We took our little fur baby in three times over two days, and honestly the care we received meant…read moreeverything to us. By the third visit, Dr. Podriza--who is probably one of the kindest people on the planet--took the time to really look closely at the X-rays and noticed something that needed more attention. We originally thought it might have just been something minor from a nail trim, but our baby ended up needing to stay overnight. The next morning, Dr. Biquet came in, did additional X-rays, and figured out exactly what was going on. You should have seen her face when she solved it--it was such a moment of relief. It was truly their teamwork, attention to detail, and how much they genuinely care that made all the difference. I really feel like they saved my dog, and I'm so grateful. I would absolutely recommend them to anyone.

My cat was very dehydrated and had not eaten for a couple of days. $1800 later they gave him two…read moresubcutaneous IVs for hydration and an x-ray. They encouraged me to leave him overnight and gave me the price...I was out of there so fast, and it had already been at least three hours.

Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

On 6/1/26, we had to say goodbye to our Teddy Bear. He just turned 17 on 4/20/2026 and we were…read morelooking forward to another birthday, but his sickness was taking over. It was a very difficult decision but it was time. We received a sympathy card from FT Worth Animal Emergency Hospital which helped make our loss less painful. We want to say "Thank You" to ALL of you for making us feel special at this difficult time.

Not only is the staff sweet and knowledgeable, they are patient and compassionate! Wouldn't go…read moreanywhere else!

We have been here twice for two separate pets and the staff has always been so kind, compassionate,…read morecollaborative and patient. Feels like they truly care for each pet. Took so much patience with my nervous dog and made sure she felt super comfortable before working on her. Will always come here in any emergency!

We are sooooo grateful VEG ER. Our sweet 10 y/o black lab was not feeling well and had a HUGE…read moreswollen ear. They took him back immediately, got him comfortable and provided superb care. If you need emergency care, this is the place to go.

I cannot say enough wonderful things about VEG ER for Pets. From the moment we walked in, the…read moreentire staff was compassionate, patient, and incredibly knowledgeable. In a stressful situation, their calm and caring approach made all the difference. Dr. Laura Watson was absolutely phenomenal. She took her time, explained everything in clear, layman's terms, and made sure I understood every step of my dog's care. Most importantly, she genuinely cared. You could feel it. Her compassion and kindness truly stood out. I honestly wish human healthcare providers and physicians were as compassionate and kind as the team at this clinic. VEG is truly a one-stop shop -- assessment, imaging, labs, and even boarding if your fur baby requires continued monitoring. That level of comprehensive care provides such peace of mind. Parking is conveniently located right in front, which is so helpful during an emergency. They also offer multiple affordable payment options, which makes high-quality care accessible and less overwhelming. If your pet ever needs emergency care, this is the place you want to be. They treat your pet like family.

From the moment we walked in the door with our kitty, everyone was so very lovely. I was so amazed…read moreat the open space, community and that all of the staff where appropriate were on the floor to interact at the patient's level. I've never seen anything like it before. It was wonderful. We were seen quickly in a separate room but the experience wasn't any different. Even though our kitty is sweet, she is semi-feral but they wired magic with her calming her down and allowing them to look her over. She was taken care of and diagnosed as well as sent home with medicine to be able to get in to see her regular doctor in several days. Thank you so, so much to Cecilia, Jane and Dr. Lefflel, for helping our kitty Google! You are all so amazing!!!

We had to bring our 12-year-old cat, Willow, in for an emergency when she suddenly couldn't put…read moreweight on her back leg. It was late in the evening, and we were both stressed and worried. From the moment we arrived, the staff made us feel cared for. The vet tech saw us quickly, and even though the only vet on staff was in the middle of surgery on a dog, they kept us informed and reassured. At 9:00 at night, I completely understand the wait. Both the vet tech and the vet were caring, gracious, and patient. They understood that we were there for a long time and that we were anxious about Willow. The vet spent more time with us than we typically get at Willow's primary care, answering all of our questions, explaining everything clearly, and making sure we felt comfortable with the plan. The clinic itself felt professional and welcoming. I did notice the floors could have been cleaner, but I'll admit I'm overly picky about that. What mattered most was the quality of care, and that was exceptional. Willow is now much better and mobile again, though we're still being careful with her leg. The price is higher than some other places, but the care and compassion we received here were worth every penny. I'm grateful to have a place like this nearby for emergencies.

Frisco VEG: We…read morecannot say enough good things about the Frisco VEG. During one of the hardest weeks of our lives, their team showed up for our sweet 10 month old kitten, Habanero, with so much compassion and care. Habby was fighting an FIP relapse paired with pneumonia, and from the moment we walked in, we felt supported. The staff took the time to explain everything clearly, answer every question, and treat both our boy and us with genuine kindness. They never made us feel rushed. They understood how much he meant to us. What stood out most was how human they were. They celebrated small wins with us, sat with us in the hard conversations, and treated Habby like he was their own. In moments that felt overwhelming and heartbreaking, their steadiness and empathy made all the difference. We are so grateful to the entire team for fighting for our orange boy and for loving him alongside us. Thank you for honoring him and for taking such good care of our family. RIP Habanero ‍

Our 13-yr old pup became very ill very suddenly. When we got to Burleson Animal Emergency Hospital,…read morethey met us at the door and immediately took our baby to triage and took us to an exam room. About 3 minutes later, the nurse came in and took us to the triage area. Our baby was dying from her illness. We were very grateful to be with her, loving on her, during her transition. All the staff were very compassionate and gave us their sympathies and hugs. We were able to stay with our baby in the exam room for as long as we needed to finish saying our goodbyes to her. Within a day or two, we received a sympathy card from Burleson Animal Emergency Hospital. We then received a card from The Arbor Day Foundation saying Burleson Animal Emergency Hospital donated for a tree to be planted in memory of our baby. The folks at Burleson Animal Emergency Hospital went over and above anything we ever expected. We are very grateful for them

