This is the best out of the three locations in Allentown IMO and the staff here aren't just…read morefriendly when you walk in and check out but are also cheerful when you return a purchase! I love the policy of being able to order online and return to any store - but the stores aren't always happy with that because it affects their sales total. But this place did not make me feel uncomfortable when I did have to return a pair of shoes. For that, 5 stars! Famous Footwear has an online store too in addition to their brick-and-mortars and they carry most national brands and everything from socks, sandals, to sneakers, running shoes, fashion boots, and even steel toe shoes. Lots of socks as well as cushions and insoles for your shoes - and bonus because they had the coiled slip-ons (over your regular shoes) to help with walking on slick/iced/slippery surfaces in the winter. If they don't have it they can search the inventory of nearby stores or order it for you online.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Update: Last week I had the pleasure of meeting Brianna and Monica (the week prior, Chrissy…read moreassisted me with so many things!). Yes, I was at DSW twice in two weeks. Well, those of you who read my reviews and know I travel via auto often; know I have a good memory of places with clean restrooms. Weird but true. That's initially why I went into DSW on Thursday. I also wasn't feeling well and needed to go to a couple stores. It was a joy to see Katrina again - and to meet Monica! They gave me advice (because I asked) about how to wear brown over-the-knee designer CLEARANCE boots and we talked... They are so welcoming and gracious. The previous week (when Chrissy assisted me) I was able to talk with the manager, Jess. The entire team is really hard-working and attentive.

Thank you to Destiny and Katrina for finding my shoes. Everyone was super nice and wearing masks…read more Shop at this DSW if you can.

Sales manager Donna was so kind and helpful…read more Great variety of items!! Value is good compared w other clothing/shoes stores.

Carries lots of well known brands and are always really helpful. Socks, sandals, cushions and…read moreinsoles, dress shoes, high heels, sneakers, running shoes, boots (fashion or even steel toe), they have quite a selection. If they don't have the one you're looking for, then they'll find it for you (order it online or direct you to another location that has it in stock). You can also order online and if you need to make a return, you can either ship it back or return to a physical location of your choice.

What an amazing store and Dave the manager couldn't have been more helpful. While not the nearest…read moreBoot Barn to us, I was very impressed with the hat shaping tools and set up. We drove an hour, where Dave expertly shaped two of my Stetson hats. He also helped my son and I with two pairs of cowboy boots. He was patient, professional and friendly. We'll be back, I just need to convince the wife to get a hat next!

I am a long time, frequent and loyal customer of Boot Barn and have to many stores around the…read morecountry. Have always had great service and selection at every other location. BUT this location is different. The associates at the Whitehall store are sub par. I've had 3 bad experiences at this store with rude, unfriendly and unprofessional associates. Also, this store is not as organized or cared for as all the others I've visited. Size selection seams to be an issue at the Whitehall store. I'm not sure if this is a training store or it's just plain cursed. Unless they do something to improve, I'd avoid this store.

Very accommodating. The coupon program was extremely helpful when deciding which shoe I want to…read moreinvest in for the next pair I purchase.

I have gone to this store for children's shoes many times but when I walked in today, looking for…read moreboots for my grandson, they had NOTHING! Not one pair of boys boots, any size! Boscovs, here we come.

The place for sneakers and boot at low price. Friendly and attentive sales associates. Very…read morehelpful in all aspects.

Its easy to walk past this place and assume theres nothing inside for you. We recently ventured in…read morefor some sneaker shopping and were pleasantly surprised at what we found. They had a few gems that were monochromatic and minimalist. The prices were pretty amazing too, we bought an amazing pair of ZX Flux on steep clearance. The customer service was awesome, kind, attentive, non-patronizing, and never pushy.

I went in looking for a boot for work and was out within 15 minutes. The older guy who mentioned he…read morewas there for 37 years, who I assume is the owner was awesome. I wanted black in the same style I liked but he informed me that the brown leather was a better choice for acidic environment I work in. He was professional and knowledgeable. I'm glad my job chose this place as their go to for their boot program . My rock port boots are so comfortable that they feel like slippers. I'm glad I could finally find a comfortable boot!

My mom ordered a pair of boots for my dad for this coming Christmas. She ordered them in the…read morebeginning of November and the guy said that they would be in the store in a week. She just called today (11/19) to see if they had come in yet and the guy didn't even send the order off! He said that he was waiting to see if they were going to get other Christmas orders and just send it off that way. So basically he lied to us (again) and we are most likely not going to get the boots before Christmas. This happened to us last year too. We ended up not getting the boots until 3 months later! This by far is the worst store ever! Poorly managed, employees lie to you, its just a big bunch of bs from these people. You think that if you would have a store, you would want to please your customers but apparently not this store. IT SUCKS!

Excellent service, selection and value! Knowledgeable staff. Highly recommend this shop. This was…read moremy first visit. I've been wanting to come here for a while and so glad I did. Found a pair of HOKA's on sale being this style has since been upgraded and no longer available. Very pleased with this purchase and experience!

Helpful friendly staff. Great selection and fair prices. Only negative is it can take awhile to get…read morewaited on.