Cancel

    Open app

    Search

    Frisco Emergency Pet Care

    4.4 (337 reviews)
    Open Open 24 hours

    Services - Frisco Emergency Pet Care

    Pet physical or wellness exam

    Pet vaccinations

    Frisco Emergency Pet Care Photos

    You might also consider

    Recommended Reviews - Frisco Emergency Pet Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Yuliya S.

    A Nightmare at Frisco Emergency Pet Care: Stay away from this fancy facility driven by the owner who sold his soul to devil. I regret to say that my recent experience at Frisco Emergency Pet Care was nothing short of a nightmare. I wish I did my research and actually read through reviews. But unfortunately when your furry babe is in a state of emergency, you panic and you try to seek quick help. My dog swallowed a catnip toy that got lodged in her smaller intestine. After we brought her in Frisco Emergency Pet Care they took her in quickly and gave me a call with plan of actions. They needed t do x-rays to determine what was going on, because at that time we didn't know what was wrong and the only symptoms were prolonged vomiting. They called and gave me an estimate, I agreed to it and asked to proceed with diagnostics. After we discovered what was the issue they suggested the surgery and gave an estimate $5000-$9000, and requested a lower end 50% deposit, I paid $2500 right away and they proceeded with surgery. After it was done, my dog was discharged on the second day after surgery with the bill of close to $7000 that I paid with no negotiation or anything. On the second day back home my dog started bleeding and discharge was coming out of her incision. My dog was discharged Saturday and Monday night she started having problems. I was furious. We brought our dog back for complications. They examined her and stated that her internal incision came undone due to fluid built up from an infection in her abdominal and she needed another surgery to fix it. First time when she was discharged they didn't even sent her home with any kind of antibiotics, anti anxiety or any medications besides pain pills and diarrhea medicine. They wanted to charge additional $1700 on top of $7000 we already paid for second surgery. We fought with their Chief of Staff/Owner to own up that the complications were developed because 1st surgery wasn't successful and my dog was discharged too soon without proper medication to ensure her successful recovery. We settled to pay additional $700 to cover medication cost and they proceeded to do 2nd surgery. Needless to say they were rushing us to pick her up on the very next day after surgery with tube sticking out of her abdominal. I asked them to keep her till that tube is removed and she is in a stable condition to come home, because I didn't want any complications develop. They did, they kept her till tube was removed and we brought her home and she is recovering. But it wasn't without great stress, absolutely horrible experience dealing with Michael LoSasso who shouldn't be in this industry as he belongs on Wall Street with his hunger for money and no care for animals whatsoever. People lost their hearts in a race for money. And he had an audacity to send me an email that we didn't pick up our dog in a timely manner and that we treated his team poorly. Excuse me? I haven't yelled or talked disrespectfully to any of your team members, I've asked them to care for my dog and ensure her successful recovery. I pushed back when you wanted to send my dog home with the tube sticking out of her abdominal, I am a concerned pet owner who didn't feel comfortable bringing my dog in such state and experienced PTSD with possibility of a repeat complications. Overall, my experience at Frisco Emergency Pet Care was nothing short of a disaster. I would strongly advise pet owners to steer clear of this establishment and seek care elsewhere. It's clear that the well-being of animals is not their top priority, and no pet deserves to be subjected to such incompetence and neglect. And you Mr. Michael LoSasso can keep your reply and comments to yourself, because I am disgusted by your behavior and karma is coming your way Sir! The horrific experience you put me and my dog through will come back around your way and teach you a lesson that money is not everything that matters in this world. One day you will find yourself in the situation where you wish you can buy yourself out of trouble, but it won't save you.

    Coco's paw prints given complimentary.
    Suzy D.

    Last Friday, our 18 year old rat terrier took a turn for the worse. We contacted Frisco Emergency Pet Care for end of life assistance. When we arrived, everyone was so compassionate and let us tell our stories of Coco before we started. They explained everything step by step. I couldn't ask for a better experience for something so awful. From the Vet, techs and all staff, I couldn't be more grateful.