This place is horrible. The lady in the front was the only…read moregood part about the place. The Dr was trash. The nurse explained the meds backwards. The meds they gave me made my dog worse and ended up leading to her death I'm sure. They want money and don't care about the well being of the pet. I asked for a quote up front on everything that was going to be done and possibly be needed after test where done. I paid and then get a call saying they need more money from me for stuff the originally told me was going to be needed. Agter all the tests and X-rays they tell me my dog will be fine just give her the meds and monitor her. 2 days later she's dead. DO NOT TAKE YOUR PET HERE IF ITS A REAL EMERGENCY. They just gonna run the bill up waist your time and not help you the way you need. BURLESON needs to shut this place down. There reviews show exactly what your going to get.

To be fair, we previously took our pets to this practice at their former location and received…read moreacceptable care. Unfortunately, our experience at the new facility last night was completely different. We brought our 5-month-old Doberman to the emergency clinic around 10:00 PM after he suddenly showed weakness in his back legs. I carried him in. Despite this, about 20 minutes later staff walked him back to me in the waiting room and asked me to remove his ear post because the doctor said she was uncomfortable doing it herself. After another 30 minutes, the doctor entered and asked the exact same questions we had already answered twice. When I pointed that out, her demeanor noticeably changed. She immediately began discussing genetic conditions, CT scans, MRIs, and surgery--without first performing or even proposing basic diagnostics such as an X-ray. When I asked whether an X-ray had been done, she responded sharply that she hadn't obtained my approval, despite never mentioning or quoting one. At that point, I declined further services and carried our puppy out. Thankfully, he is fine today. We followed up with our regular veterinarian of nearly 20 years, who agreed that monitoring for additional symptoms was the appropriate next step. I fully understand concerns around backyard breeding and puppy mills. However, we purchased our dog from a well-established, reputable breeder, and the judgment we experienced for owning a cropped-ear Doberman was unprofessional and unwarranted--especially during an emergency visit. Based on this experience, I would recommend considering other local emergency clinics. In fact, we stopped by a newly opened ER in Prosper on our way home and were treated far more appropriately.

If your pet is having an emergency, don't go to this place…read more Our dog was hemorrhaging, bleeding uncontrollably and they placed us inside an exam room for two hours before anyone checked on us!!! Then they said sorry we have other patients!! No triage, nothing!!!

One of our geriatric dogs had been diagnosed with organ failure, and sadly his health declined…read morepretty quickly over the next couple of days. Unfortunately, that meant it was January 1st, so our usual vet was closed; we didn't want Sam to suffer any longer, though. I know some of the current and previous staff at Thrive, so we took him in to their emergency department, where we were treated with kindness, and they were especially gentle and sweet with him. They quickly took us back to a private room that you could tell had been specifically set up for the occasion with a soft rug, a comfortable loveseat and chair, calming lighting, etc. The vet was informative and compassionate, and the staff allowed us to move at a pace we were comfortable with, and gave us time to say goodbye and process what was happening. I would definitely recommend them for emergency pet care.

Unfortunately, there is not an option for 0 stars!…read more I brought my dog to this clinic because his neck had become severely swollen and infected overnight. From the moment we arrived, the staff seemed convinced it was cancer simply because he had a history of cancer as a puppy. Without pursuing other likely causes, I was told there was essentially nothing they could do. Even the oncologist on site agreed with that assessment. I asked if it could possibly be something else, such as a bite or infection, because that's what it looked like to me. That possibility was dismissed. I was told surgery was an option but not guaranteed and would have to be done by a different doctor and would cost thousands of dollars. They also told me his blood work suggested kidney failure and implied he only had about six months to live regardless. The impression I left with was that my options were to keep him comfortable until the end or consider euthanasia. Thankfully, I trusted my instincts and sought a second opinion with Alvarado Animal Clinic. They immediately believed it looked like a bite or abscess. They drained it, put in a drain tube and packed the wound, and within a month it had completely healed. They also found no evidence that my dog was in kidney failure. Today he is healthy, happy, and doing great. I understand that medicine isn't always black and white, but I was disappointed that such serious conclusions were reached without fully exploring other, treatable possibilities. If I had accepted the original diagnosis without seeking another opinion, the outcome for my dog could have been heartbreaking. Based on my experience, I cannot recommend this clinic. I strongly encourage anyone facing a serious diagnosis to seek a second opinion before making life-changing decisions.

Woo hoo! My dogs love this place! I have used this clinic…read morefor four decades. No matter when I call, my pet is their priority. Though I can't see Dr. Tierce, Dr. Geib [and the others] offers the same excellent veterinary care we're used to, and they are usually able to see us the same day. Their hours are good for people who work and diagnoses are always spot-on. We come here for the excellent and cutting edge veterinary healthcare, deliver through experienced and caring Veterinarians, not some slick, modern clinic. Don't believe everything you hear on the news. This clinic has likely cared for more pets than any other clinic in Fort Worth. They've been at the same location since the early 1970s. I wouldn't go anywhere else [except their other clinic, Western Hills Animal Hospital]!

Very kind & took our feline patient quickly.. the doctor & staff were wonderful and so…read morehelpful-thank you!!