Our experience was excellent with Indiana Auto Sales. We…read morepurchased a Mazda Miata that is in mint condition. This family owned business is honest, trustworthy, and meticulous with attention to details. They were so friendly and helpful in accommodating our requests and needs. We are very pleased with this car purchase and highly recommend finding your future car @Indiana Auto Sales. We will definitely buy from them again!

wasted two trips driving to this place to look at the trailer just to tell me that they cannot sell…read moreit. I definitely don't recommend doing business with this dealership whatsoever. They seem extremely shady

My wife and I have purchased 2 vehicles from Ed Morgan at Royal in the space of a year, and both…read morewere handled totally by text before we ever set foot in the dealership. Fair pricing and no BS add-ons. Recently had a small issue with my Tacoma. Wasn't something they normally see, so my salesman, the sales manager (Nick) and Ashton back in the body shop got involved. Exemplary service from all. What you buy isn't all that matters. It's also WHERE you buy. This Tacoma is my second Toyota from Royal, and won't be my last. And a special shout out to Ashton. She's an absolute treasure. I drive over an hour to deal with them because my local dealer adds $1100 to MSRP for some anti theft stickers and paint protection while the vehicle is still in transit. Not gonna start out $1100 in the hole.

I've been having my cars serviced at Royal South Toyota in Bloomington Indiana for over 4 years…read more Late 2020 is when I got my first Toyota; a 2019 Camry SE. I love the responsive, spirited ride that sports tuning gives me. And even though my first Toyota came from another, non-Toyota dealer, Royal South welcomed me and provided us fantastic service. In late 2022, I got curious about the new Camry hybrids with their very uniquely TOYOTA ECVT drive train. So, I test drove and traded for the 2023 Camry Hybrid SE Nightshade model. VERY nice ride. In the meantime, my lady starts looking for new vehicle options. She's really special. So I start showing her the Toyota Camry experience... 'cause she deserves some of the best things in life. As time goes by, she's impressed, but a little afraid of it (as one should be), so maybe she'll get something a little smaller. So, we're looking around wherever we go. And New year's eve comes around... and we're out car shopping. We walk in to one dealership and they have this beautiful 2025 Camry Hybrid XSE in the middle of the show room, like 3 cars deep from the door to outside. Don't you just love the way life can turn kind of magical sometimes? I mean, you still have to work out all the details to connect with reality, but somehow all the intent, understanding, trust, and motivation that drives these things just jiggles around and falls together so clearly. So, we're looking at all the sweet features on this lovely thing and I ask her if she'd like to test drive it. And right then, we did a lot of talking and negotiating between each other right there. And we test drove that car and bought it, right on the spot, two hours away from home. Back home in Bloomington, we sometimes long for a sentimental visit with our very nice dealer of origin, but Royal South Toyota provides our service with the highest level of professionalism and integrity. Hey! You ought to go find and test drive the Toyota you need today... and find out what you've been missing.

As you all know, for a dealership to get a Five-Star rating. It can be very tough. Amanda Shotts is…read morea dream come true in dealership service industry. She is prompt courteous and most important. She Cares. She has called me back every time when I had questions. She is above and beyond. Keep it up Amanda.

Dropped my car off on a Monday. Was told Thursday they didn't have a transmission tech. They knew…read morewhen I dropped it off, it was a transmission error light. Why take a car in if you don't have the proper mechanic? Wasted four days of my time. Sadly this wasn't my first issue with this location. However, I promise it's my last.

My car shopping journey is done! I didn't wind up buying from Royal, but my overall experience was…read morea lot better than years ago. I can't remember the name of the guy that helped me, but it felt like he was very open and transparent in his approach. He was very much a salesman and hit a lot of the buttons they are supposed to. In my particular case I think it came down to the fact that the car in my price range had some potential hidden problems I wasn't comfortable with. He offered to note everything on a "we owe" sheet that would ensure my concerns were addressed. He was respectful and listened to my mad ramblings. He even asked which sort of seating was comfortable for me and my bad back. He did a lot to repair my view of Royal dealers. This location has some pretty high end stuff, and he showed the sheet with the basics from the service department. My budget was not flexible and I was set on a hybrid. It just didn't happen here this time. Had he been less respectful or too pushy, I would not rate 4 stars. I feel like he hit a nice balance of listening to my needs and offering something that might work for me. He made me think hard about my decision, and it wasn't easy for me to walk away, but it's what was necessary. I left feeling much better about Royal than I had in the past.