    Information about the facility

    In my opinion anyone that has a pet euthanized without running test is a murderer. They killed Pookie!! STAY AWAY FROM THIS PLACE!!!!! Read all of the one star reviews. Lauren Szalach, DVM reminds me of Dr. Death. She recommended that I have my cat euthanized without running any tests. Specifically, she told me and my husband that my cat had 85 percent kidney failure. How could she have known without running tests? She could not! Earlier that day, I had taken my cat to her regular vet. They ran some labs on her. Once the lab work came back it showed that she had pancreatitis. According to two vets, all she needed were some antibiotics. My cat was euthanized unnecessarily! The only options Dr. Death gave me while I was at the hospital were the following: 1. Euthanize her 2. Pay $3000 for the first day and $1000 each day after so she could stay at the hospital and give her fluids. She stated that she may not survive for very long. They were quick to obtain a credit card for their charges from my husband. I am beyond mad and I will seek legal action. JUSTICE FOR POOKIE!

    See all

    6 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yuliya S.
    102
    267
    220

    2 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 5
    Photo of Shinli C.
    29
    39
    32

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2
    Photo of J M.
    0
    27
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Suzy D.
    70
    24
    14

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jamie M.
    492
    13
    6

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S C.
    76
    24
    3

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    They took great care of my dog Marley, didn't do anything unnecessary and pricing was reasonable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Michael L.

    Michael L.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 3

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sara Y.
    22
    16
    21

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Took care of our baby when we had to make a very difficult decision to put her to sleep. Extremely caring staff!

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    Page 1 of 9

    Ask the Community - Frisco Emergency Pet Care

    Thanks Doc so would I be able to come to you for artificial vaginal insemination help and stud semen extraction for the purpose of breeding?

    We are a 24/7 emergency-only hospital. Wellness is important, and I encourage you to make an appointment with a local veterinarian, but this is not a service we offer. We hope you never need us, but we are here if you do!

    How much do they normally charge for a check up on my iguana?

    Eric, although I personally love reptiles, and used to have an exotics practice in Plano, FEPC is not setup to see reptiles or birds on a routine or emergency basis. If you have an emergency with your iguana, I recommend contacting the Animal… Read more

    Mike! How much Pur night!?…

    $181.44 per 12 hours. At least that is what my bill showed.

    Are you able to treat snake bites?

    Yes, but it will depend on the number of patients and their disease state as to whether we are taking new patients. As of now (16:38 on Thur 6/18), we are open to more cases.

    Are you equipped for surgery if necessary?

    Yes, but the timing may depend on the surgery in question ( we call in a board-certified surgeon for orthopedic cases).

    Do y'all take birds?

    Like most ERa, we are not set up and do not have the necessary expertise to see avian patients. I recommend contacting North Texas Emergency Pet Clinic in Carrollton or the Animal Emergency Hospital of North Texas in Grapevine.

    Does this location do ear cropping, if yes what’s the price range?

    We are an emergency facility, and as such do not offer routine services such as vaccines, sterilization surgery, dental procedures, or other surgery including ear cropping.… Read more

    Does this location accept Care Credit?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Frisco Emergency Pet Care

    LoSasso has spent a great deal of time with me on the phone to help me understand the results and options.

    Mentioned in 14 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Veterinarians 5,510 times last month within 15 miles of this business.

    Verify this business

    Atlas Pet Vets

    Atlas Pet Vets

    4.7
    (26 reviews)

    We recently checked out Atlas Pet Vets and they are great. Easy to make appointment, front desk…read morestaff is welcoming, vet tech was wonderful and the vet we saw was amazing as well. If you are looking for a great vet office, check them out.

    I brought my 13‑year‑old dog in for an exam. He has a heart murmur and early kidney disease, but he…read moreis stable on medication, eating well, and doing well for his age. I chose this clinic because it advertises a family‑owned, fear-free experience, exactly what I wanted for a senior dog. Unfortunately, our visit was the opposite of fear-free. The vet came into the room without having fully reviewed his cardiology report or medical records. Within minutes, she told me (very bluntly and without context) that his heart was failing and he might have "around 18 months." This was based solely on a single in‑office exam of a nervous, shaking senior dog. It was extremely distressing, especially because she delivered it in a matter‑of‑fact tone with no empathy or reassurance. The appointment also felt rushed. Her vet tech had mentioned she was leaving for vacation the next day and we were her last appointment of the day and the entire interaction reflected that urgency. Despite how visibly upset I was, the vet continued with worst‑case scenarios, including telling me that at some point I would have to choose between protecting his heart or his kidneys. She then told me she couldn't help us any further and referred us to MedVet in Dallas, framing it as if he needed specialist, end‑of‑life management. Hearing that, without a full review of his records and without any compassion, was devastating and completely unnecessary. After the appointment, I confirmed with his cardiologist and primary vet that her assessment did not match his actual condition or prognosis. The emotional impact of that visit was significant and avoidable with proper preparation and communication. I'm giving 2 stars only because the front desk staff was kind and the office is clean and modern. But based on our experience, I cannot recommend this clinic for senior pets or for anyone seeking a thoughtful, fear-free approach.

