We have not even gone on the trip yet and already are dreading it. This trip was not…read morecheap...$49,000 to be exact for two people to celebrate a 40th birthday (not including the airfare to and from Africa so about $70K all in). We are 2 months out from the trip and were just informed we had an option between two different 13 to 14 hour total flight/layover times that were supposed to be direct. Because my husband has a medical issue that prohibits that long of a flight/7hr layover day, we have had to cancel one half of our trip...All because no one took notice that this would be the case and never connected to book the flights months ago when all the other flights were booked and PAID FOR IN FULL. Not to mention we paid extra to get a private charter but apparently they opted for the 13 hour coach on Kenya Air instead. Now they want to discuss the cost when we have had to change the itinerary and cancel half...(which the hotel will refund fully according to the hotel website) but apparently they want to charge more for a shorter trip. DO NOT USE THEM. THEY ARE JUST IN IT FOR THE MONEY. I HAVE NEVER BEEN SO DISAPPOINTED WITH A TRIP PLANNER and COMPANY. Disgusted.

Last to reply to an inquiry because they are busy. In fact, it took three inquires and a phone…read morecall to get any response. When they finally scheduled discovery, they found out I was getting multiple quotes for my trip. Mind you, I'm looking to spend a lot of money on a multi-leg safari and trek. Sunit then had the audacity to say I'm working against myself by getting multiple quotes and that he'd now have to charge me a planning fee. No other T&L awarded company did that. Must be nice to treat people poorly because you can't keep up with demand.

We had to leave our rental early in the morning and take all our luggage with us, even though our…read moreflight wasn't leaving until that evening. I heard about this place weeks before we flew out there, so I contacted them in advance for some information... And I'm glad I did. They only charged $5 per bag and was willing to hold it for most of the day. It gave us time to do some last minute shopping and to get some lunch. When we returned, our bags were as we left them. All locked up and secure. They even had weight scales available for us to weigh out bags, just like at the airports. So we could adjust each bag and know which ones could hold our stuff we just bought. Then it was off to the airport with no trouble or worries. For us, the cost was way worth it. And not too far from Disney Springs, so getting back and forth using Uber/Lyft was easy. The next time we're in town, we'll use them again.

My family and I were in Orlando to go on a cruise. Of course we got in sometime at the parks so we…read morehad a way to many bags to take on the cruise with us. This place was awesome. It was easy to get to at the Lake Buena Vista Factory Outlet near Disney. Cheap too. When we got back we had them meet us at the airport with the bags. Right on time no worries. Would use them again. Thanks guys

Devon provides great personal attention to all your needs and checks up on your trip details. He…read moremade our first cruise the best experience we have had in a long time. We can't wait to have him help us plan another vacation.

Devin at Key Getaway is fantastic! He really went above and beyond to make sure I got exactly what…read moreI wanted for my trip. He even contacted Universal directly to help me secure a room at the Helios that I'd been debating because of the price (I booked with a less expensive hotel but he was able to move my reservation). If you can splurge definitely do the Helios it's beautiful and the exclusive park entrance was needed for those hot days ! Park tickets were super easy to pick up at the hotel and everything went smoothly from start to finish. Had such a great time celebrating my birthday, it was truly an EPIC experience. I'll definitely be booking with Key Getaway again and can't recommend the company, especially Devin, enough. Happy traveling!

From start to finish, this was a GREAT travel experience! Our driver had us feeling safe the whole…read moretime with his professionalism and his GREAT DRIVING through this Orlando madness . If you can survive Orlando traffic, you can probably drive anywhere! The bus was beautiful, clean, comfortable, and had plenty of room to just sit back and enjoy the ride. Honestly, I could've stayed on the bus a little longer just to enjoy it lol. We got to our destination safely and without any stress, which is exactly what you want when somebody else is doing the driving! Now we just need Empire Coach Line to plan a cross-country trip because I'm trying to see what these buses are REALLY capable of . Great service, great bus, great driver, and an overall great experience. Definitely recommend Empire Coach Line and would 100% ride with them again!

Empire coach line is the absolute best experience I have ever had on a bus! I took Empire down to…read moreMiami for my bachelorette cruise and I could not have been anymore happy! The bus was so nice, looked brand new, the seats were so big and comfortable, and there was even a bathroom on the bus! The driver was so professional, kind, and helpful! He helped us load and unload all of our luggage, he let us listen to whatever music we wanted, and was so much fun! I cannot say enough good things about Empire and their staff. If you are looking for an absolutely wonderful bus experience look no further!

This is by far the best airport we have to fly out of near our house. This trip we are traveling…read morewith our little Miniature Pincher for the first time. The counter agent for Allegiant was super friendly and helpful in answering our questions. The TSA security agent was very friendly and helpful by having my wife take our pet out of the travel carrier and he even reached out a pet our little Lilly. We have travelled out of this airport many times and it is always the best from parking to check to the gate. I highly recommend it!

Major morning delays defeated the convenience of a smaller airport…read more We picked SFB to avoid MCO's crowds, but our experience on June 25th was just as time-consuming. Arriving at 5:00 AM for a 7:05 AM flight, we walked into total chaos. A shortage of ticket agents created huge lines, with staff agents resorting to shouting out specific destinations every few minutes to pull panicking passengers forward whose flights were actively boarding.Between check-in delays and an unsympathetic TSA officer at security, we nearly missed our plane. Disappointing experience for what is supposed to be a low-stress alternative

After a concert in Orlando I couldn't get an uber out of there to get back to the Disney resorts…read morebut this was like at 11:30 at night. I randomly called this company and he picked us up within 2 minutes. He was so kind and had great music on and was happy to be conversational but would have been so respectful had we not wanted that. He really did us a solid and helped us out. HIGHLY RECOMMEND!!!!!

What a scam !!! They charged me ,$198.00 from the airport to my hotel !!! Next day took a different…read morecar and was charged 60.00 !!! Im going to get m money back or report them !!!

great prompt service, precise attention,very perticular about notification to their e-mail and let…read moreu know right away, status to the end of procedure, fantastic..highly recommand anyone to depend on service.in sort, global visa care knows, with complete knowledge, changes in application, doc requirement etc.once again, great job in reasonable time done. thanks to global visa care.

I recommend this facility for your visa or OCI service needs. I go there for my mom and dad visa…read moreneeds for India. And he help me and advice me for oci and the fees is very resnoble

After booking directly for our first Virgin Voyages cruise we quickly realized the benefits of…read moreusing a First Mate. On our second round we used Kelly and she made such a difference! She's so quick to answer questions and take care of any changes we wanted to make. She saved us so much time and any headaches of having to deal with Sailor Services. I'm so grateful for her! We've now used her to book our third sailing and I can't recommend her enough.

Samantha and her team was so amazing from my first inquiry about the cruise to advising us towards…read morelots of onboard perks! I loved the emailed reminders throughout the months leading up to the Cruise for reservations etc. Samantha was responsive with any questions before the cruise and even helped us with suggestions for a hotel pre-cruise which was amazing. The cruise was absolutely everything we dreamed of and can not wait to be in touch with the fabulous Samantha team to book our next cruise! Thank you for a seamless vacation!