We had a very scary emergency with our young cat, who had been throwing up all day and stopped eating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency. read more

Animal Emergency Clinic - He is recovery at home - Veterinarians Near Me - Spokane Valley, Washington

worst customer service ever. I was the 2nd person to arrive and the first to call.yet did not get service for 30min. they got my cat and I waited and hour outside without a response. I called and was told they would call me. waited another hour without word only only to find out they called my grandson at work instead of calling me. they just left me hanging for 2.5 hrs in the heat. also each contact was a different person that had no clue what the previous person had said of done. So disorganized and unprofessional. read more

I have had to use them twice now! The team has 100 years of experienced vet care between them. Last time my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!! read more

My pet and family member died tonight because they would not see him because they didn't have space. I told them he was in respiratory distress and they said we are full you have to go to Post Falls or CDA. I asked them about the one on Divisio. And they said they are full your only option is Post Falls or CDA. On my 22 mile deive to Post Falls 8 min from that emergecy center he died in my lap. These people have no heart and do not care. read more

they treated my animal horrible they gave her her surgery, but almost killed her now they are re to remove my animals stitches on her stomach read more

Thank you for helping our doggie Boo pass away peacefully last night. We are grateful it was at least in a kind environment where we could be with her. Dr Day ( I think ) was the name of the vet we spoke to on the phone. He was very kind and honest and it made the decision easier. All the techs and front desk staff were also kind and professional. read more

My dog got bit in the face with a laceration to his snout. These folks were quick, communicated everything clearly (really did an exceptional job) and got my dog back to me asap. I would rather not go through it again but the service and communication was everything I could have asked for. (And the nail trim while sedated was much appreciated as well) read more

My cat was seen. She has an extra claw that I was unaware ( she is a rescue ). Her claw grew into her pad. When I had her nails cut that claw split her pad open. I took her to the emergency vet. The total cost to clean the wound and suture it with antibiotics was $761.10 She was there for 80 minutes. A bit excessive as we were able to have a dog spayed for that amount. read more

I would definitely give more stars if I could. My beautiful girl Noelle was not doing well at all. Someone recommended Animal Emergency vs. Pet Emergency based on the staff, expertise, and overall warmth. Unfortunately, we had to put our beloved girl down but they were so caring from beginning to end. The vets and tech kept in constant touch and the vet with at the end was so compassionate and explained everything to us. They really touched my heart in how much they cared. If I ever have another emergency, and we pet parents always hope we don't, this is where I'll go. read more

Animal Emergency Clinic - My beautiful Noelle - Veterinarians Near Me - Spokane Valley, Washington

Our sweet Lou boy fell into distress in the middle of the night. We called Animal Emergency Clinic and had a good call that welcomed us to bring our boy in. Upon arrival, the staff was courteous, compassionate, informative, supportive, and so many other positive qualities which were appreciated in such a dire situation. We ultimately had to say bye to our love which is devastating and heartbreaking but we knew he was taken care of while there and didn't suffer. The wonderful team at the Animal Emergency Clinic helped us through this chapter in life. read more

I've had good and bad experiences here. Once I took a feral cat and he was emaciated and had a toe that almost needed to be amputated. The vet on staff at the time yelled at me and told me I was wasting their time and that American cats were too fat. I was shocked. I had to bring that same cat back here years later and they were very nice and accommodating. read more

I am amazed by this ER! My 3 y/o cat just had a bladder obstruction and I took him here (his 2nd time coming here) both times I've been here I've felt so taken care of and I feel like my cat is taken care of. Especially with how difficult he is. The only downside is price but it's an ER so it's expected. If only it wasn't an ER & just a normal Vets office I would make this clinic my primary Vet for my cat :,) Dr. Kat Bell is an astounding Veterinarian. She's so thorough and informative. I also can tell she has the animals best interest at heart. She's also so personable and had sat on the phone with me after having a difficult time with Union animal hospital and researched and found me a less inexpensive hospital for my cat to have surgery bc she understood the financial situation I was in. The other Vets my cat had I know one was Chrisha Harris and a Male vet I didn't catch his name but he was also amazing and for the short time they had Dior they really took care of him, again, with how difficult my cat is they vet techs everyone was so helpful and so so so kind. I didn't catch everyone's names but you all were amazing! And it doesn't go unnoticed with how difficult a time this was for me, I appreciated every interaction I had with this ER. In times like this where hospitality is so crucial and people are at a low with their loved pets, this ER makes it seamless and they are so appreciated by me for everything no matter if it costed an arm and a leg. Thank you again!!! Pls take your pets here when in crisis. They are amazing. read more

