Not all of the staff are as caring as should be for a family doctors office but I HIGHLY recommend…read moreDr mohsen shalaby. Let me tell you now I AM NOT associated with this medical practice, I have no family nor friends that are associated or know anybody who is. My only experience with this place is that Dr Shalaby was and is my primary care doctor. Something u should know: Dr shalabys office is in Hemet , I moved out of Hemet in 2022 to Fontana approx 45 mins drive. I will not consider getting any other doctor. My wife and I both adore this kind gentle experienced and knowledgeable medical doctor. He says what he knows and he knows what he says. He has expertly cared for my entire family since 2018 and even after our move we will drive the 45 minutes for him. He DOES NOT just treat you, he heals you with I er to+ years experience and has NEVER had a bad review of mad or even a blemish on his record. He is a great man and an even better doctor. It took my breath away and . Made my heart hurt when I looked here right now and seen somebody complaining about the service at this office and had the nerve to mention Dr shalaby when Dr shalaby has NEVER had a negative thing to say. Negativity isn't even in his vocabulary. He can make anyone smile and if ur having a bad day all you need do is make a Drs appt and I'll guarantee u he can pull u out if it. Ok I'm rambling now but I just want to make sure my point is crystal clear. I will attest to it and I will stand by every word I speak when it comes to Dr mohsen shalaby. He is the greatest Dr in southern California ON EVERY LEVEL. He has cured every ailment I have had since 2018 and the ones he couldn't......, he texted me to another great Dr that met his standards AND MINE. So long story short, if somebody has something bad to say about Dr shalaby

If you value your time and expect a doctor to actually listen to you, Innercare--specifically Dr…read more Mohsen Shalaby--is not the place to go. Let me paint a picture: You book an appointment for 3:00 PM, arrive early at 2:45 PM, get called back right on time, and then... you sit. And sit. And sit. For 50 minutes. When the doctor finally walks in, he's already rushing you out the door, saying he has "other patients to see." I came in with five things to discuss--legitimate concerns, not small talk. By the time I got to concern #2, he was already pushing me to wrap it up. I politely pointed out that if I could wait an hour for him, he could wait five minutes for me. That didn't sit well with him. From that moment on, everything I said felt completely dismissed. This wasn't just one bad visit--it felt like a pattern of rushed, impersonal, and dismissive care. And based on other reviews, I'm not alone in that experience. So, if you enjoy long wait times, rushed visits, and a doctor who seems uninterested in what you have to say, this is the place for you. But if you prefer a doctor who listens and takes your concerns seriously, do yourself a favor and go somewhere else. As for me? It's time to take my care elsewhere... to a doctor who actually listens.

Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

Today was a very good day for me Thanks to Bryan. Very professional…read more The office was nice and friendly for my first time visit. cool especially and clean Just like I would expect. Now the young Man who took my series of X rays. Put me at ease and showed a genuine nature for the Medical care we should expect. It took no time at all. Just great and 5 to 7 days for the results. That's perfect for my situation. I recommend Hemet Advance imaging . Thanks for being there for me today Bryan !! Your a rock star !! Thanks again Jon holland.

To say the least, I was amazed how well this office operates, I was greeted promptly. The paperwork…read morewas all ready to go. I filled out and signed a couple pieces of paper, and I was already in the system to go. after that less than 10 minutes, I was in and out of my CT. I read some of the other reviews, but they don't add up to what this place is. it worked well for me during the time I went not sure after later on. The technicians and the people were all very knowledgeable and friendly. Thank you. Great first time experience there.

I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

Very caring and professional from start to finish. Ruby…read morehelped putting me an ease, did it without Valium. Dr. D is always making sure you are comfortable as can be. Dr.j is always there to handle you pain management needs.

I recently moved to the area and was most pleased to find this practice. Pain management is an…read moreabsolute must for me, and Dr Doraiswamy and his staff are caring and effective. JZ and Ruby help with the hands-on care and I enjoy working with them. I don't know her name, but the lady who calls for appointment reminders is the sweetest thing and I look forward to speaking with her. All around a great staff. Thank you all.

Dr ramaswamy is great!!! But like many have said THE STAFF is an issue! They are rude and the…read moremanager doesn't help either!!! They feel entitled! I have complained to Dr and he is very kind and understanding but his staff will cause issues to his business! Dr cares and is very attentive to my gramma and us as a family when we need to contact him! But like I said STAFF will eventually ruin his practice because they are rude and have no customer service!

I had high hopes for this appointment after waiting more than five months to get in. Unfortunately,…read morethe experience was disheartening due to significant administrative and clinical issues. Despite providing my primary and secondary insurance information well in advance, I was only informed upon arrival that they do not accept my secondary insurance and I would be billed for the visit. Had this been communicated to me earlier, I could've made other arrangements or found a physician who accepted both my insurances. It was also frustrating that, even with paperwork completed online prior to my appointment, I spent over an hour waiting: 45 minutes in the lobby and another 20 minutes in the exam room. When I finally saw the physician, the visit felt rushed. He checked my joints for only a split second, and the physical exam felt superficial and not comprehensive enough for a first-time patient. Communication was also a challenge due to a language barrier and the speed at which he spoke. Although I will get the ordered lab work done, I will not be returning to this physician for the follow-up. I now have to start the search for a new specialist all over again.

They're helping my client who has been asking for help for 2 yrs since the VA let him fall. This…read moreplace is a great place to go

Office is poorly maintained. Carpet is dirty. PT assistants do not stay with patients for initial…read morewarm up and stretching before seeing the licensed therapist. Set up poorly. Crowded. No privacy, everyone is stacked on top of each other. Assistants really need to stay with patient so exercises are done correctly and there are no injuries. Assistants are sitting in a huddle of six laughing and joking about Walmart and all six of them are ignoring their patients. Extremely disappointed. Also in serious need of a cleaning and a paint job. No excuse for a business looking like this. The entire facility is in need of a serious deep cleaning and a paint job. Absolutely no excuse for letting a business slide like this.