I rarely leave reviews, but this experience was disappointing enough that I felt it should be…read moreshared. I initially reached out to speak with the manager/owner regarding an issue my mother experienced while scheduling an appointment. I was told by Nicole that the owner, Sheryl was finishing with a client and would call me back around 3:00 PM. That call never came. I followed up at 4:00 PM and was then told the owner had already left for the day but would call me once she got home. Again, no call was received. The original concern was regarding my mother's appointment. As a Mother's Day gift, I purchased her a Groupon for highlights so she could treat herself and enjoy the experience. She successfully booked an appointment for next Saturday at 11:00 AM and later received a call at 5:53 PM that same day asking whether she would be paying full price or using Groupon. Once she confirmed it was a Groupon appointment, the tone of the conversation noticeably changed and she was told she would now need to wait an additional 2-3 weeks because that stylist "doesn't take Groupons." We were then told this policy is outlined in Groupon fine print and that Groupon appointments must be scheduled weeks out. However, I reviewed the Groupon details thoroughly and could not find any language stating that only certain stylists accept Groupon appointments or that there is a required waiting period. My concern isn't simply availability, it's the inconsistency and lack of transparency. If restrictions exist for Groupon customers, they should be clearly disclosed before appointments are booked, not after confirmation. It was disappointing that something purchased as a Mother's Day gift ended up becoming stressful and left us feeling like the appointment became an issue only once the payment method was disclosed. I was hoping to resolve this directly before leaving a review, but after multiple promises of a callback that never happened, I felt it was important to share our experience.

I've been going to Sheryl James salon since the salon has opened and I've been really proud to see…read morehow the salon has grown, and has made a beautiful sister salon in Syosset ( Brianna Gloria). At this point, my hair has been blown out & washed by many of the stylists, and each blow out is prettier and different than the next as each girl has their own particular blow out style. Ive known Sheryl for years from her prior salon experience, and it's a place I go to not just for the service, but for the people. - Erica Fitchik ( Fassler)

Great service and always happy with styling and cuts. Not a…read morelot of chatting which I prefer. Good scalp massage while get hair wash

I stopped in last minute about an hour or so before closing time because I needed my hair done for…read morea party I was going to that night. As soon as I walked in they were very welcoming and, although busy, got me right into the shampoo station. I showed a picture of what I wanted my hair to look like and the hairdresser quickly got to work (I have a looooot of hair and it's thick!) my hair came out beautiful- silky and curly! And for $25 (extra bc of curls) it's a great deal!

I would give more than 5 stars if I could. Effie does great work and he is such a nice person. I…read morehad horrible color done elsewhere. I was able to come right in and he completely fixed it for me. He does beautiful highlights ! I will never go anywhere else.

If I could give 10 stars I would! I got my hair done by…read moreLauren and she was amazing!!! Lauren was so friendly from the moment I walked in. I came in for a blowout for a very important work meeting and she gave me the best blowout I have ever had! She was so personable and made me feel so pretty I would definitely come back!!!

They actually had my husbands review deleted so I signed up just for this review~ horrible and my…read moredaughter is now miserable over the cut ! just a simple take an inch off the back turned into a chop off . My daughter is a young teen 15 she knows how to speak for her self and they treated her rude and my husband even requested to speak w manager cause when he returned she was in tears over the cut . Veronica is fast paced too fast doesn't listen and this is why my daughter is now miserable with the wrong cut . Horrible experience

Been going for years myself but tool my daughter recently too and they were so nice to her and only…read morecharged us $16 for her haircut. Wonderful experience

Overpriced! The stylish cutting my hair was being trained by the owner and needed instructions…read moreevery step of way. She didn't understand English so it took even longer to get my style. I was the only One there and it still tool 1.5hr. Won't be returning.

Excellent service and quality. Price is dirt cheap. My hairdresser was Wendy she did an amazing job…read morewith my hair. Don't expect whistles and bells or a spa treatment. They do an an excellent job. They were children friendly and the owner even offered snack and fruit for my children.

Honestly I was so nervous going to a new spot, but was pleasantly impressed with the attention to…read moredetail, the hospitality and overall service. They let me come a lil earlier to get everything I needed fixed it came out perfect ! Thank you guys so much!

Sheila did an amazing job with a blow out and curls. Very affordable and came out way better than I…read moreenvisioned. Definitely my go to blow out place from now one!

professional service, quality, and integrity. Gianna does a…read moregreat job! Coloring cutting styling!

This salon is the best. Always welcoming. My stylist, Deana is simply fabulous. Her cuts are made…read morewith precision and. Never ever rush. She takes time to find out what you want. Color is perfect! So glad I found this place and Deanna

After visiting Salon Plush for the third time yesterday, I felt like I had to write a review…read more I came to this salon for the first time in January, unhappy with the color and condition of my hair due to my prior salon's treatment. Missy was super nice and thorough and took the time to discuss my hair with me, make suggestions and listen to my concerns. She and Gia were so kind and did everything they could to make me feel comfortable, and I was really happy with my immediate results. Now that I have been here for the third time and I feel like what my old salon did to my hair color is behind me, I can truly say that my hair has never looked better. Missy is a master with color and cuts and Gia is so amazing and gentle with blowouts and styling that not only did I love my hair, but I also felt like I had just had a massage. I felt so much happier and better about myself when I left the salon, and I received more compliments on my hair yesterday than I did in all the years of going to my old salon. As a bonus, the shop itself is lovely, immaculately clean and fun. Missy has given me helpful tips as to how to care for and style my hair at home, has recommended products and has been honest with me about cut, color and styling suggestions to suit my hair and face. AND, Gia's blowouts last for days! If you are looking for stylists who will make you look and feel your best, come to Missy & Gia at Salon Plush. I'm so happy I did!

Salon Plush is the best hair salon. Missy the owner is a hair stylist you can trust. She always…read moreasks what I want and gives feedback that is crucial to my hair type. She takes her time and never rushes. Although I have shorter hair which she is amazing at styling I have been at the salon while she is styling long hair. She is also known for her highlighting and coloring expertise. The salon is immaculate and they are always show concern for their client's needs. I highly recommend this salon! Giavana is also a wonderful hairstylist. They ate both friendly and cheerful. Getting a haircut at Salon Plush is always an amazing experience!