Animal Emergency Clinic - kitty cat - Veterinarians Near Me - Spokane Valley, Washington

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You folks were there when I needed someone competent to take care of a cat that was near death. You guys did a good job. What is ironic is that the reason why my cat was so sick is because of the actions of one of your current vets, Kat Bell. If this review had to do strictly with you, the rate would have been 5. But Kat Bell was a real problem: She maintained a dose of 10 mg qd for my cat who was barely tipping the scales at 7 pounds for far too long. I encountered you when she fired me as a client and left me with a cat who was too ill to breath properly. The end result of Kat Bell's veterinary skill brought my poor cat to you for euthanasia. The end result of all of that ACE Inhibitor was pernicious pulmonary edema. Thank you so much, Kat Bell. And, just so you know, I've maintained all of this poor cat's medical records. I've also got an audio recording from a phone call that we had. read more

Took my cat who was having breathing issues there late one evening in early February. I called in advance and spoke to staff and gave her all the information I could over the phone. It was about a 20 minute ride. Staff came right out to get her. A little while later, Dr Bell called me and said repeatedly that cats in her situation are considered "critical". Seriously? Why do you think I took her in? Prior to that I had noticed no issues save for the fact that she seemed a bit withdrawn and her appetite was off. As a matter of fact, her senior panel labs from November did not indicate anything was going on. Obviously those labs would not indicate cancer or anything like it but everything about her lab work was absolutely normal. I take my cat in about every six months for labs and a check up. My cat is feline leukemia positive and has been for over 8 years. Dr Bell stated that they did an x-ray and it appeared that my cat had a tumor on her interior chest wall as well as fluid buildup. They needed to wait for a radiologist to come in and do an ultrasound. They would then try to remove as much fluid from her thoracic cavity as possible. She asked me if I wanted her resuscitated if she were to crash. I absolutely said "yes". After about three hours Dr Bell called me and told me that they had sedated her and had withdrawn around 115 mL of fluid. I asked her what type of sedation drugs they gave her. She responded with "Acepromazine". She then got very defensive about my asking and said that if anybody ask why she use that it was her choice. (My cat has been under sedation a few times, not with Acepromazine, and I have never seen side effects like what she suffered from up to 36 hours after sedation.) Dr Bell recommended I have her put down. There was no discussion about referring her to an oncologist. I even asked her about giving my cat Lasix and a steroid (like Prednisolone/Prednisone). Cats are generally only prescribed Prednisolone because of the way their bodies process it better. Her response was that steroids will cause tumor lysis syndrome. Again, she expected me to just put my cat down. The next day I spoke to Dr. O'Dea about the previous night's visit. I brought up the subject about the Prednisolone and Dr Bell's unwillingness to prescribe that for my cat because in her words "It will cause tumor lysis syndrome". His response was that he had never heard of tumor lysis syndrome in cats. My cat did OK over the weekend but come Monday, she had to have another 50 mL of fluid withdrawn. Two days later I got her down to Oncology at WSU. They did labs to verify that she could take chemo and she was absolutely a candidate. They started her on the CHOP protocol which included PREDNISOLONE. A couple of days later I was finally able to get through to a family member who is a veterinary surgical oncologist. She stated that that the first thing she would've done would've been to get her on Prednisolone to help prevent more fluid buildup. The only problem with that is that it can skew results when trying to get the type of cancer that my cat has. My veterinarian's colleague also echoed my family member's sentiments. Did I mention that Dr Bell just expected me to put my cat down? She would also not discuss palliative care medications. Despite Dr Bell's best efforts to kill my cat, she has started her second cycle of 4 rounds of chemo. She's tolerating the treatment very well. While her appetite is a bit off (only interested in dry food), she's doing GREAT! I know I am just prolonging the inevitable but she has a very strong will to survive and I want to give her the best quality of life that I can. There's no reason to not TRY. The hardest thing is to know "when" to give her a "release" but everything about her screams that she wants to live. I'd recommend against taking your beloved pet to this clinic if Dr Bell is on shift. read more

Animal Emergency Clinic - Veterinarians Near Me - Spokane Valley, Washington

Visiting with family, out of town, earlier this month and my little girl became sick with respiratory problems. Not only did the staff take excellent care of her but the Vet was very informative. Her diagnosis and medical paperwork were emailed to me for her new Vet and after getting back home I received a text checking in on her. I can't tell you how lucky we were to find this place! read more

Animal Emergency Clinic - My little Khloe who was having respiratory issues. - Veterinarians Near Me - Spokane Valley, Washington

