Adorable and Great Staff - Nov 13, 2009 Prices, selection…read moreand helpful staff were remarkable. We were really impressed with our purchases and their prices.

I live out all my Christmas dreams here. Seriously if you're ever feeling sad or angry, do not go…read moreto the mall, this place will fix you. It has a whole department dedicated to Santa, and music boxes! Oh, and did I mention it's open all year round?!

The store manager Cheryl cares about her customers. The candles last a long time burning. The…read moregreat thing about the candles is that they give off a scent even unlit. The store always has specials, and new fragrances every few months. Kitchen Spice and Honey Clementine are favorites of mine.

I love this Yankee Candle Store. The workers are always friendly and ready to help. There always…read moreseems to be a sale going on. I wouldn't go unless I have a coupon because the candles are pretty expensive.

During a visit to the outlets on Saturday 2/22/2025 My mom, sister and myself had a bad experience…read morewhile shopping in the Yankee Candle store. We all purchased candles and during the check out process we experienced poor customer service from Betty, who later advised she was the store manager. When my mother paid for her purchase the cashier (not Betty or Paul) forgot to ring up one of my mother's items. After my mom realized her mistake, the cashier offered to ring it up in a second purchase. My mother agreed, but when she tried to pay with cash for one item she was told they are cashless. My mother was frustrated because the counter was cluttered with so much stuff that was part of the reason the item was missed and hard to see the sign stating they were cashless. My mother chose not to get the item and then took her purchases out the store very frustrated with the situation. The cashier never apologized for her mistake in not ringing up all her items. And ultimately still out the item in my moms bag. She then took it back and was honest about it being in her bag and left the store once again. My sister paid and left the store as well. When I got to the counter as I was being rung up by the other cashier, Betty began to tell Paul about the "rude customer". I stood there knowing Betty was aware we were together and did not say anything for several minutes. Then Betty made some rude comments about my mother and her clearly not seeing all their signs throughout store in front of me. I then had no choice but to speak up. I advised her it was poor customer service to talk about a customer in front of others. She looked at me and said "And! She was the rude one". I then had to explain to her that was not how customer service worked and I was offended because she was talking about my mother. She was hostile towards me and I finished my purchase and left the store. We were so distraught from how we, three paying customers were mistreated so badly for no reason. My mother went back in to speak to the manager, who happened to to be Betty herself. And request the corporate number. Betty refused to give it to her and my mother walked out. Determined to report the issue my sister went in and also requested the corporate number. Betty was rude and not willing to assist and then lied about refusing to help my mother. Paul spoke up and provided my sister the information. Betty then proceeded to be rude to my sister and when she called her out on her lies she was told she had to leave the store. We attempted to call corporate, however they were not open on Saturday. I don't think this is how Yankee candle would like to see their paying customers treated. Will never visit or recommend this store to anyone after my treatment.

I went in because a coworker found out that I like crystals and wear them all the time. I went in…read morethere with the mind set that I was just looking and not going to buy anything. I actually find an item that I was looking for and it was a nice looking piece and worth the price. There are a ton of crystals with a description of each item and what it's supposed to help the person.

Let me tell you about stick Stone and bone this place is located right next to the Food For Thought…read morerestaurant. We walked inside on a whim just to get a chance just to check out the inside Decor. I was thrown off because I did see that there was ice cream and a bakery shop and for some reason I did not pay attention to the name so I walked them blindly not knowing what to expect. The best part that really threw me together when walking inside was the Whimsical Warrior flute music that's epitone for this whole Ambience of this shop. I was really drawn into the whole aesthetic of the place however was not prepared for seeing tons and tons of rocks. Rocks. That's right I said rocks again I was not prepared because this had nothing to do with ice cream, bread, or any other type of dessert especially after eating a full meal at Food For Thought but that's a different idea. Anyhow I was pleasantly surprised by the variety of the rocks with a little small descriptions that were provided at each of the bulls that were there and the pricing was pretty fair. They did have a small section with incense candles and sticks and a variety of books and guides for Crystal healing and finding your soul purpose in life. I was really impressed by the people who had baskets that were walking around with only two Pebbles inside but let me tell you they were getting their life and I was getting mine. Of course I saw different varieties of rocks and succulents and of course I wanted to pick them up and throw them in their basket just because I was excited for them. So they staff and nice and they also had a table with a table that had a listing of local events in the community. So make sure to hop on by but do not break his stick Stone and Bone trying to get one of these great gems.

Like many things at Colonial Williamsburg, the bookstore is unfortunately less refined and more…read moretouristy than it was years ago, but I think that's a reflection on the visitors and their tastes and Williamsburg's attempts to adapt to what people will buy. The book sections are smaller than they were, the video and music section is gone, and they've moved some of the food stuffs and home decorations from across the hall to fill the space. Still, there is a good selection of books on relevant history from Jamestown through the Civil War, decorative arts, architecture, trades and crafts, cooking and military history for the serious historian; and of course books on Williamsburg itself. Check out the bargain table for good deals on close out items.

On a recent visit to Colonial Williamsburg, I stopped in to look around. Bought some books and…read moreprints. They were nice enough to let me leave my purchases until I finished with Williamsburg. When I returned to pick up my purchases, I was told the Artist came in and they had him sign the largest print I bought. What a thoughtful thing to do for a perfect stranger. Their sales people are the best. Love this store. I give them TEN STARS for super service. Sarah Texas

I went in there to use some coupons that I had received. As it turns out the day I went in there…read morethey had this amazing sale. The lady who helped me was amazing and gave me wonderful suggestions. The staff there is amazing and honest.

I may be a little biased here, but they have the best customer service lately!!! This is the second…read moretime I've been here on crutches, no less. Everyone holds the door open for me and asks if I need help with my shopping bag. I, however, am a stubborn mug, so it is hard for me to accept help. But at about $100 worth of merchandise later and I'm struggling to get to the cash register. Lol there are so many good deals that I couldn't pass up. So now I have plenty of smell good stuff and I'm outta here!!!