Great place to wash your dog. Friendly and easy always clean and fully stocked with wash and dry…read moresupplies.

Great self-wash facility. I also got a nail trim for my pup and she was careful to take off as much…read moreas she could without clipping the quick.

Watch out on weekends... Get a reservation..... Nice lady, I believe owner... Took dog in for…read morenails clip. No worries..... Good price and dog survived. Win/win....

Ive been going here since I first got my pup poodle, I'm very loyal to the places that do quality…read morework and river city grooming has always exceeded that. and at a reasonable price! that being said this last time was absolutely terrible the groomer was very unprofessional making rude comments about my dog. her cut was terrible 1/10, shaved her a one length cut her eye lashes off left patches of hair, split her toe nails. then the price for this because she was "so matted" 180$. absolutely not I ended up paying 120$ for my dog to get messed up and talked to like it's our fault. The only reason I'm making a review now is because I tried reaching out to give the owner a chance to make it right or even deal with the groomer and I didn't get a respons. I'm absolutely furious about the level of professionalism and incompetence from the groomer.

We have been taking our maltipoo to Brittany since he was a puppy (for 2 years). They were…read morerecommended by our doggy daycare who we trust implicitly. Jack loves to see Brittany, which tells me she treats him well. There isn't any of the anxiety or fear that you see in dogs when they go to their vet. Brittany does a great job with the Grooming as well. I love their appointment reminder system and the fact that I can communicate through it directly with Brittany. I highly recommend them for a place you can feel good about taking your fur baby! PS - picture was about 10 days out from his groom appt

Don't bring your pet here. We took our senior dachshund in to get his nails trimmed. The girl who…read moredid the trimming squeezed his muzzle so hard, he had blood pouring out of his mouth after two nails were done. We were horrified as we watched the two women struggle with him and pull him in different di rections. They tried to tell us that he stressed himself into a nose bleed and to take him to the vet to get his nails trimmed next time. We never had this problem with him before and we will take him elsewhere next time, where they won't be rough with him. We thought we were going to lose our little guy right then and there. What a terrible experience. Don't go there.

Pretty easy check in process and the workers were really polite. My dog came home calm which is…read moregreat for a lab!

Notice all posted reviews are old...I just experienced the new South Hill location on January 29,…read more2025. I don't think the business is ready for prime time, -Services offered are not price-listed on the website; - 44lb poodle cost $140 to groom = excessive [2x Petco]; -assumed tip was included in that price; -a 4% service charge was added for a credit card without warning! -the groomer cut my dog's face under her eye and didn't fess up. - no follow-up apology has been received; This business won't last is my prediction; they are not customer friendly; but rather rip-off artists.

This groomer is great. She loves dogs and has a really gentle and caring approach when pampering…read moreyour pet.

The people who work here are amazing! We have taken four different dogs over the years to Pooch…read moreParlor and all four love going. The employees do such a good job with taking care of the dogs and keeping them calm and comfortable, in addition to doing a fantastic job grooming! I would definitely recommend it for anyone who is a new pet owner or looking for a better place to take their dog.

I take my pupper in monthly as a walk-in to get his nails trimmed. They are always accommodating,…read moredo such a wonderful job, I'm in/out within minutes. Always kind and courteous They are so much less expensive ($10.00) than any vet office.

The groomer I used to go to has been too busy to get me in.So someone told me to check R dog…read moregrooming out.I am glad I did. What nice young ladies in there! They asked how I wanted my dogs trimmed up and yes they look they way I want! They did an awesome job. No cuts no fouls smelling fragrance or silly bows! They look awesome! What a nice experience. I made a repeat appointment!

Service requested - dog self wash…read more It's super nice. They have a lot of soaps and conditioners and the washing stations are nice to use. Staff is friendly and accommodating. Good value for the money.

DO NOT take your animals there!!! The staff (with the exception of PROPERLY trained staff, which…read moreISNT many) do the BARE minimum! They do not interact with the animals except to yell at them!!! If you decide to BE AWARE of the interactions of the staff with your animal! You will be able to identify the "inconvenienced" staff who are ONLY there for a check!

They did a great job on our Winnie today! She saw Leya. She was well taken care of! Wash, cut,…read morenails cut-everything was perfect

Lea did a great job with all 5 of my Pomeranians! They needed baths and brush outs. They look great…read moreand I will definitely bring them back to her. Excellent price as well.