We, unfortunately, had to visit the Animal Emergency Clinic on a Sunday morning after our 2 year old pup was attacked by an off leash dog on our morning walk. We chose AEC over another option because of the way more positive overall reviews. We called to let them know we were coming as it says to on the website and were instructed to call again once we arrived. We did and provided some basic information about our pup and what had happened over the phone to "check in" and waited maybe 5 minutes for someone to come grab him. We were really impressed with every person we interacted with and spoke to from the staff on the phone, to the techs that brought him in and out, and of course Dr. Harris who called and did a very thorough job explaining the care options and her thoughts/recommendations - and was EXTREMELY kind. They were also very clear upfront on the cost of both options which was greatly appreciated. The team we dealt with on that day was a bright spot on a really scary situation. For the cherry on top, we went to our regular vet to have drains removed following his surgery and they said everything looked amazing and we already aware of everything that had happened at the emergency clinic and the medications they had prescribed without us even having to ask for the info to be shared which is a small thing but very helpful to not have to go through it with them as a layman. While I hope we never have to visit again, we are so grateful for this clinic and happy with the care we received! read more

the people here has been absolutely delightful! They have been so patient and so kind and so comprehensive and explaining exactly what was going on with our pet. They were lovely to talk to you all the way through! Very clearly explained follow up care and what to do next! Many people had left reviews saying that the prices were very expensive, we felt as though they were very reasonable for the services we received. I would highly recommend this clinic to people who are in need of emergency care for their beloved, furry friend! The treatment that our cat needed required us to return to them three times over several days. Every single time we went the people were the same, warm, caring, and comprehensive. They did not charge us for the removal of stickers stitches or the drain. Thank you for caring for Carrot! read more

Animal Emergency Clinic - Covered wound as it might be concerning to others. - Veterinarians Near Me - Spokane Valley, Washington

I would only recommend this clinic if you are willing to spend HUNDREDS of dollars for a MINOR issue. Brought one of my lovely cats in after not being able to get her into any vets during the day. She was having issues adjusting to the move, had a head cold and one of her eyes was red, puffy and really bothering her to open it. So I brought her in. Flat rate of $140 just to bring your animal in. $400 bill. Just for them to tell me she was sick and give her some eye drops. Entirely too much. read more

These guys are there when your regular vet is closed. They open at 6pm and close at 8am. Open 24hrs on weekends and holidays. Super accommodating. Grateful they are there. read more

Tragedy struck our family on December 24th when our beloved Nyla a seemingly healthy 5.5 year old mastiff had to be euthanized due to a suspected brain tumor. It's was a normal day and within a instant she mentally went to a place where she couldn't return to us. The Dr and staff that treated Nyla were phenomenal. Nyla received expert treatment and I'm thankful for that. As my partner and I lay with our beloved for our last moments it sounded like a party on the other side of the wall. I wanted to spend every last second breathing in her breaths as we said our good bye and my attention kept being pulled to the other side of the wall. Then I held my child's face until she took her last breath. My partner and I sat with Nyla an additional 40 min as we were and are still crushed. The loud voices from the other room kept filtering in to our space. I would like to make a request, when parents are loosing their child could you please lower your voices and respect the dead and those that are grieving? No offense I love good energy but there is a time and a place for that. In the future please consider the grief stricken parents in tears on their knees by keeping your voiced down. Thank you read more

Animal Emergency Clinic - Our child Nyla, now you truly are a cloud princess. - Veterinarians Near Me - Spokane Valley, Washington

We've been here multiple times with our cats over the past few years. One being a very old kitty and another one who suffered from various medical issues his entire life. Each time the staff have been extremely friendly, empathetic and patient. They take time to listen and answer questions and don't push unnecessary tests. They've always started with the most logical, cost effective approach and rule diagnoses out before moving forward with anything we haven't yet consented to. We obviously go knowing there is a higher price for an ER visit, but we are happy to pay it for the care given and security of knowing our family members are in safe hands. They've handled our pets with care each time and are wonderful about updating and communicating the entire visit. They also are great about communicating with our regular weekday hours vet for follow up. We recommend this ER to anyone in the area needing urgent or after hours care. read more

No stars. Customer service is lacking in the care department, especially for a emergency care place. Cold and uncaring. Charges the most out of any providers in a 200 mile radius. Avoid like the plague. read more

This emergency clinic truly cares. Easy access to the doctors even the next day after my dog went home. They don't recommend unnecessary tests and they have a very calming demeanor. This is the only pet emergency clinic I will go to. read more

