First Time Visit was an Excellent Experience…read more I took our Yorkie mix in for a bath and summer cut. They listened to what I wanted and asked about his personality and anxieties. They did a good job for a reasonable price. We'll be returning.

Abusive prejudice owner she overcharged me for being 15 .minutes late she held back my yorkie and…read moremuzzle her I cried never ever. So unprofessional I am elderly and disabled see dosent care about her Clients she rebuttal calling all of her 1 star reviews Liars Explain all your negative reviews DO NOT GO HER

Have used them for years without an issue. Yes, they're more expensive now but who isn't? Very…read morecompassionate when we put down our dog Betty. Couldn't have asked for more. More than able to handle our nervous dog Ruthie. Surprised to see the negative ratings.

I have been bringing my pets to this veterinary office since moving to Lake City about five years…read moreago. Unfortunately, my experience has been consistently disappointing. The biggest issue has always been wait times. Despite arriving early for appointments, I have never been seen promptly. Typically, I wait 30-45 minutes in the lobby, then another 30 minutes or more in an exam room before seeing a veterinarian. On one occasion, I waited approximately 1 hour and 40 minutes. The explanation is always the same: not enough doctors or technicians available. My confidence in this clinic was seriously shaken two years ago when I brought in my senior German Shepherd because she was breathing heavily. I was reassured that she was doing fine, yet her lungs were not thoroughly evaluated. Three days later, she passed away. While I understand that not every outcome can be predicted, that experience has stayed with me. The final straw occurred today. Earlier this week, I visited the office, picked up my dog's Simparica medication, and scheduled an appointment for 10:00 a.m. Unlike previous visits, I never received a confirmation text. I arrived early and waited until 10:30 a.m. before asking about the delay, only to be told that my appointment was supposedly scheduled for 11:00 a.m. No one informed me of this when I checked in, and no one acknowledged that I had already been sitting there for over an hour. Had someone communicated with me, I could have used that time elsewhere instead of waiting unnecessarily with a stressed dog in a crowded lobby. Another concern is that after the loss of my dog Hector, I specifically requested that reminder notices be stopped. Despite that request, I continued receiving reminders for appointments and vaccines for a pet who had already passed away. The prices at this clinic are certainly not inexpensive, and for those prices I expect better communication, better organization, and more respect for clients' time. After today's experience, I requested my pets' records and will be taking my business elsewhere. If long waits, poor communication, and a lack of attention to client concerns do not bother you, this clinic may work for you. For me, after five years of giving them opportunities to improve, I can no longer recommend them.

I've been bringing my Louie here since she opened. I'm now adding a 2nd dog and there's no one else…read morearound I would trust with my babies.

Amazing job! Thank you! I didn't imagine you would be able to tame his fur but he looks great and…read morefeels better. Great Pyrenees are a handful!!!!

I called this vet service at the recommendation from a friend. When the receptionist answered the…read morephone I told her what treatment my dog needed; she asked was I a former customer and I said no. She put me on hold and came back and said she had no appointments this Friday June 17 nor on Saturday. I then asked if there were any appointments next week and she replied no and hung up mid conversation. I called back and spoke with the manager and was told the incident would be addressed. The person hanging up was not only rude, but represented the business poorly. This was my first and last call to this business because apparently they don't need or value new customers!

I have to travel 20+ miles from Lake City to Suwanee Oaks Animal Clinic, not because i have to but…read morebecause they are the best.. If you want the best here is where you have to bring your loved fur babies. The Beta are very professionals and the staff as well . they are caring people with lots of love for what they do.

I took my cat to this office today for some scabbing, and scratching issues. I was very happy with…read morethe staff, and the professionalism of the Doctor. They all have a bedside manner, and the cost was more than fair. I will be bringing my other animals also to them also to make sure my animals are as happy as can be. Highly recommended.

Nice people but surprised none of the girls who took my girl in didn't even welcome her or even…read moregive a cursory pet. Wondered if they liked dogs. Love the little ones loving under the desk. Love their efficiency and prices. I would go back, to come to a better understanding. Maybe I caught them on the fly.

Oh my goodness!!!! Best purchase made in a long time. Don made the whole process so easy and…read moreenjoyable. He He even delivered our apple. They're the real deal. I couldn't be happier . We listened to all he had to everything he said and it's been awesome. If we have any questions in the future, I know he'll be there. Thank you Don.

My daughter is in the Army and wanted to purchase a puppy. After seeing everything, Don text me…read moresaying he was heading my way and the ETA time would be 12:30. after waiting for 2 hours, multiple calls and text, he never showed up. after a while he text me saying he when to brunch with his "friend" and he left his phone and was on his way, by that time my daughter contact Don and told him that this is no way to do business. Don made several racist remarks to my daughter. There is no place for racism Don. You should learn how to treat people with dignity and respect, but by the way I see your mugshot, that might be too much to ask. If you are looking for a place to purchase a puppy, I wish you could consider another place.

This Rescue is ONE OF A KIND! They have a beautiful place and they have a great donating base.read more

My boys have been boarding here for over a year now. Every stay is amazing. We're at the point…read morewhere they get excited a mile down the road from the ranch because they know where we're going. On top of that my family is always welcome there which is amazing. My dogs get socialization and my kids learn about volunteering and get to play with animals I can only dream of having. Marianne and Danielle are 2 of the most selfless people I have ever met. They constantly put the animals first ensuring the best possible care.

I have visited this pet store many times to buy rats for my snake. I do not have a very big snake…read moreand it does not eat bigger rats very well it does have a small head. my problem is my visit yesterday I came in to buy rats and told the women what I wanted and she asked what I was feeding and I told her she then tried to get me to buy bigger rats than what I was getting and when I told her he cannot eat the big rats and she argued with me and just would not listen to what I was saying. last time I was in I bought bigger ones and he couldn't eat them and now I have a pet rat all of this I explained to her. she finally sold me what I asked for and before leaving she tells me that my snake will not survive. I've had this snake for over a year I'm sure at this point he is not going to die and she tells me Im under feeding the snake and basically I need to force feed him. Was not happy with this visit and will not be coming back.