HIGHLY RECOMMENDED!! Renea- genuinely LOVES what she does…read moreand shows it through her POSITIVE ATTITUDE, the COMPASSION and KINDNESS she provided - She went out of her way to ACCOMODATE my needs...KNOWLEDGEABLE about dogs and understood complexity post surgery and behavioral issues rescue dog can have - I can not say enough GOOD things about this company -EXCELLENT CUSTOMER service and what sets her apart for me: offers free visit, 24 hr , and affordable pay options!!!! Thank you for everything - if not for you it would not have been possible!!

I use Renea and ISP literally for all my pet care requirements. She is responsive and available…read more24/7 no matter the issue. She genuinely cares for my fur baby as if he is her own. Bond is a very lucky dog and I never stress when I know he's in her care. I travel a lot for work and need to know I have trustworthy reliable care! I'd be lost without Renea.

When asked how payment was to be made I was told it was to be paid up front in cash. When I…read morereturned after 4 nights my dog was stressed out beyond belief (shedding, crying). When I asked if by chance he was given anything other than what I left (due to food allergies) I was told no. When I asked if visits and walks took place as agreed upon (again trying to figure out why my dog was so stressed out), I was told to check the ring camera for Arzu's comings and goings. I should not have to check my ring camera to make sure visits and walks were done. When I asked for the key back - it was returned broken off of the key ring. Again was told it was not broken although it was handed back to me in 2 pieces.

Hiring our first dog walker was nerve wrecking. At the time, my fiancé and I were both night shift…read moreworkers and had strange schedules: we worked weekdays, weekends, and holidays. I worried about finding someone that could accommodate our strange schedule. When we reached out to Arzu, she was able to do it all for us. My work day (or night, what have you) always got a little brighter whenever I would receive a text update from Arzu. She sends us the cutest pictures of our dog, Casper. He absolutely loves her. Arzu has been with us through our different shift changes (from night shift, to day shift, to now working a regular 9-5 a week) and she's become almost like a member of the family. She has a flexible schedule and she is very reliable. There have been many times that she's been able to take care of our dog on short notice and emergencies. We are extremely grateful to her and can't thank her enough!

MG has been taking care of my Shih Tzu Bella since she was a puppy in 2025. Bella Love…read morespending.time with her and greets her with such enthusiasm, practically jumps up into her arms. MG is kind, professional and loves her work.I highly recommend her.

I had a last minute emergency trip I had to make. Kena was so sweet and accommodating to our needs…read more We had a greet and meet, Zola (my German shepherd ) loved her! Kena was professional and communicative with me the entire time. It was so easy to schedule and give instructions for the home visits. When I was a way on my trip I would get updates about the visits, which eased my mind. I got some super cute pictures and videos of my baby girl on her walks all around town! I definitely recommend this business for all your pet needs!

Kena is a great pet sitter! We had a virtual meet n greet with our 2 fur babies, Waffles and…read moreBeaker. Kena visited our cats twice a day while we were gone and sent photos and updates of each visit. Kena uses the Walkies Journal app to schedule appointments and send updates which is super useful. I would definitely recommend entrusting your fur babies to Kena as she is kind, communicative, and detail oriented.

Brigitte has been walking my two dogs since September and they absolutely love her. She's also done…read morean overnight stay for several days while we were out of town. She's extremely professional, responsible and very patient with my puppy. I can't say enough good things about her, highly recommend her.

We are grateful to have met Brigitte and have her care for our cat & frog. She's communicative,…read morethoughtful and personable. Highly recommend!

Mariana was the rock for my Butler. He would giving me a very hard time trimming his nails, made it…read morepractically impossible. At the Cat Clinic, where Butler goes for all his healthcare, they recommended Mariana to try. I've tried several other animal clinics, but it didn't went well or it wasn't convenient to putting him in a carrier and driving him to location. By recommending Mariana, she was a blessing for both of us. She is above and beyond professionalism, besides coming to my place, without going through all the above hassle mentioned above. She is calm, kind and her magic, calm energy just radiates when she starts. Now we have moved, living in South Hungary and facing the same problems as before Mariana to find a suitable person, and it's going to be a challenge. I by all and every single means I'd recommend her. She is beyond five stars. We miss you, Mariana!

