing vast majority complaints are against the Kendall property. Really ashame that the management, esp the assistant manager lie, retaliation is present and blame is never their staff, but on the residents if you complain to her. Beautiful place, some of the staff really have good hearts that truly care, but all I can say is do surprise visits and encourage and reassure your loved ones to not be fearful of telling you if anything does happen.

Management allowed access by their employees to my mom's apartment and property worth over $5,000…read morewas taken without permission. My mother had to be moved to another facility due to her health. Monthly rent of about $10,000 was paid through October 31, 2025. Some valuable items that were not taken by the moving truck were left behind in her locked and paid for apartment (through October 31, 2025) with the intent to return and pick them up before the end of the lease. When my husband went back to pick up the items, they were gone and it was later discovered that Grand Living let their employees in before the expiration of the lease, and allowed their employees to remove items from a paid for apartment. They took my mother's stuff from her $10,000 a month paid apartment! We asked Grand Living management to view cameras and no response. The only item found was her Christmas tree stand and two wreaths.

Wonderful food and atmosphere! Excellent service. I went for an after hours private event and loved…read moreit.