    Stonebriar Veterinary Centre

    Stonebriar Veterinary Centre

    4.3
    (36 reviews)

    ****** UPDATED REVIEW****** I've brought my cat here 3…read moretimes now. I like the convenient location of the clinic because I live across the street. First time was for new patient visit and vaccines, second for her teeth cleaning which was over 700$ and then third time to recheck an area at the base of her tail because she was missing hair- $200. I usually give my cat gabapentin for long visits or wellness visits where she gets shots like her vaccines and obviously for her dental visit. But for a random check up on a small itchy lesion on the base of her tail that had already been previously reviewed, I didn't think to give her the gabapentin. She just got weighed and she just got given antibiotics from her dental treatment and she's not showing any symptoms of disease or sickness. Well, the assistant got clearly annoyed with me when I told her I hadn't given Darla any gabapentin, then she grabbed my cat without asking and said they were going to have to take her to the back to review her, when I asked why, because I just needed a visual opinion from the doctor about her hair loss spot, she said "because you didn't give her her gabapentin and she's known to bite" ---- After posting this review the manager of the practice, Duke, who said he's been here 17 years, apologized and gave me a credit for the service that was rendered without consent. And apologized for the behavior and steps taken this day. Changing my review from 1-3 stars due to the kindness of Duke and his understanding of the situation. Thank you

    Very thorough. Very friendly and understanding. Saw Hannah and Dr. Hennessy, both were excellent…read more Really helped me with my dog's anxiety issues. Highly recommend .

    Frisco West Animal Medical Center

    Frisco West Animal Medical Center

    4.1
    (38 reviews)

    For the past five years, this clinic has been an absolute lifesaver for our pets and our family…read more From routine annual checkups to unexpected emergency visits and even grooming appointments, the level of care and professionalism has consistently exceeded our expectations. The entire team is incredibly engaging, compassionate, and responsive. They take the time to answer questions, explain treatments, and genuinely make you feel like your pet is their top priority. During emergency situations, they acted quickly and kept us informed every step of the way, which brought so much comfort during stressful moments. Their grooming services are also fantastic -- our pets always come home looking and feeling great. It's rare to find a veterinary clinic that combines excellent medical care with such warm, personal service, but this team truly does it all. After five years of trusting them with our pets (we have 4 who see Dr. Tabor), I can confidently say they provide outstanding care and exceptional customer service. Highly recommend to anyone looking for a veterinary team that truly goes above and beyond!

    This vet, including many others, have become the used car salesmen of the United States and it is…read moresad. My dogs used to go here. One of them had an annual exam with this vet in Sept 2023. I called in December 2024 because I was visiting family and had forgotten my dog's prescription for incontinence "proin" and was worried about it. The staff was totally unhelpful and stated they would need to do a full annual exam for it. I told staff they can call her current vet to discuss the diagnosis of incontinence and see her full up to date vet records. The unhelpful lady stated this was against TX law. This is a lie as the law is "For Schedule II controlled substances, a written prescription must be issued on an official Texas prescription form or through an electronic prescription that meets all requirements." Proin is not a controlled substance, and staff was unhelpful and rude to simply get another annual visit in. I don't think most people lie about their dog's veterinary diagnosis. But I had up to date records to confirm that. There is no reason they could not have responded reasonably with an uncontrolled substance for a week. Staff/Owners, you're in a state where dog populations, abuse, and euthanasia rates are some of the worst in the country. Do better. The great news is, I skipped my dog's prion for a week and learned her current vet had diagnosed wrong and she's not incontinent and never took the pills again.

    Frisco Emergency Pet Care - vet - Updated July 2026

    Loading...
    Loading...
    Loading...