What a fantastic SUV and what great service we received from Jared and the guys. Very impressed…read morewith everyone at Royal on the Eastside. They are to go to folks if you really want a great deal on a new or used vehicle. They actually took the time to explain everything my wife had questions about. They offered to do face time if she had any other questions, since we live three hours away. Yeah, we got that good of a deal. Worth the drive.

Ratings for this place are tricky because unlike some other places, the reviews for the service…read moredepartment and sales are all rolled into the same place. I've always been happy with my experiences here. I've purchased several vehicles over the years, and when I had a Jeep that needed to be serviced, they helped. The pricing is fair on the cars, and the sales people are lower pressure than Royal. I really appreciate that. I have an unusual situation I'm in now, and currently have a down payment on a car. They have been great in accommodating me and the communication has been terrific as well! I definitely recommend giving them a shot.

​I brought my 2017 Lincoln MKZ to Community Ford on May 1st for a fuel line repair, which cost me a…read moretotal fee of $2,000.00. When they finally attempted to deliver the car back to me weeks later, the vehicle was in significantly worse shape than when I dropped it off. Every single dashboard light was illuminated--including the ABS, Traction Control, and Advance Trac systems--none of which were on when they received the vehicle. ​They pulled codes C0031:15 and C0031:07, which indicate a failing wheel speed sensor. According to Ford's official service manual, the exact repair they performed under the hood/subframe area runs directly along the driver-side frame rail where this wiring harness sits. Despite the obvious cause-and-effect, Store Manager Jay Burgess and Service Manager Nathan Schipp flatly refuse to take responsibility or inspect their technician's workspace for collateral electrical damage, trying to claim it is just a "coincidence". ​To make matters worse, they held my vehicle for well over a month, only provided a courtesy loaner vehicle for a few days of that entire timeframe, and eventually returned my car with a completely dead battery. ​To anyone else dealing with their terrible service: make sure to fill out the official Ford/Lincoln corporate email survey and rate them a 1-star across the board. Dealerships live and die by their factory CSI (Customer Service Index) scores, and giving them the 1-star they deserve on the corporate survey forces upper management to actually answer for their negligence. ​If you want your vehicle returned to you with new, safety-critical braking damage and a management team that stonewalls you, this is the place to go. I have already corporate-escalated this case with the Lincoln Concierge and will be seeing them in small claims court next. Avoid at all costs.

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

The customer service is okay. But I was there clueless about any vehicle and clueless about…read morefinancing a vehicle I thought I would get a decent vehicle nope soon as I drove it home it's jumping really bad. They kept circling as is I shoulda known they were selling a very unsafe vehicle my daughter not even 2yr old was n truck with me it scared her and me. I'm pretty upset they conned me into it and said o we can fix it if u pay for it. That's totally unprofessional they should have tested it and everything I know they knew about it jumping and not wanting to go. Now I'm stuck 15 thousand n hole with a piece of crap truck.

These guys are always extremely friendly, helpful and honest. They are our Go-To for our…read moredaughter's car down in Bloomington.

Meineke Car Care is truly outstanding. I have always relied on them for oil changes, brakes, and…read moreroutine maintenance. Every time I visit, they perform a thorough inspection and clearly explain what may need attention in the near future, including the remaining life on brakes, tires, and other components. I have complete trust in their team and have never felt pressured to purchase services I didn't need. Today, on my way to a meeting, my tire pressure light came on. Since I work in sales, I didn't want to risk stopping at a gas station just before an appointment. I was close to the west side Meineke, so I stopped in to see what it would cost to check my tire pressure. EJ was incredibly professional, friendly, and genuinely happy to help--which you don't find everywhere these days. The team checked all my tires at no charge, added air to the one that was slightly low, and sent me on my way. Exceptional customer service and a great company overall. I would confidently send my mom there and know she would be well taken care of. Thank you, Meineke--we need more amazing businesses like this in our community.

My son was looking to buy his first car and I went with him since I've had a lot of history buying…read morefrom dealerships. I was pleasantly surprised (especially given today's car market). We made a fair deal for my son and the dealership without playing games. Jasper, Tim and Ryan were all great to work with and very personable. Based on this purchase I would highly recommend. Probably the best car buying experience I have encountered.

This dealership and its staff are not very good. I ordered a paint touch up pen and it has been…read moresitting at the dealership for over three months and no one followed through and called me to tell it was there for pick up. Also I have left three voicemails over the preceding few months and none have been returned This is this dealership gets a low mark. No service trust. ----- update I called Mazda Indianapolis Ray Skillman. They answered the phone and in 12 minutes answered my question. Evidence speaks for itself