I've been having my cars serviced at Royal South Toyota in Bloomington Indiana for over 4 years…read more Late 2020 is when I got my first Toyota; a 2019 Camry SE. I love the responsive, spirited ride that sports tuning gives me. And even though my first Toyota came from another, non-Toyota dealer, Royal South welcomed me and provided us fantastic service. In late 2022, I got curious about the new Camry hybrids with their very uniquely TOYOTA ECVT drive train. So, I test drove and traded for the 2023 Camry Hybrid SE Nightshade model. VERY nice ride. In the meantime, my lady starts looking for new vehicle options. She's really special. So I start showing her the Toyota Camry experience... 'cause she deserves some of the best things in life. As time goes by, she's impressed, but a little afraid of it (as one should be), so maybe she'll get something a little smaller. So, we're looking around wherever we go. And New year's eve comes around... and we're out car shopping. We walk in to one dealership and they have this beautiful 2025 Camry Hybrid XSE in the middle of the show room, like 3 cars deep from the door to outside. Don't you just love the way life can turn kind of magical sometimes? I mean, you still have to work out all the details to connect with reality, but somehow all the intent, understanding, trust, and motivation that drives these things just jiggles around and falls together so clearly. So, we're looking at all the sweet features on this lovely thing and I ask her if she'd like to test drive it. And right then, we did a lot of talking and negotiating between each other right there. And we test drove that car and bought it, right on the spot, two hours away from home. Back home in Bloomington, we sometimes long for a sentimental visit with our very nice dealer of origin, but Royal South Toyota provides our service with the highest level of professionalism and integrity. Hey! You ought to go find and test drive the Toyota you need today... and find out what you've been missing.

My wife and I have purchased 2 vehicles from Ed Morgan at Royal in the space of a year, and both…read morewere handled totally by text before we ever set foot in the dealership. Fair pricing and no BS add-ons. Recently had a small issue with my Tacoma. Wasn't something they normally see, so my salesman, the sales manager (Nick) and Ashton back in the body shop got involved. Exemplary service from all. What you buy isn't all that matters. It's also WHERE you buy. This Tacoma is my second Toyota from Royal, and won't be my last. And a special shout out to Ashton. She's an absolute treasure. I drive over an hour to deal with them because my local dealer adds $1100 to MSRP for some anti theft stickers and paint protection while the vehicle is still in transit. Not gonna start out $1100 in the hole.

I found a vehicle in the used car lot I wanted. I reached out and after a coupke days of waiting I…read morehad to call back because nobody was calling me. I was connected to Jacob (remember that name ans avoid at all costs), the used car salesman. I explained to Jacob I lived 5hrs away and wanted to see a detailed option list. I clearly explained im 5hrs away and I needed to see it before I made the drive. I asked several times what was the paint like? Any dents or deep scratches? Accidents? Was told NOPE its his bosses car and in very good shape. I kept asking the above questions to no avail. Against my better judgement I rented a car and took a day off work. I finally get there and first glance car looks good. A walk around in the SUN (car looked ok wet and in the shade of course) clearly shows many issues. The front fascia was ran Into something. I dont mean a little, I mean a lot!!! Its had HUGE DEEP gouges on the pass side and the top edge of the fascia didnt match the hood and the drivers side headlight housing looked much newer than the other. It looked like chit! Now to the paint. Id accept normal wear and tear but this was clearly a crappy attempt at covering up a previous accident. The drivers door had stains in the paint all over and the paint blends looked very obvious. Someone even used scotch brite or sandpaper to sand a couple spots! It was a huge mess. I think the guys from the "gee boss is always wanted to fun a transmission" commercial did the repair. The back of the drivers door has a crease from where the door was pushed back and the rear door was opened, putting a kink in the metal. I'm pointing all this out while I'm being told "well its a used car", "well its just in the clear coat" and being explained to how I can fix it, I took a day off of work, rented a car and drove 5 hrs each way to see a car very misrepresented. I was lied to by Jacob about nearly everything about the car and I never did get that option list.

It took a GMC to have a check engine light for overheating (the truck was not overheating), and an…read moreairbag recall was performed. We received a diagnostic charge for the visit. Curry addressed three of the five items, and the Airbag recall was completed. The price for the items was not bad. However, when picking up the truck, the airbag light was still on after the recall was performed. Upon returning the truck to service, Curry found the sensor was malfunctioning on one side. They wanted to charge another diagnostic charge, noting that we had not specified the airbag light. Curry said this is another tech, and he must also get paid. I explained that if I received an item with a warning light and repaired part of that system and the light was still on, I would wonder if I had completed the repair correctly. My argument did not matter. The service department did this without my asking, forwarding me to a manager. I greatly appreciate your addressing my concern without me having to elevate it. I did say I would pay the $135 (not a considerable amount) and recall this as I look to do future business. The manager came back on the phone and said that he would cover it, and it may not matter when it comes to future business. I appreciate their gesture and their handling of the fee. I know Curry's reputation and the excellent service they usually provide. This situation confused me. I have not taken my Mercedes or Gladiator to Curry; however, I wonder if this was because my son brought his truck and not because I was walking in to have a repair. Please understand that if I am clear, you must clarify the diagnostic you wish to have done, and you will be charged for each test. Also, if you have a recall and do not specify the light associated with the recall, they will not check the reason for the light and still place it as completed or repaired. (I would wonder if the recall was done correctly if the light was still on). I am shocked by this approach and pleased that Curry did not hold my son responsible for the cost.

