I came here to get a patch removed and sewn on to a different article of clothing. The simplicity…read moreof the process with it is what I liked the most about it. I probably spent less than 5 minutes total on both of my visits and got exactly what I was asking for. It was as simple as walking up, tell them what you want, they'll ask for a specified date when you want the request completed, and then you just come back. I spoke to Mike initially about getting the patch removed and he was honest about it potentially leaving a mark where the patch was initially sewn on, which I didn't mind. The turnaround rate for the services was approximately 5 days, though I did say it was a no rush service. Not sure if it would have been more expensive had I not said that. Either way, satisfied with how both requests turned out. It was around $12 for removal and $14 for sewing on.

Went in to have one of my favorite shorts fixed on the lining as the original sewing was coming…read moreundone. I paid $12 for it which was a good price. Only thing I didn't like was they told me it would take a week. After the week passed I didn't receive a call so I call in to check and the person who assisted my on the phone said they had already been done Less than the week. Now usually this wouldn't bug me since I didn't need the shorts right away but if it's something I need urgently, then I'm not sure if they would call me in time when it's actually done like they didn't before. It was my first time so I will see how the second time goes when I need another alteration. For the shorts they fixed, they look great like no alterations were done.

Quick, well done, respectful, clothes look/feel/smell great. Repeat customer who will repeat againread more

I really hate doing laundry and OC Mobile Laundry took such a huge load off of my to-do list. I…read moretried their services for the first time this week; I took advantage of their free pickup/delivery (please tip the staff!! they are amazing!) and set a laundry bag of dirty clothes out per my pickup schedule through the site. I had my clothes back, beautifully folded and neatly placed in plastic bags that were contained in my laundry bag the next day. Totally going to use this service more regularly especially since booking is easy. Thank you!

We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

Dropped off 4 Levi's 501 jeans an hour before close and they were able to have them ready the…read morefollowing morning! Quick turnaround time which I wasn't expecting to be honest. I asked for medium starch on my jeans and to have them washed. They turned out great! The previous dry cleaners I tried didn't do as good of a job as Kona did. $10 per pair of jeans wasn't bad especially for the quick service! I'll definitely be back. Thanks!

The machines are always very clean, owners are super nice, vending machines are always stocked, &…read morenever have to wait! Love this place!

I love this place. Been going here over a year now. Always clean, with working machines. The people…read morewho frequent this laundromat are very friendly as well. I have been here both in the evening and in the mornings. This place was referred to me off of an Orange group from FB. I am so glad they did. Owners are super nice.

I rarely ever use laundromats so I'm not sure if $15 to wash and dry a blanket (that my washer and…read moredryer at home can't handle) is a good price. It feels like a lot. And they also tag on $2.50 for credit card transactions. First of, I don't like businesses that pass on their CODB to customers. Second, why can't we just use a credit or debit card on the machines without having to buy their own card and put money on it? It's not the most customer-friendly thing to do. I'm just annoyed by it all.

This was my first experience using a laundromat and it was great! Gus was incredibly kind and…read morehelpful, recommending the best wash settings and way to pay for the machines. The laundromat itself is clean and the machines are well maintained. 100% recommended!

Take advantage of college students and charge rediculous amounts. They charged my son 25$ just to…read morePress, not even clean, a graduation gown. Absurd.

I am so lucky and happy that I discovered Orange Cleaners... Jenny is lovely and they do a…read morebeautiful job with repairs, and cleaning. I have also had great service from Peter... all in all I highly recommend this wonderful family and their dry cleaning business, it's the best of old world class and new world apparel care.

They do a great job! Friendly and good prices! Highly recommend . Have used several timesread more

They dry cleaned my suit nice but my shirts that I need to wear underneath... wrinkled... like…read morebadly wrinkled... I needed this for something SUPER important... kind of screwed me over... and cost more than dry cleaners that do a perfect job.... If I'm paying $20+ for a suit I expect it to look nice.. not cool... deeply disappointed and never coming back..

Greatly appreciate the service the support the help if a machine malfunctions they immediately…read morerefund the money and resolve the issue and accommodate you as quickly as possible

I come here regularly to do my laundry and have always recommended this laundromat to my friends…read moreand neighbors because I've consistently had great experiences--until today. I was washing all of my white blankets, towels, and expensive quilts in Machine #36 when it just kept spinning and never actually began the wash cycle. I had also paid extra for the Ultra Wash option. I went to let the staff know the machine wasn't working. One employee came over and tried to help but didn't seem to know how to resolve the issue. She noticed I had selected the Ultra Wash with hot water and then informed me that there was no hot water. If there was no hot water, then I didn't receive the wash cycle I paid for. I explained that these were my white blankets, towels, and quilts, and I wanted to make sure they were properly cleaned. I asked if they could simply restart the machine so I could rewash everything, but I was told they couldn't. Then Martha stepped in, and unfortunately her attitude was very dismissive. She again stated there was no hot water and said the best she could do was give me a rinse cycle. She also told me that if I had informed them before starting the machine, they would have refunded me. How was I supposed to know there wasn't any hot water before I started the wash? What upset me the most wasn't the machine malfunction--it was the lack of concern for the customer. Instead of trying to make things right, Martha told me I could go to the laundromat across the street. I had just spent well over $60 washing my laundry, including $15 for a single washer load (DOUBLE WASH), only to be told to take my business somewhere else. I wasn't asking for anything unreasonable. I simply expected to receive the service I paid for and to have confidence that my laundry was washed correctly. Instead, I was met with indifference and a dismissive attitude that made me feel like my business didn't matter. To make matters worse, after our conversation, the employees gathered together and appeared to be talking about me. Every time I walked by, I could see their reactions, which made the entire experience extremely uncomfortable. I still had several loads of laundry to finish, but instead of feeling like a valued customer, I felt unwelcome and embarrassed. The owner has always been kind and has always seemed to genuinely care about customers, which is why this experience was so disappointing. I have a hard time believing they would approve of the way this situation was handled or how I was treated. I sincerely hope Martha receives additional customer service training so that no other customer is made to feel the way I did.