I cant thank this clinic enough for their service and care of my dog. He was SO out of character, having gait problems, shakes and in so much pain. They did everything they could to make him comfortable again so he could heal. There were two different doctors we heard from during our dogs stay and they were extremely kind, considerate, informative and professional. While they often have long wait times, that is because they truly take time with each pet and give them attentive care. Our dog is feeling much better now because of their service. read more

Animal Emergency Clinic - Veterinarians Near Me - Spokane Valley, Washington

DO NOT GO HERE! HORRIBLE EXPERIENCE! I took my dog here for a emergency (he couldn't walk on his front leg). Not only was the wait time super long. The vet tech came out to grab my dog and was super rough with him. He is the sweetest animal ever, literally my heart and soul. I couldnt believe the way the vet tech handled him. NOT FOLLOWING PROTOCOL. When I called to let the receptionist know what had happened and she told me it was my fault. If you care about your animal and good quality customer service do not go here. Such a shame. read more

800 to remove 15 porcupine quills. I am most upset that their nails were not clipped while under as anasthia. It's a common courtesy. Just a lazy move and takes about 3 minutes. read more

We left Portland for a long road trip to the upper Peninsula of Michigan. We stayed with friends in Spokane and our two golden retrievers were very happy with their ride and beds. Unfortunately , our 4 month old had a terrible attack of diarrhea and even the beginnings of a cough. So at 5:30 on Sunday morning I headed over to the Animal Emergency Clinic to see if we could continue our trip to Michigan. Following all the Covid protocols, Scout was picked up at the door after a wait of maybe 5 minutes. The Vet ( I can't believe I didn't get her name, called me with all the details. We were sent home with antibiotics and probiotics .. We made it to Michigan without further t Following all the Covid protocols, Scout was picked up at the door after a wait of maybe 5 minutes. The Vet ( I can't believe I didn't get her name), called me with all the details. We were sent home with antibiotics and probiotics .. We made it to Michigan without further trouble. They literally saved our road trip!! read more

The team was wonderful. I cannot recommend them highly enough. The communication was clear, expectations for how long surgery would take and total transparency of cost associated. Unexpected for an Emergency Veterinarian, in my experience. Also, post care was offered as a part of the original visit. Thank you to all of you and the doctor for treating our pets with kindness and respect. read more

Sometimes unexpected things happen and you find yourself in a situation where you have to act quickly like we did with our puppy. He had gotten sick Thursday morning and his condition quickly deteriorated that evening. Our vet closed at 5pm and there are only 2 emergency pet clinics in Spokane that was open after 6pm. After a quick glance at the reviews, we decided that this clinic was the right one to bring our baby to. He was really ill. He was constantly vomiting 2 to 3 times an hour and he was in a lot of pain. We called ahead to let them know we were stopping by and his situation. Upon arrival the vet tech came out, filled out some paperwork and quickly took Winnie in for treatment. For the next 4 nights and 2 days he stayed at the hospital. I won't lie. It's not cheap. Please expect to pay anywhere from $500 to $900 a night for treatment (depending on if you need blood work, x-rays, antibiotics, etc.) but!! The treatment you will receive here for your pet will be above and beyond expectations. I can't express through this review how absolutely wonderful the folks here at the emergency clinic are. From the receptionist to the vet tech, and the doctors who worked tirelessly to ensure that they not only give the best care to your pet but they treated me with compassion and professionalism also. Dr. O'Dea was the main doctor who treated Winnie during this difficult time while also having to deal with an emotional and hysterical dogmom. Without his devotion and love for his patients, I'm not sure Winnie would be here with me right now. Thank you so much Dr. O'Dea for helping Winnie get better and giving us a second chance together. You and your staff will always have a special place in our hearts and Spokane is so very fortunate to have amazing and beautiful people like you and your staff in this little community!! read more

Animal Emergency Clinic - Worth every penny to see this face!! - Veterinarians Near Me - Spokane Valley, Washington

Covid-19 has disrupted everything and that includes vets. We live South of Spokane and had a fur baby with DCM; our vet had been helping us treat for eight months. On a Sunday early evening our baby had a horrible episode; the kind that told us it's time. We couldn't reach our vet. We contacted two services that come to your home and they were booked, but a service recommended this clinic. We called them and they explained their protocol. Two young women came and took our baby and were so gentle. Someone came out and brought us in to our Fiona. They were so kind and gave us time with her. The young woman that helped us was so compassionate. What we had to do is already heartbreaking but with all the mandates from the Governor it is that much harder on pet parents. These are our babies. I appreciate the clinic and how compassionate everyone was. Thank you so much for helping Fiona to the rainbow bridge. read more