As you all know, for a dealership to get a Five-Star rating. It can be very tough. Amanda Shotts is…read morea dream come true in dealership service industry. She is prompt courteous and most important. She Cares. She has called me back every time when I had questions. She is above and beyond. Keep it up Amanda.

Went in because my cl9ck spring has a extended warranty on it it had held the code for it for…read moremonths took it in they wouldn't change it cause the code didn't come up....tech took it out hit a pothole as stated on my paper and threw it into death wobble which it had never had before now it drives so bad ive barely drove it.....the only positive is I wasnt charged the diagnostic fee.....but my jeep was doing everything that a bad clockspring does....so I dont understand why it wasnt changed.....

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

The customer service is okay. But I was there clueless about any vehicle and clueless about…read morefinancing a vehicle I thought I would get a decent vehicle nope soon as I drove it home it's jumping really bad. They kept circling as is I shoulda known they were selling a very unsafe vehicle my daughter not even 2yr old was n truck with me it scared her and me. I'm pretty upset they conned me into it and said o we can fix it if u pay for it. That's totally unprofessional they should have tested it and everything I know they knew about it jumping and not wanting to go. Now I'm stuck 15 thousand n hole with a piece of crap truck.

I love my Santa Fe. But....I've had it 4mo and have already…read morehad the motor replaced and now waiting on a new battery....plus new tires....granted its all been on them as far as cost BUT....its only a 2024. The vibrating when past 60mph hasn't stopped even with the new tires. The motor was due to Antifreeze odor and a company issue. The battery?...its only a yr old? I love my Santa Fe as stated but this is my first experience at Andy Mohr and while they have taken care of it all, I'll need to rethink when I go car shopping next time. Plus side, Brady in service does his best

I purchased A Santa Cruz Hyundai from Andy Mohr Hyndai this week. The salesman, Zack Bird was a…read moregreat salesman. We were not going to purchase anything at all. We were just looking. But Zack was so charming and knowledgeable about vehicles in general, that he had.me wanting to buy within minutes! I was very impressed by him. I really like the way the whole transaction was done and I love my Santa Cruz! It is a 2025 and it is a beautiful Olive Green color. I love the way it drives and it is a great little truck for a 79 year old woman that loves trucks!

Called the garage late on Sunday afternoon after my car broke down. I had to drive back to NY on…read moreMonday. They very kindly stayed late until I could get a tow to the shop. Looked at it right away, had parts in the morning, and we were back in business by the afternoon. Very kind, very knowledgeable, very efficient service. And he fixed a dent! Highly recommend!

Excellent auto repair shop. Kasem is honest and is well trained. We are so glad we found him. Best…read moremechanic I have seen in 10 years. Highly recommend

Ratings for this place are tricky because unlike some other places, the reviews for the service…read moredepartment and sales are all rolled into the same place. I've always been happy with my experiences here. I've purchased several vehicles over the years, and when I had a Jeep that needed to be serviced, they helped. The pricing is fair on the cars, and the sales people are lower pressure than Royal. I really appreciate that. I have an unusual situation I'm in now, and currently have a down payment on a car. They have been great in accommodating me and the communication has been terrific as well! I definitely recommend giving them a shot.

​I brought my 2017 Lincoln MKZ to Community Ford on May 1st for a fuel line repair, which cost me a…read moretotal fee of $2,000.00. When they finally attempted to deliver the car back to me weeks later, the vehicle was in significantly worse shape than when I dropped it off. Every single dashboard light was illuminated--including the ABS, Traction Control, and Advance Trac systems--none of which were on when they received the vehicle. ​They pulled codes C0031:15 and C0031:07, which indicate a failing wheel speed sensor. According to Ford's official service manual, the exact repair they performed under the hood/subframe area runs directly along the driver-side frame rail where this wiring harness sits. Despite the obvious cause-and-effect, Store Manager Jay Burgess and Service Manager Nathan Schipp flatly refuse to take responsibility or inspect their technician's workspace for collateral electrical damage, trying to claim it is just a "coincidence". ​To make matters worse, they held my vehicle for well over a month, only provided a courtesy loaner vehicle for a few days of that entire timeframe, and eventually returned my car with a completely dead battery. ​To anyone else dealing with their terrible service: make sure to fill out the official Ford/Lincoln corporate email survey and rate them a 1-star across the board. Dealerships live and die by their factory CSI (Customer Service Index) scores, and giving them the 1-star they deserve on the corporate survey forces upper management to actually answer for their negligence. ​If you want your vehicle returned to you with new, safety-critical braking damage and a management team that stonewalls you, this is the place to go. I have already corporate-escalated this case with the Lincoln Concierge and will be seeing them in small claims court next. Avoid at all costs.