Took all my grandmothers handwritten recipes and turned it into a cookbook with the help of first…read moreimpressions. The cookbook turned out wonderful I gave it for Christmas gifts and my family has also sent them around the US for Christmas gift to different family members. They even gave me some suggestions on finishes and how to bind the cookbook. Grandmas recipes will live on in many homes and kitchens. If I need anything printed they would be my first go to to get the job done. The turnaround time was also very good. Thank you for a job well done look forward to doing business with you in the future.

Their online portal for designing and ordering business cards is brilliant!…read moreThe cards are delivered right to our employees homes. They're fast, efficient and professional. Thank you First Impressions for simplifying my life!

This location is great! They are always appropriately staffed and it's all hands on deck when a…read moreline begins to form. I never wait more than a few minutes, even if the line is out the door. They are very helpful and take extra time to assist those who may not be as familiar with technology and on-line returns. I've never seen them be rude; even in situations when a customer may be very nasty.

If you need something notarized, don't take it to this location. The youngster behind the counter…read moredoesn't know what he's doing and what he attempted to do to my legal documents was completely unprofessional. I ended up taking the exact same documents to the Brighton UPS Store and they got me taken care of without any issues at all. They had the appropriate documentation and verbiage and got me in and out of there in under 10 minutes. Do better UPS Store. Don't hire young kids to deal with things outside their pay grade. Ridiculous.

After getting a favorable quote for a program booklet for a non-profit, I was informed that the…read morequote was incorrect and increased significantly to the point where it was no longer competitive. I wasted crucial time in the timeline of my project and decided to use a different company which was consistent with the first quote given by Big PDQ. Our non-profit cannot waste a single dollar, and so was greatly disappointed that the first quote was not honored. They are not trustworthy.

They were fantastic and a great help when we needed a photo enlarged quickly. Truly wonderful…read more Highly recommend!

Horrible service!!! Was quoted $1500 for truck AND trailer lettering. After trailer was…read morecompleted-not to the quality or expectations-we decided to not have the truck lettered. After multiple times to contact Scott and discuss-he would leave the building before us arriving to show him the poor workmanship on the trailer-unwilling to have a conversation, look at the work, or revise the invoice to not include the truck to be included in the original price. Scott is SUPER unprofessional- sending emails to "Hey deadbeat-Pay your bills!" Then proceeded to take us to court for the balance!!! Definitely take your business elsewhere! He is a crook doing poor work to take your money! Wish we would've looked at the Yelp reviews before taking our business there! WOULD NOT RECOMMEND!!!!!

Wow, wish I would have read their Yelp account before I went in to get a price!! I went in to get a…read moreprice on a vinyl sticker - " approx. 16x14 inches " Julie at the counter seemed very nice and helpful, told me she was thinking $30 but had to talk to someone and get me an exact price. I told her I would not pay over $20 for the sticker, but was hoping the exact price would be close to my $20. TWO WEEKS LATER??? They emailed me a quote for over $47! I emailed back saying No Thanks! Scot then emailed me back acting like I had ordered the sticker - I told him the conversation between Julie and myself, and again said "No Thanks" I guess that wasn't good enough for ole SCOT - he then emailed me saying-and I quote "dick move - fix it" Wow way to conduct business dumb Ass! So in short - do yourself a favor and Read Yelp Reviews before doing business with a guy like this!