I was a veterinary technician assistant years ago in preparation for veterinary school. I got a PhD…read morein economics instead. But I study feline veterinary literature as a hobby because we have four (now two) rescue kitties who require a lot of care. I've known a lot of vets, technicians, and pet sitters. I have never met anyone as caring or as skilled as Mariana. One of our 14-year-old feral cats who has never allowed anyone but me to touch her warmed to Mariana right away. She's a cat whisperer. Mariana has very low-stress, gentle approaches to administering medications and B12 injections ordered by our our vet. Not having to take our senior girl to the clinic lowers her stress, which contributes to our kitty's irritable bowel disease, IBD. After five weekly injections, our senior girl has made a huge turnaround thanks in large part to Mariana. Just wish we would have met her sooner so that she could have helped to nurse our other two babies who have since crossed the Rainbow bridge. Mariana really cares about fur babies.

A Year of Wasted Time, Empty Promises, and Total Incompetence…read more I am writing this review after a nightmarish experience with Global Animal Transport that lasted for about a year. If you are looking to transport a pet--especially an exotic animal like a tortoise--do yourself a favor and look elsewhere. This company is filled with issues, and working with them was a complete waste of my time. My primary contact was Michael Foley, who promised a lot at the beginning but never delivered anything useful. I paid $700 to get started and I was hoping for some service. He was incredibly unresponsive throughout the entire process. I frequently had to send multiple emails over long periods just to get a single reply. It felt like I had to beg for updates on a service I was paying for. Even the initial step of obtaining the U.S. permit, which should have been the easy part, was an absolute struggle. It took many, many months and was plagued with problems before they finally obtained it. That alone should have been a red flag, but the incompetence only got worse. Michael was often confused about the details of my case and seemed totally unaware of what was actually required to deliver a tortoise to Canada. The situation reached a breaking point regarding the cross-border paperwork. A few months after we finally dragged the U.S. permit over the finish line, Michael realized we also needed a specific permit for Canada. This is basic industry knowledge that a "professional" transport company should have known from day one. By the time I managed to secure the Canadian permit myself, the hard-won U.S. permit had expired. Instead of taking responsibility for this massive oversight, Michael had the audacity to ask me to pay again to restart the whole process. He was incredibly rude! It is baffling that a company would expect a customer to foot the bill for their own negligence and incompetence. Global Animal Transport is unprofessional, incompetent, and easily one of the worst companies I have ever dealt with. Save your money and your sanity--avoid them at all costs.

If I could give zero stars I would but do not let these people (Susan & Michael Foley) of GAT tell…read moreyou their prices are strictly based on the safety and security of animal transport. We know there's a big difference as I informed Michael we received quotes from their competitors who have the same certifications he does but charge half what they do. We utilized their service once before but it was not as smooth as they make it out to be but they'll never admit anything is their own fault. Go onto their google reviews and it's all right there after every negative review. However Michael took it a step further with his professionalism or should I say lack thereof and if you are thinking of using their services there are other transport services that won't charge you an arm and a leg and will not accuse you of being the one trying to pull the wool over someone's eyes. They say their quotes are itemized because they have "crates & kennel" and "Special services" listed with no break down of why it costs $125 for a crate meant to house a parakeet for an hour flight. Then dance around the question when you want an exact breakdown of why they're charging $768 when a Delta flight with a certified shipper is $125 and at most $200 but you have to be an IPATA shipper which they are. If we had went the extra mile and shopped around we would have never even considered them based on their "free estimates." Which I find so funny that that's one of their sales tactics. Anyone can give you an estimate for free. Nothing special about that if they want people to actually consider using their services otherwise I'm sure they'd charge for that too!

Mark gives my dogs the ultimate care. The instant they see him, their tails are wagging. THE person…read moreI leave my dogs with. And they love it when they are there.

I can't say enough good things about A Big Dog House and its owner, Mark (McGoo). From the moment I…read moremet him, I felt an immense sense of relief--like a weight had been lifted. I was heading to Scotland and needed somewhere safe, reliable, and compassionate for my six-month-old shepherd mix, Toast, to stay and learn. Not only was Toast housed with love, but in just a few days, he was walking calmly on a leash, potty trained, crate trained (which was crucial since he had made my bed his bathroom), and following a consistent routine. McGoo didn't just train Toast--he trained me, too. He made sure I had everything I needed when Toast came home, including a crate and a game plan. He followed up, checked in, and guided me until I felt confident continuing the work myself. It wasn't a transaction; it was a true partnership built on trust and a shared goal: a well-adjusted, happy dog. Meanwhile, my JackChi, who wasn't getting along with Toast, is still in McGoo's care--being trained, loved, and prepared for his future forever home. What McGoo offers isn't just dog boarding or training--it's creative, thoughtful problem-solving for real-life situations, always centered on the well-being of everyone involved (humans included). There's no one else out there quite like McGoo. A Big Dog House isn't just a place--it's a lifeline.