Animal Emergency Clinic - Our fur baby Fiona. - Veterinarians Near Me - Spokane Valley, Washington

Took our dog here late to get some stitches. They were up front about the wait, which ended up being half of what was estimated, very friendly and took fantastic care of my dog. I was thrilled with the treatment and quickness read more

Our cat Jaime had been vomiting for 12 days - multiple trips to 2 diff. vets/x-rays/ultrasound and bloodwork were relatively normal & a blockage was considered the most likely. Our vet recommended emergency surgery but she couldn't do it. Calling around & seeing their excellent reviews, we took Jaime in. We could not be happier with the treatment she received, how caring and wonderful all the staff were, but most especially Dr. O'Dea who was an excellent communicator. They kept the charges within the quote, despite the surgery being more complicated than expected. There was no blockage but there was a constriction that required a foot of bowel to be removed. Dr. O'Dea texted us a photo mid surgery to explain the procedure. He thanked us for allowing them to take care of our girl. You can tell they are good at their jobs and we couldn't be happier to have our girl home. This was 2 days ago. She's not out of the woods but we know if anything happens from this point on, that we found her the best care we possibly could. Thank you AEC and Dr. O'Dea (and Dr. Deaver and staff.) read more

Amazing staff. Our puppy got parvo and they worked wonders. Called in whenever wanted to check in on our puppy and they where always friendly and never made you feel like you where a bother. Dr. Deaver was just as nice as can be. read more

Our dog was misdiagnosed by another vet, so we ended up having to bring him here for emergency surgery. These people were efficient and caring, and were very open with us about all the information. Dr O'Dea did an amazing job with our boy and we were very grateful. I would not hesitate to bring our animals here. read more

BAIT & SWITCH BS. When I called them I was expecting a professional and trustworthy experience. But No that's not even close. My dog was choking and heaving, coughing up clear foamy liquid. The dog had been in for a round of vaccinations at my regular vet. 15 hours ago. I was told by my vet if he had these reactions there was a potential emergency. So I called Animal Emergency Clinic. I was told that my dog should definitely come in and that I would be charged $135.00 for the initial exam. Okay- sounded reasonable I told them I would bring my dog in. I arrived and following the Covid curbside service instructions called to check in. This is when it goes BAD. the same person on the phone now tells me that the initial exam is now $185 ! "but you just told me less then an hour ago it was 135!!" She then says "well at 6:00 AM it changes" I asked "what changes" ??? and besides it is 5:45 am right now! I couldn't believe this nonsence and left. They aren't the only 24hr emergency veterinary in Spokane. thank god. read more

Animal Emergency Clinic - Veterinarians Near Me - Spokane Valley, Washington

Came home from work last week noticed my dog was acting strange. Didn't want to move. He is a young weiner dog and I panicked and thought his back went down. Terrified, I rushed him to animal emergency who came highly recommended by a coworker. Pulled into parking lot and was immediately greeted by welcoming staff. Its curbside so I remained in my vehicle while they examined my dog. Didn't wait too long before receiving a call that he had a bladder infection and asked how far I wanted to take treatment. Antibiotics were dispensed and I was on my way within 1 hour maybe less. The Dr. I spoke with was extremely kind and caring and gave me the piece of mind I needed. Discussed all options prior to proceeding. I was out of there for under $300 which surprised me. I have spent a small fortune for shit service at another pet ER. So grateful for all the compassionate care they gave to me and my little dog without breaking the bank! read more

I like these people. The office and rooms are clean; the staff is quick and efficient, and Dr. Llewelyn gives me solid, no-nonsense advice about my pets. Plus, they are 6 minutes from my house...what's not to like?! read more

DR. STOKES AND HER STAFF AT AEC ARE WONDERFUL. I am new to the area. My dog did something to hut her back and I needed to get her some pain relief. Dr. Stokes at Animal Emergency Clinic was wonderful. She assessed Opal's symptoms and determined that Opal most likely had a back injury. Dr.Stokes was focused on getting my dog relief from the pain and suggested X-rays would confirm diagnosis. There was no pressure from her to perform the X-rays at her facility, and I chose to have her do them so we knew for sure what we were dealing with. Dr. Stokes went over the treatment plan and was very caring and focused on my dog. This while I know she and her staff were inundated with cases. The veterinary technicians and nurses were all very kind, caring and gentle with my girl and me as well. I am relieved to know there is an emergency veterinarian here to help us when our regular veterinarian is not available. THANK YOU, EVERYONE AT ANIMAL EMERGENCY CLINIC for your service to our community. read more