TL;DR. This review is less about the quality of Jasmine's tailoring, and more about the…read moreunprofessionalism and extreme lack of consideration she showed me. I never imagined experiencing so much stress so close to my wedding day, or that I would be in a position where I wound up asking the police for help! NO BRIDE should EVER have to go through what I did with Jasmine. The short story: Over 4 months of business with her, Jasmine cancelled and rescheduled appointments with me 5 times and even no-showed me one time. I was supposed to pick up my completed gown less than 2 weeks before leaving town for my wedding, and it took her 4 tortuous days (see details below) after cancelling that appointment to actually return it to me. In those days, I requested my gown back 7 times, no matter what state of alterations it was in. She made no attempt to help me identify a solution to retrieve the gown during those several days. Instead, she broke several promises and made no efforts to prove that the gown was being worked on and would be complete. She avoided my texts, calls, and emails, and the local police even tried to involve her building owner to get her to contact me back. I should NEVER have been in the position that I was literally begging for my possibly unfinished wedding gown back so close to my wedding day. The long story: After dropping off my gown on Dec 12th for my March 19th wedding, Jasmine same-day cancelled on me several times for my 1st fitting appointment, citing reasons including that she was sick from the COVID vaccine, then her daughter's friend tested positive for COVID and had been at their home all week, and then she double-booked the appointment. At one point she took an entire week to respond to me to reschedule. I finally had my 1st fitting on Feb 10th, 2 months after I first came to her shop and one month before my wedding. My 2nd fitting was scheduled for Feb 24th, and she did not cancel or reschedule, though the gown needed more work. She told me not to worry, that it would be done within the next 3 weeks before my wedding. The biggest issue lies in my final appointment that was scheduled for Sat. March 5th at 12pm. She cancelled at 9:30am the day of, stating that she was on her way to get a COVID test. She told me she had **ONE HOUR** worth of work left to do on the gown and we agreed I would pick it up the next day, Sunday, at 10am. On Sunday she cancelled at 8am and said she needed until noon at least but promised it would be done that day. At noon, she said she needed about 2 more hours. At 3:30pm she said she "just realized/ remembered that [my gown] is Sottero Midgley Collection. Her construction is always extremely difficult to alter", and she was still promising that it would be done that day. We spoke on the phone at 9:45 pm, and she agreed to send me a video of the dress showing what was left to be done (which I never received) and that I would come pick up my gown on Monday. Despite twice asking me to come on Monday and promising me I could get my gown that afternoon, she ultimately was not there all day. She finally texted me at 3:45pm and said she was sick with strep, and then she did not respond to me for the rest of the day. That is when I contacted the local police who also made efforts to contact her (and her building owner) to try to get her to respond to me and resolve the issue. Tuesday morning (now 4 days after I was supposed to pick up my completed gown, and 1 week before I needed to leave town), she texted me saying, "I am at home soooo sick I can barely move. I don't think you want to get sick. I have never in 28 years not gotten a dress done. I will call you when I get to the store". Later that day she asked what time I was available on Wednesday. I even offered to pay for a cab for her employee to meet me at the shop to give me my gown on Tuesday, which she refused. I FINALLY got my gown back from her Tuesday at 8:30pm. It thankfully was complete and did fit, but I had to take it into another seamstress to fix a hole in the skirt in addition to several issues with the bustle, hem, and zipper. She also had not made my veil so I had to purchase one last minute. Throughout all of that, Jasmine made no attempt to help me find a solution or assure me that she was making progress on the gown. That inconsiderate behavior put me in a desperate situation where I had to spend my time creating numerous contingency plans in case I could not get the gown back or picked up a gown in pieces (as she has done to other brides just days before their wedding [see past reviews]). Even being sick, she had several opportunities to return the gown to me or at the least to send me a photo/video of it. She texted one brief "I'm sorry" and "I am not in the business to upset my clients". Her horrible communication in an increasingly difficult situation and complete lack of respect for her client's time and energy is no way to run a business!! BRIDES- DO NOT TAKE YOUR GOWNS HERE!

Dropped my dress off to Jasmine in September for my wedding in January…read more Had multiple fittings. Every fitting I came to nothing had been done. I was suppose to pick my finished dress up on January 5th at 2pm. She called me January 5th at 11am to inform me that the dress had not been touched since December 4th. I went to the shop on January 6th. The dress was till not completed and at this point was 5 inches too small due to a seamstress error. Gave her the weekend to fix it came in on Monday January 10th to my dress torn apart again. She claimed that the dress would be done Monday the 10th. January 11th I had an appt to pick up the FINISHED dress at 5pm. She called me at 4:30 and said she needed another hour. Got to the shop at 6pm and my dress was still all cut up and pinned. She said she need a 1/2 hour. I gave her a 1/2 hour knowing that it wasn't going to be finished. I took the dress. I'm now 3 days away from wedding day and my dress is in pieces. I had to Emergently find a new seamstress. I got to the new seamstress and my dress once again DOES NOT FIT DUE TO SEAMSTRESS ERRORS. She was unable to complete my mothers gown for a previous event as well!! Beware she will not finish your products on time!

Scott assisted my husband with a new work suit. He was very patient and helpful when needing dress…read moreshirts, ties, etc. to match the suit. Scott was approachable and will definitely be asking for him next time we come in. Thanks Scott!

Walked around for 15 minutes and no one said a word to me even when I said, excuse me that I…read morecontinued to walk and go help another customer. As I was walking towards the door to leave someone finally asked if they could help me and I said it was too late at that point and proceeded to walk out the door. I could see three employees standing in the corner talking to each other instead of helping out customers.

Let me start by saying my clothes and bedding are returned clean and pressed. The price is a little…read morehigh but it is well worth the convenience of having my items picked up and dropped off. Thank you. But all this good doesn't mean anything if you can't provide the courtesy and good customer service to return a phone call or respond to an email. I spoke to someone once about a missing sweater. I have since left several voicemails and emails to followup on my concern. The sweater had no sentimental value but a simple phone call letting me know you care and you couldn't find the sweater would have gone a long ways.

Snedicors is the best! I love that they use green cleaning methods and have technology to make…read morethings simple!

Best tailor in Oakland County. I was in a hurry and my…read morealterations for 2 shirts were done in 20 minutes!!!!

I have found a new tailor, Mo was excellent and has provided minor alterations for a number of…read moresuit, pants and suit jacket. The quality of the work is excellent and they make you feel like family. They're very professional, quality service services, as well as timely. If you want a quality tailor, please see Mo and he will take good care of you.

Maria is wonderful to work with! Whether it is tailoring our daughters wedding dress or fixing a…read moresimple sock, she always does great work and is a pleasure to work with. I give her the highest recommendation!!!

This beautiful lady comes and picks up your order and is so sweet, she is amazing. I honestly…read morecannot wait until the finished products are done. Her work is superb and she is one talented lady. She deserves to be all over the place , she is amazing. Thanks so much Me. I cannot wait until I get to see and wear your stunning work. Amen.